Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference Center
Welcome to the Holiday Inn Diamond Bar hotel near Anaheim with a breathtaking view overlooking the San Gabriel Mountains. Our hotel's location is near Anaheim, downtown Los Angeles and a number of attractions and businesses, making it the premier place to stay for business and leisure travelers.
Leisure travelers love that our hotel is near Disneyland and many other local attractions, including the Big League Dreams Sports Park and outdoor activities like golf and tennis. In addition, we are close to a variety of shops at the Ontario Mills and Brea Mall, which can easily meet all of your shopping needs.
Corporate guests of our hotel enjoy being near Anaheim businesses and appreciate the 24-hour business center that has fax, copy, Internet access and print services. We are also just minutes away from California State Polytechnic University in Pomona and Mt. San Antonio College in Walnut!
In addition, over 3,242 square feet of meeting space is available for our guests. Feel free to reserve one of our meeting rooms and take advantage of our helpful service staff that can ensure your next meeting or social event is a success. Whether you are looking for hotels near Disneyland and Los Angeles or those near local corporations, Holiday Inn Diamond Bar is your perfect choice.
Location
Holiday Inn Diamond Bar - Pomona by IHG
21725 E Gateway Center Dr, Diamond Bar, CA
91765, United States
Hours
Reviews
4.1
936 reviews
5 stars
487
4 stars
255
3 stars
105
2 stars
24
1 star
65
What are people saying?
AI-generated from recent customer reviews
Housekeeping Issues
Numerous customers reported significant problems with housekeeping, including lack of room cleaning and unresponsive staff.
Comfort and Cleanliness
Many guests praised the comfort of the beds and the cleanliness of the rooms, highlighting the quality of the linens and amenities.
Breakfast Concerns
Several reviews mentioned dissatisfaction with the breakfast options, including high prices and limited variety.
Staff Service
While some guests appreciated friendly and professional staff, others reported poor service experiences, particularly at the front desk.
Noise Complaints
Multiple customers noted noise issues, particularly from nearby highways, affecting their sleep quality.
- LHLaurie HidalgoNov 8, 20254.0Fantastic customer service, clean room and fairly comfortable bed!
- MHmag hNov 1, 20255.0床很好睡,寢具很細緻睡的很舒服。 餐廳的早餐很簡單 如果品項再多一點 會比較好。
- HBHarlan BellOct 27, 20254.0The room was very good except the bathroom sink would make gurgling sounds at random times day and night, and the toilet would make loud bangs everytime it was flushed.
- FCFrank ChenOct 19, 20251.0Disappointing Stay Due to Consistently Poor Housekeeping and front desk Service My one-week stay at the hotel was unfortunately marred by a significant lack of basic housekeeping service. While I understood and accepted the policy of needing to call for service, the actual experience was far below standard. The main issue began on the third day. I requested fresh towels, but my calls to the front desk were either transferred with no follow-up or completely ignored， multiple times. On October 18th, I spoke with an employee in the lobby who promised to resolve the issue, yet nothing was done the entire day—the trash was not taken out, and no fresh towels were provided. The situation repeated the next morning after I reminded the front desk; I returned at noon to find only towels left on my door handle, with the room still unclean. The third time, I saw a employee who is cleaning same floor, then I talked to her again, she promised will handle it in 10mins, so I go down to lobby and stay for half an hour, unfortunately, trash still there, sign was droped at the ground of door. It is unacceptable to struggle this much to receive fundamental services like room cleaning and towel replacement.
- AAAffinxty rnx (Affinxty)Oct 19, 20251.0Hotel is a standard holiday inn. Dove body soaps made me feel at home. IF YOU BOOK THROUGH A THIRD PARTY WEBSITE DO NOT BOTHER PRE-BUYING THE BREAKFAST BECAUSE THEY WILL NOT HONOR IT. I have my booking receipt and credit card charge but "well I only have the room on OUR files not breakfast" I was given the option to buy breakfast on site. HELLO I ALREADY BOUGHT IT??? anyway. hotel is a hotel roof over my head for the night.
Frequently Asked Questions About Holiday Inn Diamond Bar - Pomona by IHG
What are the check-in and check-out times at Holiday Inn Diamond Bar - Pomona?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Is there free parking available at the hotel?
Yes, free parking is available for guests.
Does the hotel offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas of the hotel.
Are pets allowed at the Holiday Inn Diamond Bar - Pomona?
No, pets including cats and dogs are not allowed at the hotel.
Does the hotel provide a fitness center for guests?
Yes, there is a fitness center available for free.
Are there restaurants on-site at the hotel?
Yes, the hotel has one restaurant and also a bar for guests.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and features accessible parking and an elevator.
Does the hotel offer facilities for business travelers?
Yes, there is a 24-hour business center with fax, copy, internet access, and print services, along with three meeting rooms.
What nearby attractions can guests visit when staying at the hotel?
Guests can visit Disneyland, Big League Dreams Sports Park, and also shop at Ontario Mills and Brea Mall.
Are there any convenient nearby places where guests can refuel or shop?
Yes, the Chevron Station / Extra Mile Diamond Bar convenience store and gas station is nearby for refueling and shopping needs.