Four Seasons Resort Whistler

Reviews

• JC

  Juliet C

  today
  5.0
  We stayed at Four Seasons Whistler for the first time to celebrate our wedding anniversary, and we had a truly wonderful and memorable experience. All the staff were incredibly kind, welcoming, and attentive throughout our stay. Most importantly, as we were travelling with our senior dog, Eagle, finding a pet-friendly hotel was especially important to us. We were so impressed that every restaurant we visited went out of their way to accommodate us and make it possible for us to enjoy our meals together with Eagle. It meant so much to us to feel that our beloved senior dog was genuinely welcomed and included in our experience. The only small disappointment was that we had hoped to enjoy the pool area with Eagle in his stroller, but unfortunately, this was not permitted. We completely understand that there may be certain policies in place, but we would have loved to have the option to bring him along in his stroller, even if he remained inside it. As a family travelling with a senior dog, being able to share more of these experiences together would have made our stay even more special. Overall, we are truly grateful for the thoughtful service and warm hospitality of the entire team. Four Seasons Whistler made our first anniversary stay a very special one, and we created beautiful memories together as a family. We would love to return!
• AA

  Anna

  3 days ago
  5.0
  My March stay at Four Seasons Resort Whistler was disappointing, and I left feeling apprehensive about returning. What changed how I felt about returning for a service recovery stay were the thoughtful communications in the months before my October booking. Aleks, Mitchell, Concierge and other departments demonstrated continuity, attention to detail and a genuine willingness to understand my concerns. My preferences were communicated across departments, and the care began long before I arrived. I went from dreading the return to genuinely looking forward to it. Mitchell stayed late to welcome me personally, and Brooke made me feel welcome throughout. Aleks had arranged a quiet, forest facing suite. Although I booked a king bed, the team prepared both the sofa bed and a rollaway so all three of us had our own beds, even adding a mattress topper to the sofa bed. I particularly appreciated finding plus size bathrobes in both the suite and spa. Hotel bathrobes rarely fit me, so being able to use one comfortably made me feel considered and included. The welcome amenities included a charcuterie board, and on our second night we received a surprise chocolate treat and bottle of prosecco. These gestures complemented the thoughtfulness evident throughout our stay. Breakfast was another highlight. Aloana combined exceptional hospitality with genuine warmth and ensured that a table meeting our requirements would be held for us, regardless of how busy the restaurant became or when we arrived. Knowing our needs had been anticipated felt incredibly validating and kind. One of the most memorable experiences was a bespoke afternoon tea developed with Executive Chef Shiv Kappal. At $120 per person, it was much more than a standard menu: Shiv listened to my ideas and worked with me to create a personalised experience that catered to my 11 allergies and adapted the dishes and ingredients accordingly. Tuba arranged for us to enjoy it in Sidecut while the restaurant was closed, providing a quiet, private setting. The collaboration and care went far beyond simply serving afternoon tea. Sophie in housekeeping was lovely, and genuinely so were so many other staff members. Eric, Ryan, and Anthony from valet were incredible. There were minor operational oversights, including missing hand soap, food left in my car that was not brought up with my belongings, and EV charging that had been confirmed but was not completed. These did not overshadow the experience. I also appreciated being able to pack our belongings onto the room trolley and have a bellhop help us take everything out at departure. It made leaving considerably easier. Whistler has a special place in my heart. My family lived there for approximately a decade, and my aunt and uncle still have a home there. I could stay with family for free, yet I choose Four Seasons for the experience. I am also an Accor shareholder. Accor owns Fairmont, including Fairmont Chateau Whistler, yet I actively choose Four Seasons Whistler over Fairmont Whistler. I make that choice deliberately because of the experience and, above all, the people who make it what it is. I returned unsure whether the resort could restore my confidence. I left genuinely grateful that I had given it another chance and am excited to return again in the near future. And a special shout-out to both Peter and Sabine, as well as Beyhan. Thank you for making these new memories and corrective experiences possible. Thank you to the entire Four Seasons Whistler team for all of your hard work, dedication, and consideration. I sincerely appreciate all of your work and diligence.
• SR

  Speed Rabbit

  5 days ago
  4.0
  Only valet parking upon arrival. there’s a bus shuttle to Whistler village with a tracking app. Check in was flawless however keys were not programmed to get access to our floor so we had to stumbled out of elevator from within. Quite embarrassing and felt neglected. How could this little step be missed? Accidentally knocked off a jar from the stand and triggered the system to add the item to the bill. Fridge was full of merchandise and no room for personal stuff. Otherwise, room was comfy and our stay was great.
• JJ

  JB

  Sep 27, 2026
  4.0
  Stayed here for 2 nights. Overall it was a great stay, upon arrival we were greeted by very friendly valet staff (parking at this property is valet only). Our bags were loaded quickly and we had a seamless process checking in, the staff was very welcoming and sincere. The property has a nice cafe for snacks, pastries and coffee. There are two restaurants a steakhouse and another modern dining restaurant that serves breakfast, lunch and dinner. The location is perfect and just a 15 minute walk to Whistler village. The property offers a free ride service that drops and picks up to the village and surrounding areas. Everything was great, my only complaint is upon checkout the individual assisting us was extremely unwelcoming and rude, you’d expect better.
• CK

  Caglar KORKMAZ

  Sep 21, 2026
  5.0
  The hotel was absolutely wonderful. The service was exceptionally professional, attentive, and thoughtful. I originally booked for just one night, but I enjoyed my stay so much that I decided to extend it for another three nights. The staff were excellent, with just one unfortunate exception. On my first evening, around 7–8 PM, I went to the restaurant area and was greeted by a reservation host named Nolan. I simply wanted to have a quick look at the restaurant before deciding whether to dine there or make a reservation. He told me that he could not show me the restaurant at that time and that I would need to come back the following day at 5:30 PM. I explained that I only wanted to take a quick look, but he again said he was sorry and turned me away. I ended up going to the café outside instead. The following day, I mentioned this to the restaurant manager, who told me that there was absolutely no such restriction and that hotel guests were welcome to enter and look at the restaurant whenever they wished. I still don’t understand why we were turned away, and honestly, it was disappointing and made us feel unwelcome at that moment. I hope management addresses this with him, because it was completely inconsistent with the otherwise outstanding level of hospitality at the hotel. That being said, I don’t want one incident to overshadow what was otherwise an excellent stay. The front desk managers were absolutely fantastic. I believe their names were Beyhan, Naman and Ito — my apologies if I have misspelled any of their names. All three went above and beyond to make sure I didn’t experience even the slightest problem during my stay. A special thank you to Naman for his exceptional attention and assistance. The valet team was also professional, attentive, and very quick. Apart from that one small issue, everything was excellent. I came for one night and stayed for four — I think that says a lot about how much I enjoyed the hotel. I would absolutely stay here again.

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