Staff Service
Many reviews highlighted exceptional service from staff members, particularly at the front desk and bar, with specific mentions of individuals like Brian, Tess, and Victor.
Room Quality
Feedback on room quality was mixed; while some found them clean and comfortable, others reported issues like small size, poor bathroom design, and cleanliness concerns.
Dining Experience
The restaurant and breakfast options received criticism for being overpriced and lacking quality, with many guests expressing disappointment over the breakfast buffet.
Amenities
Guests appreciated the gym and pool facilities, but some noted maintenance issues and the lack of complimentary breakfast options.
Overall Value
Several customers felt the hotel was overpriced compared to competitors, especially given the additional charges for amenities like breakfast.