HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Fresno, CA Hotel Offers Quality ServicesWelcome to the Holiday Inn Express® Hotel & Suites Fresno South. Our hotel's convenient location means you're close to the Fresno Airport, downtown Fresno and the Fresno Convention Center, making us the perfect choice for all travelers.Guests visiting the area for business appreciate a location in South Fresno that is close to many local companies and organizations such as Amazon, Coca Cola, Pepsi, Ulta, Foster Farms, Cargill Foods, Waste Management, John Deere, Kraft and etc. We know that staying connected is important to our guests so we provide free high-speed Internet access and a Business Center. Our hotel's location puts you just minutes from world-class shopping, dining, entertainment and all the adventures that Fresno has to offer. Spend a day hiking, biking, rock climbing or horseback riding in Kings Canyon National Park. We are just eight miles from Fresno State and Bulldog Stadium. Other nearby attractions include Chaffee Zoo, Chuckchansi Park and Fresno Metropolitan Museum.When staying in Fresno, CA, our hotel guests can take advantage of our many services like the complimentary Express Start Breakfast Bar, featuring hot and cold favorites. Stay in shape with the 24-hour fitness center or enjoy the California sun in the outdoor pool. Make your reservations today, and "Stay Smart" at our terrific hotel in Fresno, CA.
Many customers noted that the rooms were clean and well-maintained, although some reported issues with bugs and cleanliness in certain areas.
Customer Service
While some staff members received praise for their friendliness and helpfulness, others were criticized for rudeness and lack of professionalism.
Noise Levels
Several reviews mentioned significant noise from the nearby highway, which affected the comfort of the stay.
Breakfast Quality
The complimentary breakfast received positive feedback for its variety and quality, although some guests found it lacking in healthy options.
Management Issues
There were multiple complaints regarding management's handling of reservations and customer concerns, leading to dissatisfaction among guests.
VY
Vivian Yu
Jan 4, 2026
5.0
“The staff were very friendly and attentive, and they responded to requests quickly. The room was spacious, though a bit dated. Sound insulation could be improved.”
KH
Kayla Hape
Dec 8, 2025
1.0
Room was clean and spacious, bed was comfortable, and breakfast had lots of options. However, I am not pleased with management. I originally booked 2 nights. My flight got changed so I ended up only needing it for one night. I called the hotel when I found this out and the guy said he couldn’t change it because I booked and paid through Priceline but that he could make me a new reservation but I would have to call Priceline to cancel. Priceline showed it was already cancelled. So when I got to the hotel they said I was a no show. Apparently the guy booked my new reservation for the same nights. So at this point I was tired and just wanted a room so I just paid the price for a king room. It was just about the same price for ONE night as it was the TWO nights I originally booked. Insane but whatever. I contacted Priceline again to explain the situation to see if they would offer me a refund or even give me a credit. Priceline was very cooperative and contacted the hotel about a cancellation exception due to flight schedule change. The hotel denied it so now I am out over $300.
KW
Kimberly Weiss
Nov 29, 2025
1.0
Great bait and switch going on here! Quoted $241 for a king bed room, but paid $291 for a weird handicapped room. Only given one key. The electric curtains didn’t work so we were stuck in our dark, prison of a room with no sunlight. It was noisy in the hotel because the walls and floors must be made out of paper. I would NEVER recommend thi hotel to anybody.
DC
Dave Combs
Nov 22, 2025
1.0
Check in experience was horrible! Room was not ready and my family and I had to wait an extra 45 minutes making it very difficult to make our appointment on time in the city. Staff member was extremely rude and unhelpful, offering no concessions and showing complete apathy for their lack of service and preparedness. Room was awful due to the highway noise and couch pullout bed was extremely uncomfortable and outdated. Would not recommend to anyone to stay at this hotel, go a few miles away and stay at a much better establishment. This experience has completely destroyed my impression of Holiday Inn Express hotels and I cannot recommend them as of this review. DO NOT pay extra for this hotel based on some reputation you see on tv ads. Spend less and get a better experience elsewhere.
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Sebastian (xSeban)
Nov 20, 2025
4.0
We stayed for one night on the way. Staff was friendly, rooms were clean but the mattress on the sofa bed was a bit collapsed or sinking, im not really sure. Other than this, typical hotel breakfast and next to a highway so a bit noisy outside.