Business Details
About
Hotel
Daily Mandatory Charge includes: California Assessment & Butte County Tourism Business Improvement District Assessment.
We are located off Golden State Highway less than a mile from the North Valley Plaza shopping center. California State University Chico is about two miles away. Visit Bidwell Park, the largest municipal park in the US, for public hiking and biking trails as well as a golf course. We are a LEED certified hotel and have 10 Tesla universal electric car charging stations compatible with tesla vehicles and any other electric model.
Location
Hours
Reviews
3.9
577 reviews
5 stars
296
4 stars
100
3 stars
68
2 stars
44
1 star
69
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many reviews praised the staff for their friendliness and exceptional service, particularly highlighting individuals like Paige, Tess, and Gregory.
Cleanliness
Overall, guests found the hotel clean, but there were multiple complaints about specific issues like dirty bathrooms and unclean pool areas.
Room Quality
While some guests appreciated the comfort and cleanliness of the rooms, others noted issues such as dated decor, noise, and maintenance problems like leaking showers.
Dining Experience
The breakfast and restaurant received mixed reviews, with many guests finding the food overpriced and lacking quality, while others enjoyed the bar and its offerings.
Amenities
Guests appreciated the hotel’s amenities like the pool and gym, but there were complaints about the lack of microwaves in rooms and issues with the pool area.
- MBMathew Betton4 days ago5.0Great hotel and staff is always helpful
- TCTraci ChampionNov 11, 20255.0We always love staying here. The service is amazing, the rooms are generally almost always clean and the location is central if you're in that area to almost everything you could need.
- CGCurious GeorgeNov 3, 20252.0Pricey-$125
- MRMichael RoesnerOct 29, 20255.0Easy to find off the freeway. Staff was easily available and ready to help. Big parking lot with lots of places to park. Will stay again when I'm back into town. Also easy to find food around the area.
- THTroy Van HoutenOct 9, 20255.0Staff was ready to get me all checked in as soon as I walked in - handing me a hot cookie was a nice touch! Keep that going on! Room was clean and tight ! The stairwell carpet was gross BTW, not sure it's ever been cleaned. The whole dinning room, and diner options was confusing. No menus in the room and looking online it kept going to the breakfast selections. I went down to look and there was plenty of hoopla at the bar, so I abandoned the idea of having dinner in-house and went to the restaurant next door. Nice hotel, so no worries! *PSA* for other guests staying at hotels, how about holding the door a bit when closing, as to not allow it to slam shut late at night or early in the morning ;(
Frequently Asked Questions About DoubleTree by Hilton Chico
What are the check-in and check-out times at DoubleTree by Hilton Chico?
Check-in time is at 4:00 PM, and check-out time is at 11:00 AM.
Does DoubleTree by Hilton Chico allow pets?
Yes, both cats and dogs are welcome at the hotel.
Is there free parking available at the hotel?
Yes, free self-parking is available for guests.
What accessibility features does DoubleTree by Hilton Chico offer?
The hotel provides accessible parking, elevators, and an accessible pool, ensuring mobility accessibility.
Are there dining options available on-site?
Yes, the hotel has one restaurant, offers breakfast, room service, and has a bar available.
What sustainability certifications and programs does the hotel have?
The hotel is LEED certified and holds ISO14001, ISO50001, and HILTON_LIGHTSTAY certifications, with programs for energy conservation, responsible purchasing, and food waste reduction.
Does DoubleTree by Hilton Chico offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas, including a public internet terminal.
What nearby shopping options are available for guests?
Guests can visit the North Valley Plaza shopping center located less than a mile away for various shopping needs.
What nearby attractions can guests visit for outdoor activities?
Bidwell Park, the largest municipal park in the US, offers hiking and biking trails as well as a golf course and is located nearby for guests to enjoy.
How can nearby media and entertainment venues be useful for guests at DoubleTree by Hilton Chico?
Nearby radio stations and media outlets like Power 102.1 Chico and Thunder 100.7 provide entertainment options and local event information for guests during their stay.