Many guests praised the staff for their exceptional service, highlighting their friendliness, attentiveness, and willingness to go above and beyond.
Room Quality
Feedback on room quality was mixed; while some guests enjoyed spacious and well-appointed accommodations, others reported issues with cleanliness and outdated furnishings.
Dining Experience
Dining experiences varied, with some guests enjoying excellent food and service, while others encountered slow service and disappointing meal quality.
Timeshare Issues
Several reviews expressed frustration with the timeshare reservation process, citing difficulties in securing desired accommodations and a lack of support from management.
Property Amenities
The resort's amenities, including pools and recreational activities, received positive remarks, although some guests noted cleanliness issues in certain areas.
BG
Brenna Gilbert
Dec 10, 2025
5.0
My dad suffered a stroke in the lobby while staying here, which was obviously an incredibly scary and stressful experience for our family. Since I live out of town, I needed to check on things remotely before I could fly down, especially to confirm that his wallet hadn’t been left behind in the chaos. We were connected with Michael, and I cannot overstate how much he turned an otherwise traumatic situation into something manageable.
Michael was communicative, empathetic, and genuinely helpful every step of the way. In a moment that could have felt overwhelming, he provided calm, clarity, and support. Thank you, Michael, for everything you did for us. If you’re Michael’s manager, please give this exceptional man a raise, he more than deserves it.
JC
jason Cornelison
Dec 8, 2025
5.0
Great property
CW
Carl Wong
Dec 4, 2025
5.0
Home away from home...
We enjoy the resort with everything it has to offer as well as the familiarity, the ambiance. It was much better when the Park Hyatt hotel was a Four Season and we could enjoy the tennis court, the pool, the golf course, restaurants and other amenities.
The villas were recently refurbished and we loved it. The staff is as friendly and helpful as usual. Thanks to Alex, Avery, Sean, Martina and everyone else. The Lucid experience and the e-bike just put everything over the top. It's close to the flower field, the state beach, the outlet, or venture further to La Jolla and San Diego attractions. Walking around the Batiquitos Lagoon is so relaxing. This resort is magical especially during the Christmas season.
BH
Becky Hsiao
Nov 17, 2025
2.0
First time at this property. At check in, requested a quiet room and specifically without street noise, as we are going to be here for 2 weeks while having a medical procedure. Was told that would not be a problem, but ended up in a room facing Aviara Parkway which is very loud. All parts of the unit, including the bedrooms faces this main road.
Beware that almost all the buildings in the Summit Village face Aviara Parkway and all units in Buildings 17-24 would have to deal with the sound of cars whizzing by loudly during your stay. Summit Village seems to be where the majority of the units are located as the other two villages which seem like they would be much quieter have very few buildings.
I even had earplugs in last night (which of course they did not offer) and I could still hear the street noise. It's too bad because it's a nice property. But it's just not relaxing at all with the constant street noise. Nothing about the service jumps out as being extraordinary