Graduate by Hilton Berkeley

Reviews

• RG

  Rick G.

  5 days ago
  2.0
  We've stayed at this location of the Graduate chain several times, and had a good, if not perfect experience. As always, the staff are great. Hospitable, helpful, and empathetic. In previous stays, we had challenges with tiny , noisy rooms, but the convenience of the hotel and the kindness of the staff were strong positives. Last night, it was intolerable. We paid for a large king room on the top floor, and did not sleep. The connector door between our room and the one next door was paper thin, and we could hear every tiny noise, including the rustling of a paper, the flushing of toilets, and even their quiet whispering. On top of that there was a fan or compressor on the ceiling above our room (#607) that rattled and whined all night. When we called the front desk, the receptionist apologized, and said there was nothing they could do, because the hotel was full. To be fair, the manager did refund our money for the night, and was very sympathetic. But pretty much everything about the hotel is cheap and minimal, including the walls and infrastructure. The place feels neglected and just a little bit sad. Too bad, because the location is great and the staff are trying their very best.
• ER

  Ellen Rosenstrom

  Nov 13, 2025
  5.0
  We had a great stay at the Graduate Berkeley. The room was comfortable, the service was excellent, and the snacks in the room were a nice surprise. We also enjoyed our workout in the gym. They were able to get us in early, which made everything easier. Eric (the manager) and the front desk staff were fantastic — friendly, professional, and genuinely helpful. Overall, it was a wonderful experience, and we’d happily stay again.
• LL

  L Lemon

  Nov 11, 2025
  5.0
  We’ve had five stays in this hotel chain, and we love it. The decor is cool, and the bong lamps are a nice touch. The location is great, and there’s plenty of parking.
• PS

  Psychotic Socrates

  Oct 20, 2025
  3.0
  Unfortunate to give a 3/5 with such good service but there was ONE MAIN ISSUE. You could say it's dated but I like the ambiance, it's unique and with the service I received it felt cozy and warm. However in all my years of staying at hotels I have never heard so much noise than I have in this one. I couldn't sleep and I was on the 5th floor, I can't imagine how worse it is further down to the street. Firstly, it's like every single door has a mic next to it to amplify the bang it makes when it slams closed. It's also like they are designed to slam with most force and reverberate throughout the building as hard as possible There are noises I can't explain, like the loud clicks and dings that came from damn near every direction randomly all night, and some random beep-beep-beep alarm that came from down my floor's hallway for over 10 minutes at 5 am. This next one is likely construction, but it sounds like when a dumpster truck is lifting a commercial-sized dumpster to empty it and then drops it and it makes a loud bang/thud... every 10 minutes from the street outside.
• MC

  Madison Caufield

  Oct 20, 2025
  2.0
  I do not recommend this hotel. I usually like Hilton Graduate hotels, because of the cool college feel, but this one was lacking in a few areas. The management team elected to 'rent out' their parking lot for an event that was occurring two days later. Despite it not occurring within 24 hours, they stated that their parking lot was not available for us and anyone who parked there would be towed at their own expense. The hotel gave us no forewarning of this before arriving. The front desk staff offered two options: street parking (which is a very limited and risky option) or parking at the Telegraph Channing parking garage. Could go into detail on this, but all I will say is we learned the hard way that this garage is not accessible overnight and we unfortunately had an early flight the next morning. As a result, we could not get our car out of the garage until 7 AM the next day and had to book an entirely new flight. Front desk staff were unhelpful and frankly unconcerned with trying to help us with the situation. Not entirely their fault; my main frustration is with the management. While it was a cute hotel inside, be aware that there is limited parking and do not expect the hotel staff to do anything to help their customers out in difficult situations. P.S. re: street parking - this is not a safe area. When we were up at 5 AM walking back from the garage to the hotel (because we could not get into the garage to get our car), we walked past a group of local businesses that appeared to have been broken into overnight. Police were on the scene surveying the damage.

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