Business Details
About
Hotel
Located in Clearlake,CA, the Best Western El Grande Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
3.9
698 reviews
5 stars
300
4 stars
189
3 stars
105
2 stars
43
1 star
61
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted problems with room cleanliness, including stains, odors, and unkempt bathrooms.
Staff Performance
While some guests praised the friendly and accommodating staff, others reported rude service and poor communication.
Amenities and Maintenance
Guests expressed disappointment with the condition and availability of amenities, such as the hot tub and pool, which were often reported as dirty or out of service.
Location and Value
The hotel is noted for its convenient location, but many guests felt the value did not match the price due to the overall condition of the property.
Dining Experience
Feedback on the restaurant was mixed, with some enjoying the food while others reported issues like food poisoning and poor service.
- MEMichelle EspindolaNov 16, 20255.0the people who work there were great and very helpful. my sweet was really nice the resturant was good and i had a relaxing warm stay.
- EAErling Løken AndersenNov 7, 20255.0In 2013, I stayed here. I forgot my car keys at the bar close by, after I left to join a Indian girl back to her reservation. Next day, they helped me call the closed bar. I'm forever grateful to them for helping me get my car keys so I could get out of Clear Lake.
- OSOjeleye SundayOct 12, 20255.0Nice to be here, to celebrate my anniversary
- APAngie PittsSep 29, 20252.0Very disappointed, restaurant and lounge were closed even though it said they were open, asked for suggestions from the gal at check in, was given a restaurant went and was also closed
- JPjim powellSep 2, 20253.0Perfect location for our overnight work trip & staff was very pleasant and accommodating. Property is dated but clean…However, Both our rooms smelled of cigarette smoke but were too tired to try and switch.
Frequently Asked Questions About Best Western El Grande Inn
What amenities does Best Western El Grande Inn offer to guests?
Best Western El Grande Inn offers a fitness center, free Wi-Fi, and a restaurant on-site, ensuring a comfortable and convenient stay.
Is Best Western El Grande Inn a smoke-free property?
Yes, Best Western El Grande Inn is a smoke-free property, providing a healthy environment for all guests.
Where is Best Western El Grande Inn located?
It is located at 15135 Lakeshore Dr, Clearlake, CA 95422, United States.
What are the operating hours of Best Western El Grande Inn?
The Best Western El Grande Inn is open 24 hours every day, from Monday to Sunday.
Does Best Western El Grande Inn offer any special promotions?
Yes, there is a promotion where you can stay for 2 nights and receive a $50 Best Western Gift Card.
How can I contact Best Western El Grande Inn for reservations or inquiries?
You can call the main phone number at +1 707-994-2000 or visit their website http://bestwestern.com for bookings.
Is there internet access available at Best Western El Grande Inn?
Yes, free internet access is available for guests both in rooms and the business center.
What nearby restaurants can I visit around Best Western El Grande Inn?
Guests can visit Anjali's Restaurant, a nearby seafood restaurant and steakhouse, for dining options.
Are there other hotels near Best Western El Grande Inn?
Best Western El Grande Inn itself is mentioned multiple times as a hotel nearby, but for other accommodations, local options should be considered as it is a central lodging option in Clearlake.
How can the nearby locations enhance my stay at Best Western El Grande Inn?
Guests can enjoy dining at Anjali's Restaurant and explore the Clearlake area conveniently from the hotel, making their trip both enjoyable and accessible.