SureStay by Best Western Buena Park Anaheim

Reviews

• GQ

  Gloria Quarterly

  Mar 29, 2026
  5.0
  Clean, close to Disney, staff was friendly and the bed was shockingly comfortable! Water takes a bit to get warm but once it’s warm there’s so issue!! Can’t wait to come back.
• PP

  Paola

  Mar 18, 2026
  4.0
  La persona del mostrador fue muy amable, lo malo solo hablan ingles y no todos los hablamos Lo malo es el desayuno muy básico y el internet no había señal en el 3er piso.. Solo pase con mi familia 2 noches, así que estuvo bien..
• AH

  Abbey Henson

  Mar 18, 2026
  1.0
  the room was unsafe and not as advertised. The floors were wet and sticky, the room smelled like urine, and there was no hot water. I notified the front desk immediately, but no resolution was offered and I was told I would still be charged. I left within 30 minutes, returned the keys, and did not stay. STAY AWAY this place is gross
• AM

  AshleyGabriel Sakay. M

  Mar 18, 2026
  5.0
  I had reviewed the place here on Google reviews and although there were many complaints. I took a chance based on some recent reviews and the responses from the actual staff to the bad reviews is what caught my attention. I could tell they were honest and accountable responses. When we arrived, it was a normal welcoming atmosphere. We have a very comfortable bed at home and even at a Marriott I get disappointed with the beds. This place I didnt even think of how comfortable it was until I left. We stayed in room 211. Anyway, we did experience parking the second night after a long day at Knotts, which was a mile away, but I was able to bring it to the attention of the office staff and I was helped right away with no complaints just a quick solution. No drama and I wasn’t treated like I was a Waste of their time. For the price and the age of the place the owners and staff do a great job! I would definitely stay here again.
• TL

  Tate Lamas

  Mar 15, 2026
  1.0
  What a strange experience we had here. No microwaves in the room only in the lobby. Staff was very friendly but this hotel is sorely lacking. The beds were awful and dipped in. The pillows were half the size of a regular sized pillow and very flat need to be replaced. Breakfast was sad but there was juice. No extra towels we had 4 people who needed to shower but only gave us 3 towels and said no extras. Room was clean no bugs. Someone also threw French fries all over our car.