Best Western Plus New Barstow Inn & Suites

Reviews

• AC

  Andres C

  Apr 21, 2026
  1.0
  I was disappointed with my recent stay. The bedding was subpar and did not feel up to the expected standard. More importantly, I felt singled out during breakfast. The attendant asked for my room number in an aggressive tone while allowing other guests to serve themselves without questioning. My father and I were the only people of color in the room and were in our work clothes, and the inconsistency in how we were treated versus other guests was uncomfortable and unprofessional.
• HK

  Hajnalka Keller

  Apr 21, 2026
  4.0
  Jobb volt, mint amit vártunk. Minden nagyon korrekt volt, a szobák, a személyzet és a reggeli is.
• AR

  Ariel Rhoades

  Apr 5, 2026
  5.0
  This place had excellent customer service (always had what I needed and got it to us promptly if not already provided) and was immaculately clean. They had super fun creative decorating for Easter (but apparently do for every holiday) and helped us deliver an Easter basket surprise from the front desk for our five year old. Breakfast was delicious and also had a wide variety of options; the make your own mini waffles were a fav but also the were keto/diabetic-friendly options too!
• PK

  Phil Kraxberger

  Mar 31, 2026
  5.0
  Ashley is amazing. I love the Best Western plus for my company. We are having up to 10 rooms a week and the service is absolutely out of this world.
• KB

  Kaitlyn Butler

  Mar 24, 2026
  1.0
  I wish I could leave 0 stores. I made my booking through Expedia and selected “pay at hotel”. I put a card on file and made my reservation. I show up this evening to check in and they inform me they cancelled my reservation because they tried to charge my card and it was declined. No one called me to tell me my reservation was cancelled after I spent the entire day traveling across country from Georgia. The card declined because it was locked, and had they called, it could’ve been remedied, but, instead, they canceled my reservation with no warning or no heads up. Extremely upset. I had made this reservation two weeks ago and to be told they cancelled it and were sold out was so disappointing. in town for a funeral