Brand Certified
Best Western Pine Tree Motel
4.3(666 reviews)
Certified by Best Western Pine Tree Motel • Mar 01, 2026
Business Details
12018 CENTRAL AVE, Chino, CA
91710, United States
Certified by Best Western Pine Tree Motel • Mar 01, 2026
(909) 628-6021
Certified by Best Western Pine Tree Motel • Mar 01, 2026
http://bestwestern.com
Certified by Best Western Pine Tree Motel • Mar 01, 2026
About
Certified by Best Western Pine Tree Motel • Mar 01, 2026
HotelBest Western
Located in Chino,CA, the Best Western Pine Tree Motel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Certified by Best Western Pine Tree Motel • Mar 01, 2026
Hours
Certified by Best Western Pine Tree Motel • Mar 01, 2026
Reviews
4.3
666 reviews
5 stars
421
4 stars
147
3 stars
45
2 stars
12
1 star
41
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and facilities, noting that they were well-maintained and tidy.
Staff Service
The staff received mixed reviews; while many guests highlighted friendly and helpful service, there were notable complaints about rudeness from specific staff members.
Breakfast Quality
The complimentary breakfast was frequently mentioned positively, with guests appreciating the variety and quality of food offered.
Customer Service Issues
Several reviews pointed out significant issues with customer service, particularly regarding handling of service dogs and complaints about room conditions.
Room Comfort
Guests generally found the rooms comfortable and spacious, although some noted issues with firmness of beds and heating.
- AVAidas V.Feb 9, 20265.0This is a great property ! Staff is great, rooms are clean, plenty of parking, breakfast is very good too. This was a pleasant return since we have stayed here in 2019. Keep up the great job , tram !
- JAJohn AJan 31, 20265.0Place was very clean, staff super friendly, towels were legit (big, fluffy, heavy and comfy). Breakfast had a great choice of items and beverages. The pancake belt type machine didn’t make great pancakes but overall the breakfast was great. Freeway close and I didn’t see any riff-raff hanging around.
- DDDaniel DurstonJan 15, 20265.0Incredible experience all around. Great customer service, clean room, great location. The only complaint I can see someone else saying would be the bed is too firm (at least the one I was in) but I prefer firm and slept great! I was only there one night and it was exactly what I had hoped for and more and a great price. Will be back!
- HWHarold WilsonJan 9, 20261.0No hot water told the front desk at checkout there was no manager available was told the manager would contact me. The manager never called back. Terrible customer service.
- RBrahrahhh babyDec 29, 20251.0Nate was extremely rude on many different occasions. He made my trip worse than it already was. Lol. Everybody else was very respectful. Room was nice. Shower never got hot at all but I didn’t stay long enough to care. Would not book again based off Nate’s attitude to be honest.
Frequently Asked Questions About Best Western Pine Tree Motel
Where is the Best Western Pine Tree Motel located?
The Best Western Pine Tree Motel is located at 12018 Central Ave, Chino, CA 91710, US.
What amenities does the Best Western Pine Tree Motel offer to guests?
The motel offers free Wi-Fi internet access for guests in their rooms and business center.
What are the operating hours of the Best Western Pine Tree Motel?
The motel is open 24 hours a day, every day of the week.
Is there any special offer available at the Best Western Pine Tree Motel?
Yes, stay 2 nights and receive a $50 Best Western Gift Card.
How can I contact the Best Western Pine Tree Motel by phone?
You can call the motel at +1 909-628-6021.
Does the Best Western Pine Tree Motel have a social media presence?
Yes, you can find them on Facebook at https://www.facebook.com/393795440664958 and on Twitter @bestwestern.
Where can I book a room at the Best Western Pine Tree Motel online?
You can book rooms through their website at https://www.bestwestern.com/en_US/book/hotel-rooms.05338.html?iata=00171890&ssob=BLBWI0003G&cid=BLBWI0003G:yext:website:05338.
What type of establishment is the Best Western Pine Tree Motel?
It is a hotel and motel that belongs to the Best Western brand.
What outdoor and sporting goods store is located near the Best Western Pine Tree Motel?
Big 5 Sporting Goods, a store offering outdoor gear and sporting goods, is located nearby.
Are there any Chinese or Asian food options near the Best Western Pine Tree Motel?
Yes, Magic Wok, a Chinese and Asian fast-food restaurant, is located nearby for convenient dining.
How can Big 5 Sporting Goods be useful to guests at the Best Western Pine Tree Motel?
Guests can visit Big 5 Sporting Goods to purchase outdoor and sporting goods or footwear for their travel and recreational needs.
Brand Certified Facts from Best Western Pine Tree Motel
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