Holiday Inn Express & Suites Berkeley by IHG

4.3
554 reviews
Berkeley Hotel Exterior

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Award-Winning Berkeley Hotel's Guests are Close to Bay AreaNext time you visit the Bay Area, come and see how the Holiday Inn Express® Hotel & Suites Berkeley is revolutionizing the modern travel experience. With ideal proximity to the University of California - Berkeley campus and the North Berkeley BART station, which offers rapid transit throughout the Bay, the hotel and staff are poised to offer a practical and comfortable stay in Berkeley.This hotel's location is near UC Berkeley, businesses and an array of major corporations, so business guests can be sure of a productive stay. Guests can get to businesses like Bayer Health Care Pharmaceuticals and Topology Corporation with ease, or board a BART train for the speedy trip to San Francisco's bustling financial district.The hotel's location in Berkeley, CA is also suited for vacationers. Patrons can sample the stunning variety of gourmet and ethnic cuisines around town, including the mouthwatering fare at Alice Waters' world-famous Chez Pannisse. They can tour UC Berkeley's campus, or take the BART into San Francisco to explore its endless attractions and fun.No matter the occasion, you can "Stay Smart" at this hotel's updated facility in Berkeley, CA. Here, guests surf the Web via free wired and Wi-Fi access, enjoy free, hot breakfasts each day at the Express Start Breakfast Bar, and use the 24-hour Fitness Center. Join us to see how we've turned a good hotel into a great one!

Location

Holiday Inn Express & Suites Berkeley by IHG
1175 University Avenue, Berkeley, CA
94702, United States

Hours

Reviews

4.3
554 reviews
5 stars
290
4 stars
172
3 stars
60
2 stars
13
1 star
19

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and accommodating staff, particularly highlighting individuals like Yana and Kirill for their exceptional service.

Cleanliness

Guests consistently noted that the rooms and common areas were clean and well-maintained.

Breakfast Quality

The complimentary breakfast received positive feedback for its variety and quality, although some guests mentioned occasional issues with temperature.

Room Issues

Several reviews pointed out problems with room conditions, including noise from adjacent rooms and issues with air conditioning.

Location Concerns

While the location was convenient for some, others expressed concerns about safety and noise in the surrounding area.
  • EC
    Ellen Collins
    Dec 29, 2025
    5.0
    Our second week-long stay here and it won't be our last. FREE parking (other places charge up to 60 bucks a night to park), FREE breakfast (eggs, yogurt, pastries, etc.), good location, large newly remodeled room with fridge, microwave, great water pressure in shower, daily housekeeping, fresh baked cookies each night, and a small fitness gym on property. Truly everything you need. Best part of the stay is the exceptional staff. From Luis the manager, to the friendly housekeeping staff and Yana at the front desk, we were treated like family each day. This place is not the fanciest choice in town, but if you want excellent hospitality and an unbeatable value, this is it.
  • LT
    Lisa Thomas
    Dec 25, 2025
    5.0
    The reception staff are so friendly and kind. Also the morning breakfast staff are extremely friendly and helpful.
  • ES
    Eldrie Simon
    Dec 16, 2025
    1.0
    Yana is bizare. "We can not please everyone, and I may say something you don't agree with: the customer is not always correct. said the bizare woman dressed like a maid positioned behind the check in counter on Dec 14th,2025. After I had spoken to her about the noise level from the employee only room next to mines. I heard the noise at about 530am.
  • NA
    Nabeel Atique
    Dec 10, 2025
    1.0
    I stayed at the Holiday Inn Express Berkeley on two different occasions and both times I was treated poorly by Yana at the front desk. The first time when I checked out, Yana wanted to charge me for leaving my car there for a few hours. I was told at checkin that I would be able to without charge for a few hours, and she said no. Her attitude was really unhelpful and rude and she said if you really need to leave it, then just pay. I had even mentioned my status as a Plantinum Elite member and she shrugged it off. I asked to speak to a manager , and she said that he wasn’t there. Eventually she spoke to a manager & after a very unpleasantly long wait, I could leave my car. She mentioned something about a Cal game and I’m not sure if she said that’s why they were charging. If that’s the case, Holiday Inn Express should be loyal to their IHG members and should not be trying to make an extra buck due to a game (not sure if they were renting the spots out as well! Her explanation was vague). Every IHG and Intercontinental I’ve stayed at lets you keep your car in courtesy parking, just like they hold your luggage after checkout, at least for a few hours, the same day. The second time I was there I was trying to check in and she was in the dining area. No one else was manning the front desk. She very loudly said “do you need something?” from across the hallway. Obviously I needed something! Otherwise why would I be standing there? She should have asked politely “how can I help you?”. She came over and very abruptly checked me in - no welcome back, no thanks for being an Elite platinum member , nothing. Later that evening, I asked her for some toiletries and thanked her by saying “Thank You” and her response was a curt “That’s Fine”. She could at a minimum said “you’re welcome”. I am aghast at the treatment I received and the general lack of courtesy, politeness and kindness. No customer, irrespective of IHG status should be treated this way. Do better Holiday Inn Express: train your employees.
  • PR
    Patrick Ruth
    Oct 14, 2025
    4.0
    Very clean. Very convenient. Not expensive. And friendly.

Frequently Asked Questions About Holiday Inn Express & Suites Berkeley by IHG

What time is check-in and check-out at Holiday Inn Express & Suites Berkeley?

Check-in time starts at 3:00 PM and check-out time is at 12:00 PM.

Is breakfast included and what kind is offered at the hotel?

A free buffet breakfast is available daily at the hotel.