Best Western Plus Arrowhead Hotel

Reviews

• LL

  LaToya Luciano

  Feb 23, 2026
  1.0
  Heather is super helpful super sweet however Nathaniel is a racist. The company needs to provide him the proper training. I’ve never in my life been told that the do not disturb sign on the door indicate that they need to randomly check your room because of the Las Vegas shooting and that it’s not in the policy it’s just standard. I’ve stayed in a lot of hotels because I’m a traveling respiratory therapist. I have never in my life, and it was all aimed at the fact that my husband and I are African-American so he continued to pick with my husband for no reason why I was working at the hospital. Also, the deposit kept changing so one day it’ll be 150 the following week it’ll be 200 that makes no sense. Do better best Western.
• VG

  Vicki G

  Feb 19, 2026
  1.0
  Low budget location. Owner and Regional Manager, “Mr. Barry Singh” charges their patron for “their” inability to fill their everyday vacancies. Elevator barely works. Homeless sleeping on sidewalk. Not safe to walk in area. Corporate reports individually owned and no oversight over owner.
• CH

  Christopher Hancock

  Feb 15, 2026
  2.0
  I recently stayed at the Best Western Plus Arrowhead Hotel, and unfortunately, it was a very disappointing experience. We arrived just after 6:00 p.m. and waited at the reception desk for over 15 minutes before anyone appeared. The lobby was full of guests and the atmosphere felt chaotic and disorganized from the start. When we finally got to our room, it smelled strongly of stale smoke. We had specifically requested three beds, and the pullout sofa was unacceptable — the mattress was paper-thin, visibly stained, and honestly not fit for a dog bed. It was clear there was little attention paid to cleanliness or quality control. The common areas reflected the same lack of care. There was trash sitting in the elevator that remained there overnight, and the property overall felt unkempt and poorly maintained. Breakfast was absolutely disgusting — low quality, poorly presented, and not something I would expect from a “Plus” property. Two stars is generous at best. I would not stay here again and would not recommend it to others.
• KH

  Kim Hung

  Jan 26, 2026
  5.0
  Facilities are pretty old school, overall clean enough for staying.
• MB

  mine Amber n Brendin

  Jan 23, 2026
  5.0
  So I’m a truck drive me and my wife Amber stayed at this hotel a few days ago and the GSA NAME IS AMBER as well was the greatest she was so helpful and got us in fast and worry free Ty Amber we will be staying again

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