Business Details
About
HotelHilton
Hilton Orange County/Costa Mesa is the largest hotel in Costa Mesa and is located in the heart of South Coast Metro, Orange County’s business district. Enjoy the proximity to the South Coast Plaza Stores, Orange County’s premier shopping and dining destination - only 0.2 miles. Hilton Costa Mesa offers complimentary shuttle to and from John Wayne Airport and within 5 miles of the hotel. If you are looking to plan an event trust this Hilton hotel with 48,000 sq. ft. of event space - breakout rooms, boardrooms, and ballrooms. Our Orange County hotel also features on-site restaurant, outdoor pool, complimentary fitness and business centers and beautiful guest rooms. Executive level guest rooms and suites boast daily complimentary breakfasts and evening receptions Monday through Friday in the executive lounge.
Location
Hours
Reviews
4.0
2,819 reviews
5 stars
1,371
4 stars
791
3 stars
292
2 stars
137
1 star
228
What are people saying?
AI-generated from recent customer reviews
Room Condition
Many guests reported that the rooms are dated, with issues such as stained carpets, old furniture, and cleanliness concerns.
Customer Service
While some staff members received praise for their friendliness and helpfulness, others were criticized for poor service and lack of responsiveness.
Parking Issues
Numerous reviews highlighted the high parking fees and difficulties in accessing parking, with some guests expressing frustration over the lack of valet service.
Amenities and Maintenance
Guests noted a lack of basic amenities in rooms, outdated facilities, and maintenance issues, including malfunctioning air conditioning and plumbing problems.
Overall Experience
The hotel received mixed reviews, with some guests enjoying their stay due to location and staff, while others felt disappointed by the overall quality and value.
- JWJose WyszogrodDec 31, 20251.0Super dated room with a lot of noise from the electric room near by the our room. Phone in the room didn’t connect to the front desk. Overall a very sad experience in this place. Don’t stay here.
- DSDenise Kay SDec 27, 20254.0They have the greatest 🎁 for an HH Honors member. All guests actually. Happy New Year's Hat Off with My Compliments to the COMPLIMENTAL Personal BAG of ICE & to WHOmEVER'S Bri$iant🙂↕️MynD whom 🔱 that got that approved, that's PRICELESS work done right there. a 🏆With a ☺️ to a 🤝 🆗
- LFLorraine FlemingDec 26, 20253.0The mattresses are in need of replacing. Glasses and room service trays stay in the hallways for lengthy time. I didn't receive housekeeping for two days, when I called the service I was told I must take the privacy sign off my door before 8am or they won't come that day. I was always out of my room by 10am and housekeeping would be in the hall at the room next to mine. I guess I should have asked her to replace my towels. One other thing was when housekeeping came they would replace the bar of soap everytime but wouldn't replace low toilet paper, they just folded the "v" shape. That would indicate they knew it was low. I needed to call the front desk to get a roll. Lastly the parking garage floods when it rains making the floor slippery.
- LSLearn To SwimDec 18, 20251.0It seems that people who work for the Hilton are leaving these reviews because this Hilton Costa Mesa shouldn’t even be called Hilton. Management is terrible. I was there for Christmas last year and it was so depressing. For the money I spent I could have stayed at a better hotel
- JDJeff DDec 17, 20252.0Automatic 2-star review for blatant money grab of $45/night for parking. Essentially a 25% increase over the room rate. An average review of 4.0 Stars for a "4-star hotel" is incredibly low. That should have been a clue for me to stay away. I suggest you do the same. Room is dated. I am staring at a popcorn covered ceiling. Carpets are stained and appear to be over 20 years old. Furniture is old. Staining is coming off the closet doors. Bed and pillows are comfortable as are most Hiltons. They stuck me in a crappy room with a view of the lobby and the hotel is fairly empty. I travel to Costa Mesa often for business and those trips are becoming more frequent, I'll stay elsewhere next time.
Frequently Asked Questions About Hilton Orange County/Costa Mesa
What are the check-in and check-out times at Hilton Orange County/Costa Mesa?
Check-in is at 16:00 and check-out is at 11:00.
Does Hilton Orange County/Costa Mesa provide parking facilities?
Yes, the hotel offers parking with options for both self-parking and valet parking.
Are pets allowed at Hilton Orange County/Costa Mesa?
Yes, pets including cats and dogs are welcome at the hotel.
What dining options are available at Hilton Orange County/Costa Mesa?
The hotel features two on-site restaurants and a bar, and offers room service, including vegan and vegetarian meal options.
Is Hilton Orange County/Costa Mesa accessible for guests with mobility needs?
Yes, the hotel has accessibility features including accessible parking, accessible elevators, and mobility accessible facilities.
What wellness and fitness amenities does Hilton Orange County/Costa Mesa offer?
Guests can enjoy a fitness center available for free, an outdoor pool, a hot tub, kid-friendly activities, a massage service, and a salon.
Are there shuttle services available at Hilton Orange County/Costa Mesa?
Yes, the hotel offers a local shuttle service within 5 miles and complimentary shuttle service to and from John Wayne Airport.
What environmentally friendly programs does Hilton Orange County/Costa Mesa have?
The hotel participates in energy conservation programs, uses compostable food containers and cutlery, practices food waste reduction, operates a recycling program, and uses eco-friendly toiletries.
How can guests reach Hilton Orange County/Costa Mesa from John Wayne Airport?
Guests can use the complimentary shuttle service provided by the hotel to and from John Wayne Airport for convenient transportation.
What nearby attractions can guests visit when staying at Hilton Orange County/Costa Mesa?
Guests can explore South Coast Plaza shopping and dining (0.2 miles away), and nearby beaches like Huntington Beach, Newport Beach & Balboa Island, and Laguna Beach, CA.
Are there local dining options near Hilton Orange County/Costa Mesa?
Yes, nearby dining options include Bristol Palms, Bristol Brew Coffee Bar, and Le Cafe, which offer a variety of meal choices.
How can guests use the Hilton Executive Lounge at Hilton Orange County/Costa Mesa?
The Hilton Executive Lounge offers a comfortable space for guests to relax, with complimentary breakfasts and evening receptions on weekdays for executive level rooms and suites.