Business Details
About
Luxury HotelHotelResortWedding VenueSpaExtended Stay Hotel
At the heart of Silicon Valley, experience a first-hand connection to the region’s tech legacy, sports and music venues and discover local adventures blended with artful sophistication. Four Seasons Hotel Silicon Valley brings an inventive approach to creative events, seasonal pop-up experiences, lifestyle facilities and culinary craftsmanship that culminate in the ultimate urban getaway.
Location
Four Seasons Hotel Silicon Valley at East Palo Alto
2050 University Ave, East Palo Alto, CA
94303, United States
Hours
Reviews
4.6
1,710 reviews
5 stars
1,209
4 stars
348
3 stars
93
2 stars23
1 star
37
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the exceptional service and hospitality from the staff, highlighting their attentiveness and friendliness.
Room Condition
Numerous reviews indicated that the rooms are outdated and in need of renovation, with some guests expressing disappointment given the hotel's luxury branding.
Dining Experience
While some guests enjoyed the food and dining options, others reported slow service and inconsistent food quality, particularly in the restaurant.
Location Issues
Several reviews mentioned the hotel's location as inconvenient, with limited nearby attractions and accessibility concerns.
Value for Money
Many customers felt that the hotel did not provide value commensurate with its high prices, suggesting that there are better options available for the cost.
- MLMatthew LabunkaNov 12, 20253.0I just don’t feel like this four seasons lives up to the expectations for the brand. No one was there to greet me when my car pulled up or open door, front desk had only one person staffed and lobby looked empty. The rooms don’t look any better or nicer than a standard nicer Marriott. I’ve been to other four seasons and they are so much nicer, I just don’t understand the rating here being so high.
- JJJennyNov 5, 20255.0We had a lovely stay at the Four Seasons this summer. The deluxe room with two beds was spacious, and the bathroom was a good size. The heated outdoor pool was a highlight, even on a slightly cloudy day, it was warm enough for the kids to play for hours. The pool deck was fantastic, with a bar, a dedicated waiter for drinks, and fresh towels always available. We also made good use of the gym and the spa, which had a sauna. The whole experience was relaxing, and we were well taken care of.
- BPBill PlaceOct 26, 20253.0Avoid this hotel if you don’t like construction noise! Arrived from an early east coast flight and tried to get some Sunday afternoon sleep in before our meeting. Had no idea they are under renovation. Continual loud hammeringu and sanding in the room right next to us. Front desk was not helpful and told us unapologetically there weren’t any rooms that would avoid the noise and that we were emailed about the construction (we were not). Surprising treatment for this class of hotel.
- CGcarrt GottaOct 3, 20255.0And I enjoymytcl android setup tablet while we visit!
- DCDazhi C.Sep 29, 20255.0Convenient venue for conferences.
Frequently Asked Questions About Four Seasons Hotel Silicon Valley at East Palo Alto
Does Four Seasons Hotel Silicon Valley offer airport transfer services?
Yes, the hotel provides airport transfer services for guests.
Is breakfast available at Four Seasons Hotel Silicon Valley?
Yes, breakfast is available at the hotel.
Does the hotel have a fitness center and what equipment is available?
The hotel features a fitness center equipped with free weights, a treadmill, and weight machines.
Are there spa and massage services at Four Seasons Hotel Silicon Valley?
Yes, both spa and massage services are available at the hotel.
What parking options are offered at Four Seasons Hotel Silicon Valley?
The hotel offers parking with both self-parking and valet parking options.
Is there room service at Four Seasons Hotel Silicon Valley?
Yes, room service is available at the hotel.
What are the front desk and housekeeping services like?
The front desk is available 24 hours and daily housekeeping service is provided.
Can you visit a restaurant or bar near Four Seasons Hotel Silicon Valley?
Yes, nearby dining options include Quattro Restaurant and Bar, an Italian restaurant, and [ESC], which is a wine bar and cafe.
Are there any wellness or spa facilities near the hotel?
Yes, The Spa at Four Seasons Hotel Silicon Valley is located nearby and offers day spa and beauty services.
What local points of interest can guests visit near Four Seasons Hotel Silicon Valley?
Guests can explore nearby places such as Quattro Restaurant and Bar for dining, The Spa at Four Seasons for wellness, and East Palo Alto Care Center for medical services.