Cleanliness Issues
Multiple reviews highlighted problems with cleanliness, including dirty rooms, pest infestations, and unclean bathrooms.
Customer Service
Feedback indicated inconsistent customer service, with some guests praising friendly staff while others reported rudeness and unhelpfulness.
Breakfast Quality
Many guests expressed dissatisfaction with the breakfast offerings, citing limited options and poor quality.
Room Condition
Several reviews mentioned outdated and poorly maintained rooms, with issues such as bad odors, broken amenities, and insufficient housekeeping.
Location and Amenities
The hotel’s location was frequently praised for its convenience, along with positive remarks about the pool and gym facilities.