Business Details
About
HotelHampton Inn
Daily Mandatory Charge includes: California Tourism Assessment
The Hampton Inn & Suites Chino Hills hotel is located at Interstate 71 and Chino Avenue in the heart of the Inland Empire and is the perfect destination in Southern California. Just south of Interstates 60 and 10 in one of the fastest growing regions in the nation, our hotel is central to San Bernardino, Los Angeles, Riverside and Orange Counties.
In Chino Hills, the hotel is within walking distance to restaurants, shopping and entertainment. Local attractions include Big League Dreams, California Speedway, Pomona Raceway, Raging Waters, Ontario Convention Center, Pomona Fairplex, and Los Serranos Country Club. Disneyland Resort and Knott's Berry Farm are just thirty miles away. Nearby colleges include Cal Poly Pomona, Mt. San Antonio and Cal State Fullerton.
We love having you here at the Hampton Inn & Suites Chino Hills hotel in California!
Location
Hampton Inn & Suites Chino Hills
3150 Chino Avenue, Chino Hills, CA
91709, United States
Hours
Reviews
4.2
558 reviews
5 stars
316
4 stars
137
3 stars
52
2 stars
15
1 star
38
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests praised the cleanliness of the rooms and common areas, although some reported issues with pests and dirty bathrooms.
Staff Attitude
Feedback on staff was mixed; while some guests highlighted friendly and helpful service, others reported rude and unprofessional behavior from front desk staff.
Noise Issues
Several reviews mentioned noise disturbances from nearby highways and other guests, impacting the overall comfort of the stay.
Breakfast Quality
The complimentary breakfast received positive remarks for variety and quality, although some guests noted limitations on weekends.
Service Consistency
There were complaints about inconsistent service, particularly regarding room cleaning and responsiveness to guest requests.
- SEShawn Ells2 days ago5.0Staff is outstanding
- AHAlbert & cynthia HernándezJan 5, 20265.0Kids loved the breakfast and the rooms r very clean
- JTJenny TJan 1, 20265.0We have stayed here for a week from Christmas Eve to New Year Eve for family trip, everything is good, room is spacious, and clean.
- SHSimplicity HousesitterSep 20, 20251.0Cockroaches the size of 2 thumbs right next to the jacuzzi. Lots of them. They run all over that enclosure next to it and jump in the pool and come to the edge of the hot tub. Filthy! Staff and maintenance don't want to do anything about it. It's such an easy fix, but they are against tending to the matter. Other guests have also had encounters with roaches inside the building. They can't say they ain't there, either. It's a problem. And I won't be coming back to a roach den again. Had a complaint, was a bit vocal about it, but the front desk girl took it out on us passive-aggressive style by booking dog guests above us and beside us when they weren't supposed to be on that floor according to other staff, and kept giving us dirty looks when we passed by. Sorry to complain (not sorry) about how you SUCK!!
- ACAbigail Yoshin Salgado CuencaSep 2, 20251.0The front desk treatment towards the guests was very rude and it was not very helpful. We had a very negative experience in this hotel. The staff was derogatory and even threatened my husband with reporting our account, falsely claiming that he had not checked in, when in reality he had and I was present at the hotel. In addition, we had to change rooms because the air conditioning stopped working and we did not receive proper help. We expect an explanation and guarantees that these situations will not be repeated.
Frequently Asked Questions About Hampton Inn & Suites Chino Hills
What types of rooms and accommodations does Hampton Inn & Suites Chino Hills offer?
The hotel offers 104 rooms with free Wi-Fi, digital guest room keys, and is pet-friendly allowing cats and dogs.
Is breakfast included at Hampton Inn & Suites Chino Hills?
Yes, free buffet breakfast is available for guests.
Does Hampton Inn & Suites Chino Hills provide parking?
Yes, free self-parking is available for guests.
Are there fitness facilities available at the hotel?
Yes, there is a free fitness center with equipment including elliptical machines and treadmills.
Is the hotel accessible for guests with mobility challenges?
Yes, the hotel features accessibility details such as accessible parking and an accessible elevator.
Are pets allowed at Hampton Inn & Suites Chino Hills?
Yes, the hotel welcomes pets including cats and dogs.
What are the check-in and check-out times at Hampton Inn & Suites Chino Hills?
Check-in is from 3:00 PM and check-out is until 12:00 PM.
What dining options are near Hampton Inn & Suites Chino Hills?
Nearby dining options include Taco Bell for fast food, Kiku Sushi Restaurant for Japanese cuisine, Buffalo Wild Wings for American wings and bar fare, and Subway for sandwiches.
Are there entertainment venues close to the hotel?
Yes, guests can visit entertainment spots nearby such as Harkins Theatres Chino Hills and Hawkens Movie Theater for watching movies and arts events.
How can guests use nearby convenience stores and transportation to support their stay?
Guests can conveniently shop for essentials at the Circle K convenience store and fuel their vehicles at nearby gas stations like 76. These locations make it easy to pick up items or gas while visiting the hotel.