About
Hotel
At the Best Western Plus Inn of Hayward you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Inn of Hayward will stand out among other hotels in Hayward,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Inn of Hayward will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Hours
Reviews
3.8
791 reviews
5 stars
305
4 stars
227
3 stars
121
2 stars
61
1 star
77
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about cleanliness, including dirty carpets, unpleasant odors, and reports of bed bugs.
Noise Complaints
Guests frequently mentioned excessive noise from the nearby freeway, with many noting the provision of earplugs as a temporary solution.
Staff Performance
While some guests praised the friendly and helpful staff, others reported poor customer service experiences, particularly regarding room issues and check-in processes.
Breakfast Quality
The breakfast received mixed reviews, with some guests appreciating the variety while others criticized the quality and limited options.
Location Concerns
The hotel's location was noted for convenience, but many guests expressed discomfort with the surrounding area and safety concerns.
- PGPardip GillNov 5, 20255.0Very comfortable beds and rooms were very clean.
- ASA SSep 10, 20255.0Best places in sf
- ARAshley RobertsJul 31, 20251.0This was a terrible stay cut short by the appearance of a cockroach. We had booked back in February to stay July 24-28 and requested a room next to the family we were traveling with at the same time who booked at the same time in February. A week out, the family we were traveling with called to confirm that we'd be getting rooms next to one another and the person they spoke to confirmed. Once we got there, the woman at the front desk said they couldn't confirm that and she didn't know why someone would say that they could, because this is their busy season and this weekend in particular was very busy. This may have been a valid excuse if we booked a week ago, but because we booked in FEBRUARY there was no excuse, this was just a pure lack of planning on the hotel's end, which is just lazy. We were not even on the same floor. Once we finally got to our room we found the ear plugs provided to drown out the sounds of traffic, because these rooms literally sound like there is a window open the traffic noise is so loud. Also, the overhead light on our room did not work, it flickered before just eventually turning off when you turned it on. As if all this wasn't agitating enough, the hotel has a policy that they will charge you $150 if you leave lights or A/C on while out of your room. That is outrageous. We are paying for a room and it's use and this is such a ridiculous policy of pinching pennies. Also, for those not familiar with the neighborhood like us, it's not a safe neighborhood, which is frustrating when traveling with children. The final nail in the coffin, however, was that my friend found a cockroach crawling on the wall Friday morning. She tried killing it but it survived and she scooped it into a cup to bring down to the front desk. Front desk seemed utterly unsurprised and just offered her another room, as if cockroaches are only going stay in one room and not also be in other rooms or their kitchens running the complementary breakfast. After speaking with the family we traveled with of this incident we all decided we were not comfortable staying at this hotel any longer. The only saving grace of this hotel is that the young woman working the front desk on Friday morning was very helpful and my husband and I had no issue cancelling the rest of our stay. In all honesty, with all the issues we had, we should have been offered a full refund instead of just for the days we cancelled, but we were not surprised since this hotel can't even afford to allow it's guests to keep their rooms cool while they are gone. I cannot stress enough, find a different hotel!
- MMMs. MarieJul 22, 20255.0I enjoyed a family visit in the Bay Area, and this hotel was just the spot for us to stay. I would stay here again when visiting. I recommend this hotel to anyone visiting the Bay.
- CJCristobal JaureguiJul 20, 20251.0Checked out the same day at 10pm because I saw a cockroach coming out the badly installed crown molding on the wall. Went home and threw away the clothes and showered immediately
Frequently Asked Questions About Best Western Plus Inn of Hayward
Is breakfast included with my stay at Best Western Plus Inn of Hayward?
Yes, breakfast is available for free to all guests at Best Western Plus Inn of Hayward.
Does Best Western Plus Inn of Hayward have a fitness center?
Yes, the hotel features an in-house fitness center for guests to maintain their workout routines.
Is the property of Best Western Plus Inn of Hayward smoke-free?
Yes, Best Western Plus Inn of Hayward is a smoke-free property.
Is Wi-Fi available for guests at Best Western Plus Inn of Hayward?
Yes, free Wi-Fi is available for all guests during their stay.
What amenities are provided in the guest rooms at Best Western Plus Inn of Hayward?
Rooms include a spacious work desk, free internet access, and a mini fridge for extended stays.
What are the operating hours of Best Western Plus Inn of Hayward?
The hotel operates 24 hours a day, every day of the week.
Where is Best Western Plus Inn of Hayward located?
The hotel is located at 360 W A St, Hayward, CA 94541, USA.
Are there any nearby automotive services close to Best Western Plus Inn of Hayward?
Yes, A Street Smog Check, an emissions inspection service, is located nearby for your automotive needs.
Is there a place to eat near Best Western Plus Inn of Hayward for quick meals?
Krispy Krunchy Chicken, a fast food chicken restaurant, is located nearby, ideal for a quick and tasty meal.
How can guests benefit from nearby locations when staying at Best Western Plus Inn of Hayward?
Guests can easily access local automotive services like A Street Smog Check and enjoy quick meals at Krispy Krunchy Chicken, enhancing their stay convenience.