Business Details
About
HotelBest Western
Located in Carmel-by-the-Sea,CA, the Best Western Carmel's Town House Lodge is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Carmel's Town House Lodge
5TH & SAN CARLOS STREET, Carmel-by-the-Sea, CA
94539, United States
Hours
Reviews
3.9
286 reviews
5 stars
119
4 stars
76
3 stars
54
2 stars
15
1 star
22
What are people saying?
AI-generated from recent customer reviews
Management
Many customers praised the friendly and accommodating management, highlighting their helpfulness and hospitality.
Location
The hotel is frequently noted for its excellent location, being within walking distance to shops, restaurants, and the beach.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty rooms and inadequate housekeeping.
Room Quality
Guests reported mixed experiences with room quality, noting issues like small size, poor water pressure, and uncomfortable beds.
Breakfast Experience
The breakfast area was criticized for being too small, and some guests found the grab-and-go options lacking.
- CCCassandraJan 2, 20265.0nice
- SCstefano casaliDec 31, 20255.0Abbiamo soggiornato a Carmel durante un viaggio da San Francisco a Los Angeles. La scelta è stata casuale ma abbiamo trovato una gradita sorpresa, due gentilissime e simpatiche persone, i gestori, che con entusiasmo ci hanno fatto sentire subito i benvenuti. Basterebbero solo loro per dare 5 stelle! Torneremo sicuramente in occasione di un nostro prossimo viaggio. Grazie!
- ASAnnie ShaoNov 18, 20255.0I want to highlight how accommodating the management is. Our trip was scheduled 2 days after the news that flights may be cancelled due to the 2025 government shutdown. We were concerned we would not be able to cancel our hotel in time for the normal 48-hour cancellation period if something were to happen with our flight. However, management extended this period 2 additional days, plenty of time for us to cancel our reservation in case our flight was cancelled or delayed. Everything went fine with our flight in the end, but we greatly appreciated how understanding and flexible they were!
- RCRuni ChakrabortyNov 15, 20252.0Overall, it's very affordable and in an amazing and safe location. You can walk to all the shops and it's a 20 minute walk to the beach. Downside is that the rooms are very small, water pressure was poor, but worst of all the housekeeping took cash that we had out. Of course it was our fault for leaving our cash out, but it's certainly not safe there. We told the front desk and they didn't even believe us or do anything about it. Just be careful. It's very much just a regular motel. I wouldn't call this place a "hotel" or like any other best westerns.
- AAandreaNov 2, 20254.0The room had all that I needed, and was very clean. The closet is huge! The location was absolutely central. My only complaint was trash trucks early in the morning! The Managers are wonderful. Kind, helpful and a pleasure to know. Recommended!!
Frequently Asked Questions About Best Western Carmel's Town House Lodge
What is the address of Best Western Carmel's Town House Lodge?
The Best Western Carmel's Town House Lodge is located at 5TH & SAN CARLOS STREET, Carmel-by-the-Sea, CA 94539, US.
Does Best Western Carmel's Town House Lodge offer free Wi-Fi?
Yes, free Wi-Fi is available for all guests at Best Western Carmel's Town House Lodge.
What are the operating hours of Best Western Carmel's Town House Lodge?
The hotel operates 24 hours a day, 7 days a week.
What kind of hospitality service can I expect at Best Western Carmel's Town House Lodge?
You can expect superior customer service focused on cleanliness, value, and ensuring a restful and productive stay.
Is there an online booking option for Best Western Carmel's Town House Lodge?
Yes, rooms can be booked online through the official Best Western website provided in the hotel's profile.
Are there any special offers available at Best Western Carmel's Town House Lodge?
Yes, there is a special offer: stay 2 nights and get a $50 Best Western Gift Card.
How can I contact Best Western Carmel's Town House Lodge by phone or fax?
You can call the main phone number +1 831-624-1261 or send a fax to +1 831-625-6783.
What nearby accommodations are available close to Best Western Carmel's Town House Lodge?
Nearby accommodations include Candle Light Inn, a local bed and breakfast.
Are there any nearby dining options near Best Western Carmel's Town House Lodge?
Yes, Chez Noir is a nearby seafood restaurant and a great dining option for guests.
How can nearby places like Candle Light Inn or Chez Noir enhance my stay at Best Western Carmel's Town House Lodge?
You can explore local dining at Chez Noir for seafood specialties or consider alternative lodging experiences at Candle Light Inn, both conveniently close to the hotel.