Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the Holiday Inn Express® & Suites Bakersfield Central – your ideal Bakersfield hotel for business, adventure, and relaxation. Conveniently located off Highway 99 and midway between Los Angeles and Fresno, our modern hotel offers quick access to downtown Bakersfield, CA, local attractions, and major employers.
Business travelers appreciate our proximity to Chevron, Halliburton, Frito-Lay, Dreyer’s Nestlé, Schlumberger, Aera Energy, and Baker Hughes. We’re just five miles from Meadows Field Airport (BFL), making travel easy for meetings and projects in Kern County.
Discover Bakersfield’s best attractions nearby — from concerts at the Mechanics Bank Arena and live music at Buck Owens’ Crystal Palace to family fun at the California Living Museum (CALM Zoo) and outdoor adventures along the Kern River Parkway Trail.
Enjoy a free Express Start™ Breakfast, outdoor pool, whirlpool, 24-hour Business and Fitness Centers, and free high-speed Wi-Fi in every room. Experience warm hospitality and great value at the Holiday Inn Express® Bakersfield Central – one of the top hotels in Bakersfield, California.
Location
Holiday Inn Express & Suites Bakersfield Central by IHG
3001 Buck Owens Boulevard, Bakersfield, CA
93308, United States
Hours
Reviews
4.2
703 reviews
5 stars
387
4 stars
184
3 stars
53
2 stars
29
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, particularly at the front desk, with reports of unhelpfulness and rudeness from staff.
Cleanliness Issues
Several guests reported cleanliness problems in their rooms, including hair, grime, and unclean bathrooms, although some noted that rooms were clean.
Room Quality
While many guests appreciated the spaciousness and comfort of the rooms, there were complaints about noise levels and maintenance issues.
Breakfast Experience
The complimentary breakfast received mixed reviews, with some guests enjoying the variety while others found it lacking.
Location Concerns
The hotel's location was frequently mentioned as being near busy roads, leading to noise complaints and safety concerns.
- MSMonique SimpsonNov 12, 20252.0The water pressure was bad. The guy that helped me 1st to check in was very helpful but after that customer service was bad. Could not provide a late check out keep saying to check back in an hour or a certain time. Even at check out trying to turn in the key everyone at the front desk was just looking and nobody even reached for the key. Paid over $300 for one night and drove from out of town to get bad customer service
- MHMarina HopperNov 11, 20255.0Visiting for friends 70th in town, called for vacancy and they were amazing over the pho e so chose to stay here.
- KHKellie HamiltonNov 6, 20251.0Absolutely ATROCIOUS custumer service, borderline (if not outright) scam artists. We arrived at our hotel around 3am due to traffic from a fatal car accident. I'll spare the details but we witnessed the victim on the interstate and were frankly traumatized. The front desk clerk told us we were marked as a no show and we would have to either pay a second time for the room or go somewhere else. We had been in the car for 8+ hours and again, had literally witnessed death just a couple hours earlier so we ended up having to double pay for a single room. The night clerk (who has probably the worst customer service I've ever experienced) basically told us we were SOL and ignored us while we tried to talk to expedia to figure out what to do. Expedia told us this was unacceptable and we should not have to pay twice, but the manager refused us a refund for our second payment the next day. I honestly still cannot get over how terribly we were treated and the utter lack of empathy. I searched high and low for ANY written rule that 1) you had to inform the hotel of a late check in or 2) that there was any limit on how late you actually could check in. I have yet to find this in writing, so I'm inclined to believe the night clerk lied about that. In fact, they state check in is anytime after 3pm. No where does it list a cut off for check in. To add insult to injury, once we finally got a room there was hair EVERYWHERE. What almost looked like mildew in the bathroom. General grime all over. If you're going to scam people into double booking, at least offer a clean room when they get to it.
- RMRigoberto MarinOct 15, 20255.0Nice and clean rooms.
- JAJohn AldenOct 8, 20254.0Pretty nice place. Room was big, clean and the A/C was great. They have one of the better"Breakfast is incuded" deals in town. I would recommend this hotel to anyone.
Frequently Asked Questions About Holiday Inn Express & Suites Bakersfield Central by IHG
What time is check-in and check-out at Holiday Inn Express & Suites Bakersfield Central?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does the hotel offer free breakfast?
Yes, the hotel provides free buffet breakfast for guests.
Is parking available for guests at the hotel?
Yes, free parking is available for guests at the hotel.
Are pets allowed at Holiday Inn Express & Suites Bakersfield Central?
No, pets including cats and dogs are not allowed at the property.
Does the hotel have facilities for guests interested in fitness?
Yes, the hotel offers a free fitness center with equipment such as elliptical machines and treadmills.
Is the hotel accessible to guests with mobility needs?
Yes, the hotel is mobility accessible and has elevator access.
What Covid-19 sanitation measures are in place at the hotel?
The hotel uses commercial-grade disinfectants, enhanced cleaning in common areas and guest rooms, removes high-touch items, offers sanitizer, and staff are trained in cleaning and hand-washing procedures.
What nearby entertainment options are available around the hotel?
Guests can enjoy the Rabobank Arena Theater and Convention Center for live shows, River's End Rafting for outdoor adventure, and hiking trails for nature activities, all located close to the hotel.
Are there any nearby dining or nightlife options near the hotel?
Yes, nearby dining and nightlife include 'the boss cocktails' and 'Boss Cocktail Lounge' for drinks, 'Zingo's Cafe' for American dining, and 'Temblor Brewing Company' for brewery and bar experiences.
How can I use public transportation or travel routes near the hotel?
The hotel is near Fwy 99 South, providing easy road access for travelers, and guests can use this route to reach local destinations or the Meadows Field Airport, which is 5 miles away.