Best Western Plus Beach View Lodge Carlsbad

Reviews

• BP

  bigesh pant

  Apr 18, 2026
  1.0
  We were given a room that had roaches. Then we were given another room that had roaches again, I took pictures and reported both to the person at the desk and the person said there’s nothing he could do about it. So we left and stayed at the Marriott close by and came the next morning for a refund. The lady refused the refund saying I was there to just scam. I was like lady I asked the guy last night to go together to the room to check the roach situation and am asking you now to go with us to check the roach in the room, and this unsurprisingly was not in their protocol? She said I was trying to scam them and refused to see my pictures or do a walk to the room and refused any refund. Highly unprofessional behavior towards guest and I am filing a complaint with the health department so they can’t do this to other guests
• PF

  Paul Franklin

  Apr 2, 2026
  3.0
  The property is a classic, retro-style hotel that has clearly undergone some recent remodeling. While the efforts to keep the space clean and well-maintained are evident, the "vintage" charm comes with several significant trade-offs regarding modern convenience and accessibility. ​The Room & Accessibility The interior is spotless, but the "retro" label is a double-edged sword. The most glaring issue is the lack of accessibility features; there are no grab bars or handles in the shower or bathroom, limited electric outlets, poor HVAC and ventilation, the bathroomwill be very wet. Furthermore, the building does not have an elevator. If you are assigned a room on an upper floor, be prepared to haul your luggage up the stairs yourself. ​Service & Amenities This is not a full-service establishment. There is no 24-hour front desk, they do not honor tax exempt gov reservations and they do not clean rooms at this hotel 🤔. We did not get to enjoy breakfast because it doesn't start until after 7, definitely not a place for a business traveler. ​Connectivity The Wi-Fi here is extremely slow and spotty. It struggled to handle basic browsing, let alone any professional tasks or streaming. ​Final Verdict If you strictly prioritize cleanliness and a nostalgic aesthetic over everything else, you might find this acceptable. However, for the modern traveler who expects basic accessibility, constant staff availability, and functional internet, this stay falls very short.
• AA

  Ashley

  Mar 30, 2026
  4.0
  This hotel is in a perfect location! Right across from a beautiful beach. The suite was newly remodeled and the bed was so comfortable. They do offer things to be used at the beach in the front office. There is parking for a fee. One downside, the bathroom definitely needs an exhaust. I was getting ready after showering and the water that was on the ceiling was dripping on me. There is a window at the top of the shower but that should not be a reason to not have an exhaust. I couldnt even reach that window if I tried, it was way too high.
• JO

  joann ousley

  Mar 17, 2026
  5.0
  This is our favorite place to stay. Beautiful views, excellent staff. You can sit on the balcony and watch the sunset. Did I mention that the beach is just across the street.
• TK

  Theo Kaufman

  Feb 22, 2026
  5.0
  Beautiful hotel along the Carlsbad Beach. Breakfast is simple and tasty and the pools are great for families to enjoy. My day was a little complicated because the heater wasn’t working and it made for a cold night, but the hotel worked hard to make it right. Jay, the front office manager and Alyson, set me up in another room to spend an additional night and I’m so glad that they did. Things don’t always go perfectly, but a business, such as this, is then given the opportunity to make a customers experience exceptional, which they certainly did. I hope to return again soon. So very relaxing.