At the Best Western Plus Gardena Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Gardena Inn & Suites will stand out among other hotels in Gardena,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Gardena Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Many customers reported poor customer service experiences, including unhelpful staff and lack of management availability.
Cleanliness
The hotel received positive feedback for its cleanliness, with many guests noting well-maintained rooms and common areas.
Breakfast
Guests appreciated the breakfast offerings, highlighting variety and quality, although some noted the timing of breakfast hours as a downside.
Noise Issues
Several reviews mentioned noise disturbances from outside traffic and other guests, impacting the overall comfort of the stay.
Location Concerns
While the hotel is conveniently located near the airport, many guests expressed concerns about the surrounding area being unsafe or undesirable.
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David Murray
1 day ago
5.0
Clean room, Clean bed, Good breakfast nice service 2 day stay. Very close to Cane's Chicken 200ft away.
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Olusola Olayinka
5 days ago
5.0
The customer service are top notch and they treat every customer with respect.
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Elizabeth Cesena
Oct 25, 2025
1.0
Be careful if you leave a cash deposit. The credit card was charged. Unsatisfied stay after no rest, after charges in the early morning was alerted on my phone. No manager on site to correct the situation. No refund was given for the room, of unsatisfied stay. This caused me stress and anxiety of the charges. Be aware of charges to your credit card. Luckily I got a alert at @4:AM of the charges. It was a unsatisfied stay at the Gardena CA location site.
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Archie Smith III
Oct 24, 2025
1.0
Customer Service is non existent. I made a mistake and booked the room for the wrong date, which I know is my fault. The hotel got the full price from me and marked me as a "no-show". I reached out to see if they could help me rebook. I wasn't even asking for free room just for a discount so I didn't have pay full price twice for a room I hadn't even stayed in. They would not help me and pass it off to "the manager" who was not available for me to speak to via phone or in-person. I booked somewhere else and it's a shame bc I would've liked to have stayed here in future since I sometimes have to work in this area but they'd rather take $200 just to miss out on thousands from future bookings and groups that I would have been more than happy to recommend stay here if they would have extended ANY customer service to me smh.
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Ismael Torres
Oct 5, 2025
3.0
The staff was rude and not helpful at all, the only kind person at this hotel was Miguel. He checked us in on the first night and was extremely helpful and polite. On October 4th we made several complaints about some teenagers being extremely loud, shouting, slamming doors and screaming down the hall way. We contacted the front desk and they said there was not much that they could do. After contacting the front desk 3 different times, around midnight a supervisor stopped by to talk to the noisy room. Then they called us back and said that the supervisor had talked to the parents and they would be more quiet. Finally around 1am I just feel asleep because I was so tired and frustrated. I was disappointed that we had to call so many times just to try and get some decent sleep.
Frequently Asked Questions About Best Western Plus Gardena Inn & Suites
What amenities does Best Western Plus Gardena Inn & Suites offer to business travelers?
All guest rooms include a spacious work desk and free internet access to help business travelers stay productive.
Does Best Western Plus Gardena Inn & Suites provide free Wi-Fi to guests?
Yes, free Wi-Fi is available for all guests at this hotel.
Where is Best Western Plus Gardena Inn & Suites located?
This hotel is located at 14400 S Western Ave, Gardena, CA 90249, USA.
Is the hotel open 24/7?
Yes, Best Western Plus Gardena Inn & Suites operates 24 hours a day, 7 days a week.
Are there any fitness facilities available at Best Western Plus Gardena Inn & Suites?
Yes, the hotel has an in-house fitness room for guests who want to keep up their workout routine.
What special offer is currently available at Best Western Plus Gardena Inn & Suites?
They offer a promotion where if you stay for 2 nights, you receive a $50 Best Western Gift Card.
What dining options are near Best Western Plus Gardena Inn & Suites?
Nearby dining options include Vietnamese Noodle & Grill Restaurant, Barbary Coast cocktail bar, Burger King, Taco Bell, and Giovanni Restaurante for pizza.
Where can guests find car rental services near Best Western Plus Gardena Inn & Suites?
Guests can access car rental services nearby at Hertz and Hertz Car Rental - Gardena - Western Avenue.
Are there convenient gas stations close to Best Western Plus Gardena Inn & Suites?
Yes, nearby gas stations include 76 and Rocket for fueling and convenience needs.
If I need plumbing or repair services near the hotel, where should I go?
Nearby options for plumbing and repair services include Rooter Hero Plumbing of Los Angeles, Rooter Hero Plumbing and Air, Mattucci Plumbing, Lax Auto Repair, and Mobile Lift Gate Service.