Holiday Inn Express & Suites Hermosa Beach by IHG

Reviews

• RB

  Rhiannon Bennett

  Mar 28, 2026
  4.0
  Rooms: The room was spacious for our family, beds comfortable. The room had a small fridge. I thought it would be noisy being so close to the road but I barely noticed it. Facilities: Breakfast is available and good quality. Theres no pool but there is a small gym. Free parking available
• SB

  Seth Bertsch

  Mar 25, 2026
  5.0
  Staff was wonderful. Location is awesome.
• RW

  Rubbish Wrangler

  Mar 18, 2026
  4.0
  THE GOOD - The staff are great! They are cheerful and friendly. - The location is a fifteen-minute walk from the beach. - Breakfast is decent: pastries, pancakes, eggs, potatoes, protein (bacon, sausage links, turkey patties), oatmeal, fresh fruit, yogurt, and more. - The blackout curtain does a good job keeping the light out. - The water heats up to a good, hot temperature—eventually. - I slept fine on the bed, getting as much or more sleep than I get at home, not that that is all that much. THE BAD - Water pressure! This manifests in two key ways. (1) The shower is little more than a trickle. There are three showerhead settings, and none of them make a difference. (2) The toilet doesn't flush with significant force to clear the bowl of its contents. I had to fill the waste basket with water and help the toilet do its job. The overall issue is likely related to state law and not the hotel. It is still something to be aware of. - Traffic noise. I'm not sure about other rooms, but I was directly above the main thoroughfare. The sounds of traffic were pretty much constant. Being a main road, the sirens of any emergency vehicles are pretty loud here. I slept with a sound machine running, and it did the trick most of the time. - The desk chair was uncomfortable. I end up doing a fair bit of remote work when traveling. There really wasn't any padding, the armrests were low and unadjustable, the material wasn't breathable, and the angle didn't support your back. You really don't want to sit in the chair for very long.
• DD

  dp

  Mar 10, 2026
  3.0
  Great staff, but the lobby atmosphere is unprofessional and divisive I had a mixed experience at this Holiday Inn Express. On the positive side, the hotel is clean and the rooms are perfectly fine for a stay in Hermosa Beach. Most notably, the staff here is exceptional! Professional, helpful, and welcoming. However, the environment in the lobby is a significant deterrent. They have Newsmax playing on the common area television, which is a sharp departure from a standard professional "news" environment. Walking into a hotel only to be greeted by extreme, divisive, and often xenophobic rhetoric is a massive turn-off. It creates a hostile and uncomfortable atmosphere that doesn't align with the "express" or "welcoming" brand. It’s a shame that such a hard-working and talented staff has to work in an environment that broadcasts propaganda that insults a large portion of the population. I likely won't return until the management decides to keep the lobby neutral and professional.
• VH

  Victor Huang

  Mar 1, 2026
  1.0
  Over a decade long Platinum member here. Couldn't make my reservation so I tried to cancel. I was told canceling was too late, which is fair, but they also said I would only lose my anniversary free night certificate. However, this turned out to be false and they charged me an entire night's no-show fee of almost $250 and I have been trying to ask them to reverse the charge but they won't. If I had known I would've been charged a no-show fee, I would have made every attempt possible to at least go and check in. Super scammy policy.

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