Best Western Bishop Lodge

Reviews

• KL

  Kingston Lyman

  Feb 17, 2026
  5.0
  Biggest problem was slightly confusing tv and windows on rooms that don’t really need a window
• AL

  Arwin Levinson

  Jan 7, 2026
  2.0
  Every time I stay here I say I never will again and then I forget and make the mistake of staying here again. There are bright lights outside and the curtains don’t close all the way so the light comes in all night. Air condition vibrates the whole room even in the winter when I don’t even have it on (maybe the neighbors do? 🤷‍♀️). Pillows are some of the most uncomfortable ever. Bathtub fills with water when taking a shower.
• JM

  Judith McCann

  Dec 31, 2025
  5.0
  As long-time Best Western Diamond Members, we stay at Best Western properties frequently and are very familiar with brand standards and expectations. Unfortunately, our repeated experiences with Ben at the front desk have been consistently disappointing and unprofessional. We have had three separate encounters with Ben over the course of several months, and each interaction followed the same pattern: no greeting upon entering the lobby, a dismissive attitude, lack of eye contact, and an overall tone that made us feel unwelcome. On our first visit, we requested a slightly early check-in, something we routinely pay for and have been accommodated with at many Best Western properties. Ben immediately said no, without explanation. After we calmly explained that we always pay for early check-in, he reluctantly provided a room, clearly displeased, handed us the keys, and returned to what he was doing without another word. The second visit was nearly identical—the same cold demeanor, the same resistance to early check-in despite payment, and the same lack of basic courtesy. Our third and most recent visit was especially frustrating. After returning from a long day, we politely asked for bottled water, which Diamond Members typically receive daily. Ben responded curtly that water is only provided at check-in and told us we could purchase bottles from the refrigerator instead. When we clarified and asked again politely, he flatly refused. The issue was not the water itself, but the tone, delivery, and unwillingness to provide even basic customer service. By contrast, other staff members at this property are outstanding. Amber, in particular, has checked us in multiple times and is consistently kind, welcoming, professional, and attentive—everything hospitality should be. The breakfast staff are also a pleasure and create a positive start to the day. Ben should not be placed in a guest-facing role. His demeanor and approach are not aligned with Best Western’s service standards, especially for loyal Diamond Members. I hope this review reaches management and is taken seriously. Sincerely, A Concerned Best Western Diamond Member
• A

  李博浩

  Dec 19, 2025
  5.0
  The staff on front desk is suuuuuper friendly. Thx a lot to that nice guy.
• JR

  Julie Reyes

  Dec 1, 2025
  3.0
  We stayed there one night ago on way home from trip to Death Valley. Location is good, within walking distance to restaurants and park. The place is not my cup of tea. It reminded me of a prison with the bars on all the hallways. The first thing that made me cringe was walking up the stairs to our room #212. The stairs were filthy looking, strips of nonslip adhesive peeling off and it was just grimy. At the top of the landing the barriers were just dirty and covered with grime. The AC unit was noisy and you can’t open your window due to people walking by. Room was clean, and had mini fridge, TV. Breakfast was same generic hotel food, we ate elsewhere. This hotel will not be my selection again when going to Bishop. Some really sketchy people staying there vaping pot in parking lot also.

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