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Best Western Plus Garden Court Inn

4.2
(944 reviews)

Business Details

5400 Mowry Ave, Fremont, CA
94538, United States
(510) 792-4300
http://bestwestern.com

About

HotelBest Western
At the Best Western Plus Garden Court Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Garden Court Inn will stand out among other hotels in Fremont,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Garden Court Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Garden Court Inn
5400 Mowry Ave, Fremont, CA
94538, United States

Hours

Reviews

4.2
944 reviews
5 stars
514
4 stars
265
3 stars
76
2 stars
24
1 star
65

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted problems with cleanliness, including dirty rooms, pest infestations, and unclean bathrooms.

Customer Service

Feedback indicated inconsistent customer service, with some guests praising friendly staff while others reported rudeness and unhelpfulness.

Breakfast Quality

Many guests expressed dissatisfaction with the breakfast offerings, citing limited options and poor quality.

Room Condition

Several reviews mentioned outdated and poorly maintained rooms, with issues such as bad odors, broken amenities, and insufficient housekeeping.

Location and Amenities

The hotel’s location was frequently praised for its convenience, along with positive remarks about the pool and gym facilities.
  • CF
    Carmella Feasby
    6 days ago
    3.0
    Not a good best western. Rooms were clean but that’s about it. When the hallway door would open it would push wind and make our door shutter. Happened so much late in the night. The breakfast is awful. Nothing looks appetizing at all. The coffee station doesn’t even leave counter space to fix your coffee. They only have original creamer which doesn’t help make there nasty coffee taste any better lol The lobby is really hot.
  • AL
    Angela Lewis
    Feb 21, 2026
    1.0
    COCKROACHES!!! The first night I was here I seen and killed multiple roaches in my room. Then I looked behind the TV stand and seen many dead roaches. I had other people stay in other rooms and they did not have this problem. I should of went straight to the front desk but I didnt until the next morning. When I told them they moved me rooms right away and I didnt have any in my new room. I will not be staying here again.
  • EH
    Emma H
    Feb 7, 2026
    1.0
    The front desk was literally dozing off and not friendly at all. There was no body wash, and the shower drain kept closing by itself, so taking a shower felt like a struggle. The room smelled really damp, and even my clothes ended up smelling like it. Honestly, it just made my whole day miserable.
  • RS
    Robert Simpson
    Feb 2, 2026
    4.0
    Very good hotel and hotel string. Typically stay at a Best Western when available.
  • MC
    Martha Contreras
    Jan 19, 2026
    5.0
    First time I stay at this hotel, and it was ok. They have a huge pool, a jacuzzi, the rooms are ok. Mine had just one trash can, nothing in the actual bathroom though, I had to ask for one since it was weird to get just… one. Early check in available for a fee. If you need to print something, you can ask directly to the staff at the front desk since the whole computer/printer there won’t work. I saw the gym, it’s near the lobby, I wasn’t able to get it. The breakfast is really good, you can see what’s on the menu for the whole week. You have an Applebee’s and a Denny’s walking distance. Also you have Fremont Hub super close, you can walk or take the bus there. Overall nice place, can’t complain. The rooms have a fridge, a microwave and that’s it. Coffee machine and another one next to the front desk.

Brand Certified Facts from Best Western Plus Garden Court Inn

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