SureStay by Best Western Fresno Central

Reviews

• VG

  vernon grant

  May 2, 2025
  1.0
  horrible experience and discrimination by management who said they would refund my money as i would not check in and i cancelled my reservation as i witnessed discriminating experience to me. they took my money despite me not checking in nor staying there. i went back home as i was outta town visitor.
• NP

  Nikul P

  Apr 23, 2025
  5.0
  If it was possible to give higher than 5 this would defo earn it. Everything about this place is just perfect, from the bathrooms to the colour of the walls, it really creates a homely vibe that I would definitely stay at. I was unsure at first due to some negative reviews but I can't possibly agree on them. Beds were pressed wonderfully, mattres was good, walls were good, shower and toilet cleaned to the point where it was shiny. The staff were wonderful and helped me to my room multiple times when I locked myself out. Check in and check out was seamless. checked all the boxes... WOW
• CA

  Cristian Aguirre

  Oct 21, 2024
  5.0
  Buen lugar, buena ubicación para ir a yosemeti y a sequoia. El desayuno es free, básico pero nada mal. Buen precio.
• JV

  Jonathan Vang

  Oct 19, 2024
  3.0
  Stayed here for a week while in town for a wedding. Upon checking in they asked me to change my room accommodations for a guess checking in later on in the week. I obliged the request until they proceeded to try and charge me an additional $10 per day for my stay. I then refused the request for the room change. Breakfast service was horrible. We attempted to get breakfast at 7:30 am in the morning and to our surprise almost everything was out. We asked if anything will be replenished and the employee said no which was infuriating. How do you not restock your breakfast items for quests that early in the morning?! The weather was in the 100's the week we stayed there and their ice machine was down. One morning I went into the office to ask for ice for my water bottle. I took of the cap and they fingered the inside of my water bottle so I asked for it back so I could wash it out before he refilled it. After filling 1 portion of ice with a plastic bowl the worker then used his hands to grab ice to fill the bowl which is nasty and not sanitary. How did you fill the 1st portion fine but proceed to use your hands after I washed out my water bottle and pointed out it wasn't sanitary you fingered my water bottle? Instead of escalating the situation I just took it and left. I got ice and water somewhere else... Aside from a very very dirty floor the first night we where there it was cleaned up nicely after adressing the issue. After that we got towels daily and our beds were made daily without having to request it. The housekeeping crew was great. We even left a tip for them. The location is a few minutes off the interstate which makes almost everywhere we needed to go 15-20 mins North and East easy to get to. A hotel is just a place to stay over night for us everywhere we go but service is always an important aspect of the stay but this place highly lacked it. I'd reccomend staying elsewhere for 10-20 dollars more a night. Breakfast service will probably be better too. While service, and breakfast sucked the location and housekeeping made it bareable.