SureStay Plus by Best Western Coquitlam

Reviews

• YA

  Yasmin Abidi

  May 9, 2026
  5.0
  Had a lovely stay. Staff were so accommodating and the room was great!
• CN

  Claire Nierva

  May 9, 2026
  1.0
  This is by far the worst Best Western hotel I’ve experienced. I tried calling more than 10 times in the afternoon, and no one answered—it went straight to voicemail. On the rare occasion someone did pick up, I was placed on hold briefly before the call was dropped. I booked a stay here for my friend, who was supposed to stay for five nights. However, she ended up canceling three nights due to the poor service. She requested assistance for a clogged toilet, but no one ever came. She also tried calling the front desk multiple times without getting any response. I work in the hotel industry myself, so I understand the importance of guest satisfaction. Unfortunately, this experience fell far below expectations. I would not recommend staying at this hotel.
• ST

  Sky Tri

  Apr 29, 2026
  5.0
  Randy the front desk girl was super. Gave me a good rate and room. I rate this place high based on value! (It is an older property, but our room was clean) Continental breakfast included. Good enough selection to satisfy.
• BT

  Bishnu H. Timilsina

  Apr 28, 2026
  1.0
  I am disappointed with my experience. The blanket provided was covered in hair and appeared to have been used previously without proper cleaning. This raised serious concerns about hygiene and overall service standards.
• SV

  Stanislav Vyshnevskyi

  Apr 26, 2026
  2.0
  That hotel is a total disaster: The building itself is really old and in rough shape. Everything is falling apart. Renovation is needed (or demolition). Building is bending, you literally can feel it with you feet. Paint is peeling off, cracks, ceiling in a buffer is falling. A/C-heter is so old and so noisy, you have to turn it off to have a sleep. I choose it because of Best Western loyalty program, but it's not even close to the standards. Very disappointed. Doesn't worth the price, if you have a choice, pay a little bit more, but don't stay here.

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