Home2 Suites by Hilton Garden Grove Anaheim

Reviews

• ZG

  Zamanda Garcia

  Nov 15, 2025
  4.0
  Great hotel for families with kitchenette Free Parking Complimentary breakfast 7-11am: surprisingly good coffee: eggs, sausage, potato, cereal assortment with Mills, bagels and breads. 14 minutes from Disney A nice lobby to hangout in, doubles as breakfast area in the morning..
• NH

  Nathan Hunter

  Nov 9, 2025
  5.0
  Great stay overall! The rooms had plenty of countertop space, which was perfect since I was putting together an event and needed room to organize everything. The gym was small but really nice they had free weights, treadmills, bikes, and even a full body mirror, which made working out easy and fun. The pool isn’t very big, but the kids still loved it. It’s outdoors, but since it’s California, the weather was perfect for swimming. Breakfast was decent nothing fancy, but definitely good enough to start the day. Clean, comfortable, and very practical hotel, especially if you need space to spread out and get work done. You have to pay for parking which I kinda felt like was a hidden fee but can’t complain much I Would stay again!
• FT

  Francky Tan

  Nov 7, 2025
  5.0
  Dev is the best hotelier, very friendly and cares about his customers. The staff are friendly and helpful. Will definetely come back and Dev deserves the accolades for keeping his property in pristine condition !
• JL

  Jay Lee

  Oct 22, 2025
  1.0
  I’ve stayed at many Hilton properties, but this experience was truly disappointing. We had no power for two nights, and it wasn’t fixed until 2 a.m. on the second night — only thanks to a helpful night-shift front desk employee. There was no assistance from the technician or management, and no communication at all during the ordeal. This property claims to be family-friendly, yet guests — including children and elderly — could be left walking in the dark for two nights. It’s unsafe, poorly managed, and completely below Hilton’s standards. When I followed up, the manager claimed they were never informed this easy fix (according to him) issue, and the note about my issue “was not found.”Apparently, slip-and-fall risks aren’t serious enough for them to track. Maybe the group has such a strong legal team that they’ve become fearless about guest safety. The only good thing I can say is that the employees didn’t have a bad attitude — they just don’t bother. That seems to describe the management style here: not rude, just indifferent. After reading other reviews, I guess I was lucky the water was at least hot during my stay. Not to mention, the Hilton app and hotline were useless after hours — apparently, emergencies don’t exist outside business hours. Maybe they assume guests have magical powers from a magical kingdom. Who knows. I do see them actively cleaning the public area, and I don’t see other major issues. i believe without the incident, it could be a good staying. Good luck.
• JZ

  Jeysi Zarraga

  Oct 12, 2025
  1.0
  How does this Motel have so many good reviews? Terrible service, poor cleaning, dirty rooms, and unprofessional housekeeping/front desk, and to top it all off, no water in the shower on our last day! We called the front desk, and the lady didn’t seem to understand the urgency at all. It was our checkout day, and we had to be somewhere by 9:30am. Her response was simply, “I let maintenance know, I don’t know how long they’re going to take.” Seriously? That made my blood boil! We’re not paying $50 a night here — this is supposed to be a Hilton brand hotel, and it felt like a complete joke. The only good thing about this place is the technology — the app, digital key, and remote features. Everything else? Disgusting. Our room was dirty, the shower gel was never replaced despite multiple requests, and the housekeeper even knocked on our door at 7am on the first morning while we were still sleeping — and never followed up afterward. Good thing I brought my own soap bar. Phone didn't work, no laundry bags..etc The glass surfaces had fingerprints, clearly showing the room wasn’t properly cleaned after the previous guests. We were too exhausted from our flight to request a room change, but this level of cleanliness and service is unacceptable. Absolutely not what you’d expect from a Hilton. Pathetic experience.

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