At the Best Western Plus Northwoods Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Northwoods Inn will stand out among other hotels in Crescent City,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Northwoods Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Many customers noted issues with cleanliness, including dirty rooms, unclean bathrooms, and overall maintenance concerns.
Staff Performance
While some guests praised the friendly and helpful staff, others reported poor service and unresponsive management.
Amenities
Guests expressed disappointment with the condition of amenities such as the hot tub and pool, which were often reported as closed or dirty.
Breakfast Quality
The breakfast received mixed reviews, with some enjoying the variety and quality, while others noted shortages and poor food quality.
Value for Money
Several reviews indicated that the hotel was overpriced for the quality of the accommodations and services provided.
RH
Reece Holzhauser
Dec 28, 2025
2.0
Not for the holidays!
I'm sure most of this was exacerbated by it being Dec 27th, so it's possible it's great during normal times, but the no hot water is why the rating is as low as it is.
The good:
Breakfast nook has a great view of the harbor
Room was clean
Beds were comfy
Front desk staff was friendly
The bad:
No hot water. Last night the shower only got to quite chilly instead of actively freezing, and luckily this morning it got to tepid, bordering on chilly, so I'm guessing the owner cheaped out and bought an undersized heater assuming low occupancy rates. Definitely can't keep up if everyone is trying to shower at the same time.
Broken Wi-Fi and spotty reception. Luckily this didn't particularly impact us, but if you need those things, be forewarned.
Again, probably exacerbated by the holidays, but ran out of both eggs and sausage which I had to hear to poor breakfast staff explain like a dozen times since there was still quite a bit of breakfast left, but they said they physically didn't have any more. Also the cream cheese was still thoroughly frozen, each pod tauntingly displaying the instructions "DO NOT FREEZE" while hard as a rock.
WW
Winnie Wang
Dec 25, 2025
5.0
The lady at the front desk is kind and helpful. Room is clean and comfortable. We enjoyed the gym, swimming pool, hot tub and sauna. The laundry room is a big help during our trip. The breakfast room has great view and variety food selection. We had a very pleasant stay in this hotel.
PM
P M
Dec 24, 2025
5.0
Good price,average rooms,friendly staff ,good hot breakfast and lots of parking. Good for the value.
CS
Chris Stayer
Dec 13, 2025
1.0
Best Western plus Crescent city California
The worst service I ever had in my life went to the office to get towels and it was a problem she said they were gonna bring me towels never brought me towels took a shower no hot water they told My Kid that there’s too many people taking showers p.m. at 11 PM at night I woke up at 6:30 in the morning to take a hot shower it was lukewarm I asked the room service girl next-door for a towel and she gave me a rude comment walk to the office . The gas line right outside the main door is not even strapped up it hang on a pillar. The next day there was absolutely no hot water
AE
Aizada Erkinbekova
Nov 25, 2025
5.0
We had a great experience. The room was clean and warm, and the breakfast had a nice variety. My kids enjoyed the pool and hot tub. The staff is welcoming and friendly. Thank you for providing a comfortable place for us to rest and enjoy our trip.