Business Details
About
Hotel
At the SureStay by Best Western Castro Valley in Castro Valley, CA, you’re sure to find rewarding value and quality. Everything you need, nothing you don’t want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.
Location
SureStay by Best Western Castro Valley
3954 E Castro Valley Blvd, Castro Valley, CA
94552-4811, United States
Hours
Reviews
3.8
307 reviews
5 stars
118
4 stars
88
3 stars
56
2 stars
13
1 star
32
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers noted that the rooms were clean and well-maintained, although some reported issues with dirt and outdated conditions.
Staff Service
The staff received mixed reviews; while some praised their friendliness and helpfulness, others reported rude behavior and unprofessionalism.
Value for Money
Guests generally found the hotel to be a good value for the price, especially for budget travelers.
Location
The hotel is conveniently located near shopping and dining options, which was appreciated by many guests.
Amenities
Complimentary breakfast and water were mentioned positively, but some guests found the breakfast options lacking.
- MMMNov 11, 20255.0only complaint is carpet floors. mine were clean but you just never know. additionally, the sink only had cold water but the shower was warm no problem. now for good: 1) the rooms are huge with a separate bathroom w/ closing bathroom door (a big plus for me) 2) the staff was very nice. i accident made coffee for a whole liter so it spilled over my cup without me knowing. yet the man at the front desk was understanding and we even chatted about baseball. super nice guy on the older side but youthful spirit 3) towels were very plush and clean. bedding too. no stains but i just am not a fan of the older style bedding look wise 4) free breakfast and coffee. my type of place 5) easy parking and area is relatively safe overall would book here again anytime i’m near CV
- ANAbi Hwang NableOct 30, 20254.0Booked a one night stay while working in a different city & was very pleased with my stay. When you check in at the front desk, the staff will greet you promptly and the check in process takes less than 5 minutes as long as you’ve made a reservation. They did inform me that they were worried I was coming for a walk in, but were relieved when I said I had a reservation. This location seems to be fairly popular and doesn’t have a ton of last minute vacancies! Best to plan ahead. The lobby is small, but they offer water bottles all day and a continental breakfast in the mornings. They have toast, pastries, coffee, juice, yogurt (which just so happened to be protein yogurt at that time!), and oatmeal. My single bed room was HUGE! Lots of floor space, decently sized restroom. The only thing that was strange to me was that the sink was not in the bathroom, it was closer to the entryway. Also, parking is super easy and there’s a ton of it! The room was kept fairly clean. I was very happy to see that there was no grime/buildup in the bathtub specifically. I’d happily stay here again whenever I find myself in Hayward/CV!
- JSJuan Jose Rodas SandovalOct 18, 20254.0Está bien lugar agradable y limpio
- LPlucia perezSep 21, 20255.0Es un lugar limpio y silencioso para descansar agusto el servicio en el cuarto todo muy bien .
- LLLawrence LiveraAug 13, 20255.0I've stayed at a few hotel throughout the Bay area and this for the price is great.
Frequently Asked Questions About SureStay by Best Western Castro Valley
Does SureStay by Best Western Castro Valley offer free breakfast?
Yes, free breakfast is available at SureStay by Best Western Castro Valley.
Is SureStay by Best Western Castro Valley a smoke-free property?
Yes, the property is smoke-free.
Is there free Wi-Fi available at SureStay by Best Western Castro Valley?
Yes, free Wi-Fi is available for guests.
What are the check-in hours at SureStay by Best Western Castro Valley?
The hotel is open 24 hours every day, allowing flexible check-in times.
Where is SureStay by Best Western Castro Valley located?
The hotel is located at 3954 E Castro Valley Blvd, Castro Valley, CA 94552-4811, USA.
Are there any special promotions currently available at SureStay by Best Western Castro Valley?
Yes, guests who stay 2 nights can get a $50 Best Western Gift Card.
What options for nearby hotels are available around SureStay by Best Western Castro Valley?
Nearby hotels include Castro Valley Inn, Econo Lodge, and other SureStay by Best Western properties, offering more accommodation choices for visitors.
What nearby dining options are close to SureStay by Best Western Castro Valley?
Yogurt Deluxe, a frozen yogurt and ice cream shop, is nearby and a great option for a casual treat.
Are there local services for travelers near SureStay by Best Western Castro Valley?
Yes, there are services such as Margaret Owen - Cruise Pro for travel needs and Patelco Credit Union for financial services nearby.
What recreational activities can I find near SureStay by Best Western Castro Valley?
Castro Valley Soccer Club offers sports and recreational activities close to the hotel.