Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to Our Holiday Inn Express® Banning Hotel. Travelers looking for hotels near Palm Springs find their home away from home at our outstanding Banning hotel. Located in the heart of the San Bernardino Valley, our property provides a convenient location, superb service and great amenities for business and leisure guests alike. Guests looking for relaxing leisure opportunities can take joy in the fact that our Banning hotel is situated just minutes away from such great attractions as the Fox Centerplex, Oak Valley Golf, the Morongo Casino & Spa, and the San Bernardino National Forrest. We are just a few miles from movies, golfing, hiking, high stakes, and spa treatments. While staying with us in Banning hotel guests can enjoy a wide variety of corporate amenities including high-speed internet access and a Business Center with quality services like copying, printing, courier, fax, a personal computer, and shipping. In addition, our facility is located close to local businesses like Lowes Distribution Center, Arrowhead Bottle Water, and San Gorgonio Memorial Hospital. When you are making Banning travel plans make sure you "Stay Smart" at our Holiday Inn Express® Banning hotel which features everything from a complimentary breakfast and an outdoor heated pool to outstanding in-room amenities. We even have a well-equipped Fitness Center so you can keep up your workout routine while away from home. Make your reservations with us today.
Location
Holiday Inn Express & Suites Banning by IHG
3020 W. Ramsey St., Banning, CA
92220, United States
Hours
Reviews
3.9
737 reviews
5 stars
356
4 stars
166
3 stars
83
2 stars
51
1 star
81
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and helpful staff, particularly at the front desk, while others reported poor service and unprofessional behavior from management.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including unclean rooms, found items from previous guests, and inadequate housekeeping.
Room Quality
Guests expressed dissatisfaction with room conditions, mentioning outdated furnishings, noise issues, and maintenance problems like plumbing and heating.
Customer Service
Numerous complaints were made about the handling of reservations, billing issues, and lack of responsiveness from management, leading to frustration among guests.
Location and Amenities
The hotel is well-located near shopping outlets, but many amenities advertised, such as the hot tub, were found to be unavailable or misrepresented.
- NHNikki HsuJan 4, 20263.0Because I checked in late, I applied for the member late checkout. However, after 11 a.m., I was repeatedly disturbed by knocking on the door and phone calls, which woke me up and prevented me from getting proper rest. I was a bit disappointed.
- CMCecelia MackeyJan 1, 20261.0We are from another state and when we come to visit family this is hotel we stay at. We have enjoyed our stays in the past but this Christmas stay made us change our minds about staying here again. There is a large shopping outlet near by and we had a fun day of buying miscellaneous items. We returned to our room to drop them off to go out for the remainder of the day. When we returned, our bags with the items in them were gone, nothing else was touched. We went to the lobby to speak to the manager and were told to wait until the next morning as they would be in by 9 am. Well the next morning came. We waited. It was nine, ten, then eleven. The manager did not show up and our requests to be refunded were denied. Ultimately it was a he say she say. The guest’s word against the house cleaners word. We were told there was nothing more to be said. I am highly disappointed with how Holiday Inn decided to handle this situation.
- IVIvón Estefany Herrera ValenzuelaDec 29, 20255.0Lo elegimos porque quedaba cercas de cabazon
- DSDENNIS SMITHDec 27, 20255.0The front desk service in the morning and check out time is the best so helpfull and friendly 5 star service 5 star effort great staff have stayed here many times always a great experience
- ATAllison TesoDec 3, 20255.0I stayed at the Holiday Inn Express in Banning for a work trip and I'm very pleased with this hotel. It's very clean, it's quiet, the woman at the front desk was friendly and welcoming, there's great coffee and tea available 24 hours a day in the lobby. I accidentally forgot my room key and the nice lady at the front desk even remembered my room number 24 hours after I checked in. Very impressed with the whole stay. I hope all employees working at this location get a hefty raise when that time rolls around. I would definitely stay here again.
Frequently Asked Questions About Holiday Inn Express & Suites Banning by IHG
What time can I check in and check out at Holiday Inn Express & Suites Banning?
Check-in time starts at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free breakfast for guests?
Yes, a complimentary buffet breakfast is available for all guests.
Is there free Wi-Fi available at the Holiday Inn Express & Suites Banning?
Yes, free Wi-Fi is available in public areas throughout the hotel.
Are pets allowed at the hotel?
No, pets including cats and dogs are not allowed on the property.
Does the hotel provide parking facilities?
Yes, free parking is available for guests at the hotel.
What fitness amenities are offered at Holiday Inn Express & Suites Banning?
The hotel has a fitness center with elliptical machines and treadmills available for free use.
Is the hotel accessible for guests with mobility challenges?
Yes, the hotel is wheelchair accessible and offers accessible parking.
Are there nearby entertainment or recreational attractions near the hotel?
Yes, guests can visit the Fox Centerplex for movies, Oak Valley Golf for golfing, Morongo Casino & Spa for gaming and spa, and the San Bernardino National Forest for hiking, all located just minutes away.
What dining and shopping options are close to the hotel?
Nearby dining options include Manny's Flamin' Tacos and Gramma's Country Kitchen. For shopping, guests can visit Smart & Final supermarket and the ExtraMile convenience stores.
How can I reach the hotel if I am renting a car?
You can rent a vehicle nearby through Enterprise Rent-A-Car, conveniently located close to the hotel for easy access.