Business Details
About
Hotel
Daily Resort Charge includes: WiFi; beach wagon with chairs & umbrella; 2 water bottles refillable at stations throughout resort; resort activities; outdoor/board games; 15% off spa services & cabanas; $15 spa retail credit; 50% off bikes; $10 off $30 purchase at Hero Pizza; $5 off Surf Hero Market.
The Waterfront Beach Resort, A Hilton Hotel is the perfect beach destination you have always dreamed of. Our newly renovated hotel offers something for everyone. From luxurious spa, private cabanas, meeting rooms and boardrooms to fire pits, beach chairs, bicycle rentals and more, we've got you covered. With easy access to the beach and world-renowned surfing, our Orange County resort also offers an impressive array of venues for weddings, meetings, or social events of almost any size. Dining at the resort is never a problem. Whether relaxing high atop our Twin Dolphin Tower in Offshore 9 or enjoying one of your daily meals in The Boardwalk Restaurant, The Waterfront Beach Resort is sure to satisfy your appetite. Feast on juicy USDA Prime-cut steaks, grilled salmon, and sinful desserts for a meal like no other at Henry’s Restaurant. Enjoy quick-bites and your favorite Starbucks beverage at our Surf Hero Market or pull up a chair and relax in The Dock Bar. The Waterfront Beach Resort features a comprehensive amenities package, including free WiFi with Hilton Honors membership, beach cabana and bike rentals, access to our fitness center, swimming pools, Shortboards Kids Club, bonfires and beach butler service on the sand, and much more. If you must leave us, shopping and entertainment are just steps away at Pacific City.
Location
The Waterfront Beach Resort, a Hilton Hotel
21100 Pacific Coast Hwy, Huntington Beach, CA
92648-5307, United States
Hours
Reviews
4.5
3,321 reviews
5 stars
2,333
4 stars
560
3 stars
189
2 stars
102
1 star
137
What are people saying?
AI-generated from recent customer reviews
Location
The hotel is praised for its excellent location near the beach and local attractions.
Staff Service
Many guests highlighted the friendly and helpful staff, particularly at check-in and in dining areas.
Room Quality
While some rooms were noted as clean and well-appointed, others felt dated and in need of maintenance.
Valet Parking Issues
Guests frequently complained about the mandatory valet parking, citing long wait times and high fees.
Pool Experience
The pool area received mixed reviews, with some guests enjoying it while others criticized overcrowding and chair availability.
- KRKaren ReitanoNov 12, 20255.0I had a full ocean view suite. It was clean updated and the view from the Balcony was beautiful. Room Service is great. The staff was friendly. Sam at Valet checked me in professionally. Pool is heated. Staff goes above and beyond expectations. Only problem I had was with the Valet girl who took my things down when I checked out. She was rushing, moving my things too quickly, including my laptop. Instead of waiting for me to check out, she put everything in my SUV, while I was at the desk. They put everything in the wrong place. I told them it's all wrong, and they had to take everything out, and put my things where I told them to. Was very uncomfortable and rushed. Otherwise, everything was total Excellence.
- JIJustin IsaacNov 11, 20255.0Took the kids here on a Staycation Sunday to Monday. We got a cabana at the pool and were met with exceptional hospitality. Katt at the front desk booked our rooms and she was so nice. Lear was the name of a manager at the pool and he made sure my family was taken care of and comfortable. The food was decent but we never ate it hot when they brought it to us. Of course the kids didn’t want to eat until the food sat for an hour. If there were food warmers on the cabanas and this place would be hard to leave.
- FHFernando HernandezNov 11, 20251.0No recomendable! En mi estadia de 4 noches, me perdieron un paquete de ebay! El ultimo dia no nos hicieron el servicio de room! Mal olor en los pasillos, y sobre todo! Hay que tener en cuenta que te cobran el parking aparte, a el precio que no figura en Booking No tiene desayuno y para usar la pileta te cobran aparte! Decepcionante
- SSSunny SunnyOct 26, 20252.0Hotel next to beach good location, staff people were nice. But I did not have good experience. First of all I came here to join dogs beach event., so whole weekend have a lot of dogs stay here. But hotels also had wedding event for three days., they were crazy loud music for whole day and at night, scare all the dogs and make people uncomfortable! One dog also can’t breath on Saturday night and died in lobby. Hotel did not offer the ride immediately although they have valet! It’s hotel guest offered the ride for that dog! Anyway, think event management had big problems, not organized well!
- AQAmy QuallsOct 24, 20251.0We’re currently staying at the Waterfront Resort by Hilton and have had a very disappointing experience. When we visited the jacuzzi, my ring immediately tarnished, and my friend’s brand-new swimsuit—purchased earlier that day—was bleached by the water. Another guest in the hot tub mentioned the same thing had happened to her earlier, and that the front desk had not offered her any help. We left to rinse off whatever harsh chemicals were in the water, only to find that the soap dispenser in our shower was completely empty. When we went to the front desk to report these issues, the staff were dismissive and unhelpful. They admitted that the bleaching “rarely happens” but still refused to offer any kind of refund or solution, instead telling us to “bring it up with the spa tomorrow.” Overall, the lack of care, maintenance, and customer service was extremely disappointing for a Hilton property. I would not recommend this resort based on our experience. We spoke with Gabrielle and Takuya. Neither were interested in helping us.
Frequently Asked Questions About The Waterfront Beach Resort, a Hilton Hotel
What are the check-in and check-out times at The Waterfront Beach Resort, a Hilton Hotel?
Check-in time is 4:00 PM and check-out time is 11:00 AM at The Waterfront Beach Resort, a Hilton Hotel.
Is parking available for guests at The Waterfront Beach Resort?
Yes, parking is available including valet parking services at the resort.
Are pets allowed at The Waterfront Beach Resort?
Yes, both cats and dogs are allowed as The Waterfront Beach Resort is pet-friendly.
Does The Waterfront Beach Resort have accessibility features?
Yes, the resort features accessible parking and accessible elevators to accommodate guests with mobility needs.
What dining options are available onsite at The Waterfront Beach Resort?
The resort offers 7 restaurants including Henry's Ocean View Dining, Henry's Coastal Cuisine, Offshore 9 Rooftop Lounge, The Boardwalk Restaurant, Surf Hero Market, Palm Court at the Hilton Waterfront, and Dock Bar.
What wellness and recreational amenities does The Waterfront Beach Resort provide?
Guests can enjoy a spa, sauna, fitness center, hot tubs, two outdoor pools, bike rentals, kid-friendly activities, and a kids club.
Does the resort offer free WiFi and business services?
Yes, free WiFi is available in public areas, including a public internet terminal, and there is a business center on site.
What sustainable or eco-friendly practices are in place at the resort?
The resort has ISO14001 and ISO50001 eco-certifications, uses eco-friendly toiletries, practices energy conservation with efficient heating, cooling, and lighting, uses compostable food containers, and runs recycling, toiletry donation, and soap donation programs.
How can guests access local attractions and shops near the resort?
Guests can easily explore nearby points of interest such as Pacific City shopping and entertainment, Waterfront Weddings for event planning, and dining spots like Hero Pizza and Tanner's Restaurant just steps away from the resort.
What nearby dining and entertainment venues can guests enjoy around The Waterfront Beach Resort?
Guests can visit nearby restaurants and lounges including Offshore 9 Rooftop Lounge, Palm Court at the Hilton Waterfront, Cabo Wabo Beach Club, Tanner's Huntington, Treehouse on PCH, and The Dudes’ Brewing Co. for diverse food and beverage options with a lively atmosphere.