Best Western Pine Tree Motel

4.4
656 reviews

About

Hotel
Located in Chino,CA, the Best Western Pine Tree Motel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Pine Tree Motel
12018 CENTRAL AVE, Chino, CA
91710, United States

Hours

Reviews

4.4
656 reviews
5 stars
415
4 stars
146
3 stars
45
2 stars
12
1 star
38

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the rooms and the overall property.

Staff Service

While most reviews highlighted friendly and helpful staff, there were notable complaints about rude interactions, particularly regarding service dog policies.

Location

The motel's location was frequently mentioned as convenient, with easy access to shops and restaurants.

Amenities

Guests appreciated the spacious rooms and good breakfast options, but some noted missing amenities like microwaves and laundry facilities.

Noise Issues

Several reviews mentioned noise disturbances from outside or from other guests, impacting the overall comfort of the stay.
  • JC
    J C
    4 days ago
    5.0
    Thoroughly enjoyed our stay here after a long journey. Very kind staff, nice clean and practical room with a modern bathroom. I doubt you'd find better for the price. Thank you
  • CS
    cinder steele
    Oct 26, 2025
    5.0
    Nice fairly large motel in a great location, across the street from a grocery store and a lot of shops and restaurants both fast food and traditional. Close to the 60 freeway too. The rooms are nice however there was no microwave in ours, and there was only a shower stall, no bathtub. I don't know if either is available. Some of the ground floor rooms have parking spaces right outside the doors so that's a big convenience for those who need or want it.
  • LN
    Lynn Nichols
    Oct 12, 2025
    5.0
    I had a very good night’s sleep. Very comfortable king bed and very clean room. Plenty of towels and large shower. It’s located on a busy street, but the doors and windows keep most noise out. Little hiccup in finding my room, but Pilar (the manager) straightened out my misunderstanding and gave me an upgraded room. I asked for a quiet room (recommend rooms 249-256 on 2nd floor). Nice selection of breakfast food served 6-10 am. I would absolutely stay here again when I’m in the area.
  • EM
    Ed Hirst (MrEd)
    Sep 6, 2025
    5.0
    Beautiful location, very well maintained landscape. The front desk staff was very friendly and very efficient. The rooms are nice and clean and the beds are very comfortable. If i'm back in the area I will definitely stay here again.
  • CV
    CM V
    Sep 5, 2025
    5.0
    House keepers keep this place super clean, and the front desk guy was super nice. Would definitely consider this location in the future. Thank you BW Staff!

Frequently Asked Questions About Best Western Pine Tree Motel

Where is the Best Western Pine Tree Motel located?

The Best Western Pine Tree Motel is located at 12018 Central Ave, Chino, CA 91710, US.

What amenities does the Best Western Pine Tree Motel offer to guests?

The motel offers free Wi-Fi internet access for guests in their rooms and business center.