Experience California comfort at our charming boutique hotel in the scenic village of La Jolla, California. We are a pet-friendly hotel with a signature Hotel Beach Concierge service, where guest can request beach supplies for use anytime during their stay. The Empress Hotel- A Greystone Hotel is situated just steps from the San Diego Area's famous sandy beaches and downtown La Jolla, only minutes from popular attractions like SeaWorld and Torrey Pines golf course. Take a look at our Exclusive Wellness Offerings for additional activities and dining options from our favorite local businesses. Our boutique hotel has no hidden fees and is the perfect location to embark on an unforgettable vacation or business trip.
The hotel is praised for its excellent location, being within walking distance to the beach, restaurants, and shops.
Staff Service
Many reviews highlight the friendly and accommodating staff, with specific mentions of exceptional service from individuals like Tanesha and Ransom.
Room Quality
While some guests appreciated the cleanliness and comfort of the rooms, others noted issues such as outdated decor and inadequate heating or air conditioning.
Breakfast Quality
The complimentary breakfast received mixed reviews, with many guests finding it below average and lacking in variety.
Parking Issues
Several customers expressed frustration with the parking situation, including the parking garage's accessibility and the overall parking experience.
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Bryan Curtis
Nov 16, 2025
5.0
Great location, nice rooms with good size bathrooms.. I dont have any complaints and If I am back in town again most likely I would stay here again..
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Kathi McGeorge
Nov 15, 2025
5.0
Breakfast is good and very convenient.
Location is amazing!
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M D
Nov 14, 2025
3.0
The staff was attentive. Carpets in room are new and has what you would need for a short trip and always nice to have use of a robe.
The elevator appears to have a slight (?) maintenance issue. I did mention to front desk and they said there was a call into the vendor so hopefully they come soon. I preferred the left elevator (rather than the one on the right).
Starbucks coffee in the rooms; but Folgers in the breakfast room. 🤔 It’s ok, great coffee places near by and close to the beach for walks.
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Michael Yeakle
Nov 1, 2025
5.0
I have lived in the LaJolla area
50 years Had the pleasure of staying with the Empress Family. Recommend highly!
Beach just steeps away!
Sunsets and SECLUDED BEACHES. Enjoy!
Also Allow me to HIGHLY RECOMMEND THE BEST
MANHATTAN CLASSIC RESTAURANT ITALIAN CUISINE
EXTENSIVE WÃŒNE LIST.
MUSIC BY TAD SISLER
A GAURNTEED GREAT NIGHT!
Michael Yeakle ;Trauma Centers Specialist.
SM
Seth Michelini
Nov 1, 2025
2.0
The kiosks to get into the parking garage are terrible, especially the after hours one. The whole parking situation in general here is awful.
The service is terrible here, seems like nobody actually can give me an answer to anything about this hotel or the area around it.