Business Details
About
Hotel
Located in Carmel-by-the-Sea,CA, the Best Western Carmel's Town House Lodge is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Carmel's Town House Lodge
5TH & SAN CARLOS STREET, Carmel-by-the-Sea, CA
94539, United States
Hours
Reviews
3.9
285 reviews
5 stars
117
4 stars
77
3 stars
54
2 stars
15
1 star
22
What are people saying?
AI-generated from recent customer reviews
Location
The hotel is praised for its excellent central location, making it easy to walk to shops, restaurants, and the beach.
Cleanliness
While many guests found the rooms clean and well-maintained, there were several complaints about dirty floors and unclean bathrooms.
Staff Service
The staff received mixed reviews; some guests highlighted friendly and helpful service, while others reported rude and unprofessional behavior.
Amenities
Guests appreciated the complimentary breakfast and parking, but some noted issues with the breakfast area being too small and the lack of microwaves in rooms.
Value
Overall, guests felt the hotel offered good value for its location, though some mentioned it was overpriced for the quality experienced.
- ASAnnie ShaoNov 18, 20255.0I want to highlight how accommodating the management is. Our trip was scheduled 2 days after the news that flights may be cancelled due to the 2025 government shutdown. We were concerned we would not be able to cancel our hotel in time for the normal 48-hour cancellation period if something were to happen with our flight. However, management extended this period 2 additional days, plenty of time for us to cancel our reservation in case our flight was cancelled or delayed. Everything went fine with our flight in the end, but we greatly appreciated how understanding and flexible they were!
- RCRuni ChakrabortyNov 15, 20252.0Overall, it's very affordable and in an amazing and safe location. You can walk to all the shops and it's a 20 minute walk to the beach. Downside is that the rooms are very small, water pressure was poor, but worst of all the housekeeping took cash that we had out. Of course it was our fault for leaving our cash out, but it's certainly not safe there. We told the front desk and they didn't even believe us or do anything about it. Just be careful. It's very much just a regular motel. I wouldn't call this place a "hotel" or like any other best westerns.
- AAandreaNov 2, 20254.0The room had all that I needed, and was very clean. The closet is huge! The location was absolutely central. My only complaint was trash trucks early in the morning! The Managers are wonderful. Kind, helpful and a pleasure to know. Recommended!!
- CMCarl MestaOct 28, 20255.0Great location as if Carmel By The Sea has a bad location:-) Best Western was clean, small, great staff and right in the middle of everything Carmel has to offer.
- MDMarcelo DiasOct 8, 20254.0A simple but very functional hotel, with a great location, excellent comfort, good food and great service. The pressure of the water in the shower and in the water tap could be better. I recommend!!
Frequently Asked Questions About Best Western Carmel's Town House Lodge
What is the address of Best Western Carmel's Town House Lodge?
The Best Western Carmel's Town House Lodge is located at 5TH & SAN CARLOS STREET, Carmel-by-the-Sea, CA 94539, US.
Does Best Western Carmel's Town House Lodge offer free Wi-Fi?
Yes, free Wi-Fi is available for all guests at Best Western Carmel's Town House Lodge.
What are the operating hours of Best Western Carmel's Town House Lodge?
The hotel operates 24 hours a day, 7 days a week.
What kind of hospitality service can I expect at Best Western Carmel's Town House Lodge?
You can expect superior customer service focused on cleanliness, value, and ensuring a restful and productive stay.
Is there an online booking option for Best Western Carmel's Town House Lodge?
Yes, rooms can be booked online through the official Best Western website provided in the hotel's profile.
Are there any special offers available at Best Western Carmel's Town House Lodge?
Yes, there is a special offer: stay 2 nights and get a $50 Best Western Gift Card.
How can I contact Best Western Carmel's Town House Lodge by phone or fax?
You can call the main phone number +1 831-624-1261 or send a fax to +1 831-625-6783.
What nearby accommodations are available close to Best Western Carmel's Town House Lodge?
Nearby accommodations include Candle Light Inn, a local bed and breakfast.
Are there any nearby dining options near Best Western Carmel's Town House Lodge?
Yes, Chez Noir is a nearby seafood restaurant and a great dining option for guests.
How can nearby places like Candle Light Inn or Chez Noir enhance my stay at Best Western Carmel's Town House Lodge?
You can explore local dining at Chez Noir for seafood specialties or consider alternative lodging experiences at Candle Light Inn, both conveniently close to the hotel.