Brand Certified
Crowne Plaza Costa Mesa Orange County by IHG
4.2(1378 reviews)
Certified by Crowne Plaza Costa Mesa Orange County by IHG • Mar 01, 2026
Business Details
3131 Bristol Street, Costa Mesa, CA
92626, United States
Certified by Crowne Plaza Costa Mesa Orange County by IHG • Mar 01, 2026
(714) 557-3000
Certified by Crowne Plaza Costa Mesa Orange County by IHG • Mar 01, 2026
https://www.ihg.com/crowneplaza/hotels/us/en/costa-mesa/laxcm/hoteldetail
Certified by Crowne Plaza Costa Mesa Orange County by IHG • Mar 01, 2026
About
Certified by Crowne Plaza Costa Mesa Orange County by IHG • Mar 01, 2026
Luxury HotelWedding VenueConference CenterBusiness Meeting LocationsCrowne Plaza
Experience contemporary comfort in our Crowne Plaza Costa Mesa Orange County lifestyle hotel, conveniently located 2.5 miles from John Wayne Airport, near South Coast Plaza, California's premier luxury shopping destination, as well as the OC Fair and Event Center, Orange County Museum of Art, and the renowned Segerstrom Center for the Arts. Walking distance to plenty of shopping and dining options. Huntington Beach and Newport Beach are just moments away, offering sunshine and waves. Relax in our luxurious rooms with spa-inspired bathrooms. Enjoy our year-round outdoor pool, fitness center, and savor American cuisine, craft beer, and signature cocktails at Fireside Tavern. 9 function rooms provide wonderful options for meetings and special events. Experience the culture and coastal vibe of beautiful Costa Mesa!
Location
Certified by Crowne Plaza Costa Mesa Orange County by IHG • Mar 01, 2026
Crowne Plaza Costa Mesa Orange County by IHG
3131 Bristol Street, Costa Mesa, CA
92626, United States
Hours
Certified by Crowne Plaza Costa Mesa Orange County by IHG • Mar 01, 2026
Reviews
4.2
1,378 reviews
5 stars
714
4 stars
393
3 stars
156
2 stars
49
1 star
66
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and accommodating staff, particularly highlighting Alexander's exceptional service.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty rooms and inadequate housekeeping services.
Room Condition
Guests noted that while some rooms were clean and comfortable, many felt the rooms were outdated and in need of renovation.
Parking Fees
Multiple reviews pointed out the high parking fees, which were seen as an additional burden on guests.
Customer Service Failures
There were significant complaints regarding poor customer service, particularly in handling issues like refunds and event management.
- DPDorys PinoFeb 15, 20261.0Bad Service. They have water problems! and representatives are Limited to just said Sorry others room are calling with the same issue. We are fixing it right now. And they don’t. I open a complaint through Expedia and when Expedia contacted them, they denied the issue. I am trying to do a bad review on their website but it doesn’t let me.
- CCCollette ChristelFeb 14, 20265.0Super staff. Breakfast at the onsite restaurant was excellent. The chef knows how to cook a poached egg properly - the white was firm and the yolk runny.
- LLLenrockFeb 9, 20265.0Very nice hotel at a fair price and good location. Rooms are clean and spacious and the location was quiet even though the area itself is quite busy. The only complaint was the height of the toilet, which was ridiculously low. It's not something I have ever commented on before in any accommodation I've stayed in but this was really low. You will get wet using this thing male or female.
- VVVanessa VelardeFeb 9, 20265.0Went in Superbowl Sunday to stay close to my work and Alexander at the front desk was more than accommodating. He price matched hopper and discounted parking due to my 945pm check in. We had a view of the WATER......(pool) and WATERGRILL :) as we requested to have a scenic view for our quick overnight stay. The room was clean, bedsheets were fresh and overall the best option for us to have quick stay. I would definitely recommend the stay here for long term for overseas guests and for families. If I can give more than 5 stars to Alexander I definitely would.
- GAGoogle AccountDec 31, 20252.0UPDATE - At this point is it mostly about the follow through not being completed. I WISH THIS WAS EASIER AND GOING BETTER, I AM VERY DISSAPPOINTED. They promised me a refund, then charged me more and then instead of the $90 refund they promised me refunded me $70. Refunded $70 instead of $90 No hot water in the morning! Their excuse was that other people were using the water. More drama and excuses and then accusations from their staff and then false promises from their staff. I stay here twice a year to visit family. From here on out I will stay at the Hilton across the street.
Frequently Asked Questions About Crowne Plaza Costa Mesa Orange County by IHG
Is there free Wi-Fi available at Crowne Plaza Costa Mesa Orange County by IHG?
Yes, complimentary Wi-Fi is available at Crowne Plaza Costa Mesa Orange County by IHG for guests.
What is the cancellation policy at Crowne Plaza Costa Mesa Orange County by IHG?
The cancellation policy may vary depending on the type of reservation. Please check your booking and contact the hotel or via the IHG One Rewards app.
Can I earn loyalty points for my stay at Crowne Plaza Costa Mesa Orange County by IHG?
Yes, we Crowne Plaza Costa Mesa Orange County by IHG participates in IHG One Rewards, allowing guests to earn points for their stay.
Does Crowne Plaza Costa Mesa Orange County by IHG have accessible rooms?
Yes, Crowne Plaza Costa Mesa Orange County by IHG has accessible rooms designed to ensure the comfort of guests with disabilities.
Is there a concierge service available at Crowne Plaza Costa Mesa Orange County by IHG?
Concierge is available at most of our hotels to connect with guests and assist them in their stay. Please contact the Crowne Plaza Costa Mesa Orange County by IHG front desk for more information.
Is room service available at Crowne Plaza Costa Mesa Orange County by IHG?
Yes, room service is available at Crowne Plaza Costa Mesa Orange County by IHG serving delicious food and drink to your room.
Brand Certified Facts from Crowne Plaza Costa Mesa Orange County by IHG
This information is certified by Crowne Plaza Costa Mesa Orange County by IHG and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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