Candlewood Suites LAX Hawthorne by IHG

Reviews

• PA

  Petunia Ann

  4 days ago
  4.0
  I’ve spent several months here while in town for work. That’s what this place is good for. It’s basic, but every room has a kitchenette with a full size fridge and a dishwasher. Laundry is free. It’s close to LAX and relatively easy to get anywhere you need to be.
• JG

  Jemal Gums

  Mar 23, 2026
  5.0
  I would like to take a moment to express my sincere appreciation for the outstanding service I received during my stay. From the moment I arrived, the front desk staff made me feel welcomed and valued. Their professionalism, kindness, and willingness to assist with any request truly set the tone for a comfortable and enjoyable experience. In addition, I would like to recognize the exceptional work of the housekeeping team. The cleanliness and attention to detail in my room did not go unnoticed. Everything was consistently well-maintained, creating a relaxing and pleasant environment throughout my stay. It is clear that your team takes great pride in providing excellent service, and it made a meaningful difference in my overall experience. Thank you for your dedication, hard work, and commitment to guest satisfaction. I look forward to staying again in the future and will gladly recommend your establishment to others. Sincerely, J Gums
• KT

  Karl Tyson

  Mar 21, 2026
  1.0
  Terrible….on the top of the horrible parking and location… I stayed here for 5 days and I got a bill at 10:14 before check out charging me a $250 smoking fee when I never once smoked inside the hotel…never once smoked in any hotel in my life.. I called the front desk Lady who claimed to be the manager she’s saying the desk had “ashes” on it…when is not ashes it was chopped up tobacco because I roll my own cigarettes… she’s saying because that was on dresser that is proof of smoking ?? This is a bullshit charge and claim then she rushed me off the phone didn’t give me a number to any higher ups and just gave me a email to write too… Salina or Saline is the lady is front…I travel for my job so them making these fraudulent claims over crushed tobacco is insane…i literally rolled my cigarette before I left the room to check out and smoked it outside while I waited for my uber…this is all on camera…ABSOLUTELY RIDICULOUS!!!
• KP

  Kenneth Padgett

  Mar 12, 2026
  5.0
  Nice hotel staff goes above an beyond to make sure your stay is great
• NN

  N8ReviewsGr8

  Mar 2, 2026
  1.0
  The location is very hard to maneuver because of the entrances to multiple hotels, but the one thing that ruined this hotel on my birthday was the stench of a litter box in room 107. It smells so bad and they "supposedly" don't have any rooms so if you get a smelly room hope for the best or DON'T STAY HERE. My employer put me here so it's known; I choose better when I'm paying for anything.

Frequently Asked Questions About Candlewood Suites LAX Hawthorne by IHG