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Hilton Garden Inn Burbank Los Angeles

4.3
(1544 reviews)

Business Details

401 S. San Fernando Blvd, Burbank, CA
91502, United States
(818) 509-7964
https://www.hilton.com/en/hotels/laxlbgi-hilton-garden-inn-burbank-los-angeles/

About

HotelHilton Garden Inn
Daily Mandatory Charge includes: Burbank Tourism Business Improvement District Assessment and California Tourism Assessment. Hilton Garden Inn Burbank Los Angeles is located conveniently off of US I-5 in historic downtown Burbank - "Media Capital of the World". Home to such names as Warner Brothers Entertainment, Disney, NBC and ABC Studios and Nickelodeon, Burbank remains the center of California's entertainment industry. Our modern, luxurious hotel offers all the comforts of home and excitement of Hollywood and is designed to meet the needs of the savvy business traveler as well as leisurely travelers in search of Southern California's electric nightlife, intriguing history or just a relaxing getaway. For your convenience, our hotel offers free access to a well-equipped fitness center, outdoor heated pool and spa, state-of-the-art business center and much, much more. Whatever the reason for your visit, our hotel is sure to provide a comfortable, productive and satisfying stay.

Location

Hilton Garden Inn Burbank Los Angeles
401 S. San Fernando Blvd, Burbank, CA
91502, United States

Hours

Reviews

4.3
1,544 reviews
5 stars
946
4 stars
345
3 stars
114
2 stars
59
1 star
80

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many guests praised the friendly and helpful staff, particularly highlighting individuals like Denise and Cynthia for their exceptional service.

Cleanliness

While some guests reported clean rooms, others noted issues with dirty linens and unclean surfaces, indicating inconsistency in housekeeping.

Location

The hotel is well-located near restaurants and attractions, making it convenient for guests visiting the area.

Customer Service Issues

Several reviews mentioned poor communication and unprofessional behavior from some staff members, leading to frustrating experiences for guests.

Parking and Fees

Guests expressed dissatisfaction with the high parking fees and the lack of complimentary breakfast, which they expected from a hotel of this caliber.
  • EC
    Eric Carney
    6 days ago
    5.0
    Room was clean and the hotel smelled like flowers. I really enjoyed the scent. Staff was very accommodating to all my needs. The only complaint I had was there are no refrigerators in the rom and no microwave. The snacks available to purchase were priced real high and the croissants available for purchase had mold on them. A trip to Ralph's down the road for breakfast snacks was a must and buying a small disposable cooler solved the problem. I wouldn't mind purchasing these items from the hotel but you get very little for the money. Not enough sugar for the coffee in the rooms. You have to go down to the lobby to get more which is available after 6am. Breakfast buffet was good but pricey. The Kitchen serves about 5 different entrees on their menu. Blackened Salmon was EXCELLENT! You can just walk north on San Fernando blvd. and find all kinds of restaurants that serve excellent food for less. The convenience of the Kitchen was really nice. The doors on the north side of the building were out of order half of my stay. If you smoke you have to go out on the street to do it. They have a designated area if the doors work. 5 stars though..
  • AA
    Alex A
    Feb 21, 2026
    1.0
    We stay there for one night .we got there in the afternoon. Went to bed at night , next day morning we got up and we check out the hotel I realised The bedsheets were all dirty and they never changed it. Please see picture. I told the front desk they didn’t care.
  • JJ
    J
    Feb 21, 2026
    4.0
    Front desk staff is great, friendly, helpful! Rooms are fine. Location good if need to be close to Universal, etc. Could save on paid hotel parking and park on street (wish I knew). ***Only big downside is they pump awful and strong synthetic fragrance throughout hotel (not into rooms thankfully) and that stuff (chemical fragrances) is not just bad for sensitive people, but most people don't realize it's loaded with carcinogens and endocrine disruptors etc...and not regulated bc of loopholes in laws. Hotels should never pump chemical fragrance throughout HVAC, it's even worse than exposure to cigarette smoke...if only they did the research. Chemical trespass and especially not good for employee's health. Other than that, which I hope Hilton stops doing, good hotel.
  • KP
    Kevin Persing
    Feb 19, 2026
    5.0
    At check-in, I watched as Denise R talked to and met the needs of each of the three people that she met at the counter with a huge smile. She was very competent and quite quick ( I’m in 4th). Very professional and thoughtful, she knows her job and does it very well…. She is a keeper…. Due for a promotion…. ;)
  • SE
    Scott Edwards
    Feb 16, 2026
    5.0
    Nice, clean hotel with good food and friendly staff. Very good location, walkable to nearby downtown restaurants.

Frequently Asked Questions About Hilton Garden Inn Burbank Los Angeles

What are the check-in and check-out times at Hilton Garden Inn Burbank Los Angeles?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Does Hilton Garden Inn Burbank Los Angeles offer free Wi-Fi to guests?

Yes, free Wi-Fi is available in public areas and there is a public internet terminal.

Brand Certified Facts from Hilton Garden Inn Burbank Los Angeles

This information is certified by Hilton Garden Inn Burbank Los Angeles and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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