Holiday Inn Express & Suites Fresno (River Park) Hwy 41 by IHG

4.1
585 reviews
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Business Details

7115 N. Howard Street, Fresno, CA
93720, United States
(559) 577-1350
https://www.ihg.com/holidayinnexpress/hotels/us/en/fresno/fatca/hoteldetail
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Location

Holiday Inn Express & Suites Fresno (River Park) Hwy 41 by IHG
7115 N. Howard Street, Fresno, CA
93720, United States

Hours

Reviews

4.1
585 reviews
5 stars
295
4 stars
160
3 stars
53
2 stars
21
1 star
56

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted problems with room cleanliness, including dirty linens and unclean bathrooms.

Customer Service

While some staff members received praise for their friendliness, others were criticized for unprofessional behavior and lack of responsiveness.

Breakfast Quality

The breakfast received mixed reviews, with some guests enjoying the variety while others found it lacking in quality and options.

Noise Complaints

Several guests reported significant noise disturbances from the highway and other guests, impacting their overall comfort.

Management Concerns

There were complaints regarding the management's handling of issues, including lack of communication and failure to address guest concerns.
  • JG
    Jordan G
    Dec 20, 2025
    4.0
    Good rooms, friendly staff. Probably the best IHG breakfast I've seen at any hotel I've visited in the last two years - and I've been to a lot! Only bummer here is the washing machine surcharge- $6.25 per load! Absolutely crazy. Want clean clothes? Wash them in the bathroom sink. (The employees said the machine owners set the prices. Okay then, get rid of them and buy your own. It's only a buck or two in Rosenberg, TX and Monroeville, PA!)
  • DB
    Dina Blair
    Dec 15, 2025
    5.0
    Really nice and clean and quiet
  • MD
    Matthew Dandridge
    Dec 9, 2025
    1.0
    Lilian the manager is very unprofessional and unorganized. Called her to ask a question on an update and she hung up. Supposed to solve people‘s problems not hang up. Higher ups needs to replace her because she is not representing the company to its full potential. Take your money and family literally across the street to those hotels. Save you some trouble and time for rudeness..
  • AA
    Adam
    Dec 1, 2025
    5.0
    Convenient location and the staff are amazing outstanding customer service. One of my go to hotels in Fresno
  • TM
    Tony Magana
    Nov 30, 2025
    1.0
    Book here if you are looking to get charged extra for something you did not even break. We opened the ironing board and it did not want to close afterwards. We assumed that the cleaning crew was able to close it or at least knew how too. Apparently $75 was charged for a damaged item. No refund on that either. So use their "free" items if you want to fork over extra money. Would recommend all the handful of other hotels around this one.
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Frequently Asked Questions About Holiday Inn Express & Suites Fresno (River Park) Hwy 41 by IHG

Does Holiday Inn Express & Suites Fresno offer free breakfast?

Yes, the hotel provides a free buffet breakfast for guests.

Is there free Wi-Fi available at Holiday Inn Express & Suites Fresno?

Yes, free Wi-Fi is available in public areas of the hotel.