Business Details
About
HotelHilton
The Hilton Garden Inn Bakersfield hotel is only minutes from downtown and the Bakersfield Airport, near the intersection of California Highway 99 and Rosedale Highway. Buck Owens Crystal Palace, golf courses, tennis, jogging and hiking trails are nearby. Restaurants and Costco shopping are within walking distance. Our hotel features include: Great restaurant open for breakfast and dinner, evening room service, 24-Hour Pavilion Pantry convenience mart, bar, complimentary wireless internet access, indoor heated pool and whirlpool and workout facility.
Location
Hilton Garden Inn Bakersfield
3625 Marriott Drive, Bakersfield, CA
93308, United States
Hours
Reviews
4.0
1,088 reviews
5 stars
518
4 stars
297
3 stars
134
2 stars
67
1 star
72
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, particularly highlighting Devin's exceptional service.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty utensils, unclean rooms, and pest issues.
Breakfast Disappointment
Numerous guests expressed dissatisfaction with the breakfast options, citing high costs and poor quality.
Room Condition
Feedback indicated that while some rooms were comfortable, others had maintenance issues and were not up to Hilton standards.
Location Convenience
The hotel’s location was frequently noted as a positive aspect, being conveniently situated near major routes and amenities.
- MCMichael CaseyJan 2, 20264.0Friendly staff and nice rooms.
- JDJory DunsheaDec 30, 20255.0Short overnight stay in Transit towards vegas. Clean comfy rooms
- AMAdrian MoralesDec 21, 20255.0Excelente lugar, ubicación y precio, muy limpio excelente servicio
- VPVaisali PatelNov 26, 20251.0Avoid this place at all costs. Though the rooms, lobby, and location is decent, the service is horrible. Prior to booking, we called a few times to confirm this place as connecting rooms. Each time we spoke to front desk, they assured us that they had us down for one king bed room which connects to a two queen beds room. Even at check in my husband asked the front desk personnel if they had us in commecting rooms since my children would be in one and we’d be in the other. The front desk said yes and handed our room keys. When we got to the 4th floor, the rooms were NOT connecting. It was late (after 10 PM) and we all were so exhausted. We had go back to the lobby and explain we needed connecting rooms. After a lot of back and forth, they were able to give us two queen beds rooms that were connecting (even though one was to be a king bed room). The next morning, we went to their onsite breakfast area and ordered breakfast. When we asked for silverware, THEY WERE ALL DIRTY! Each and every one of the utensils in their caddy and on the tables were DIRTY! Unknowingly, the entire restaurant patrons, including my children, were using DIRTY utensils. Cherina, the host, was just as astonished as me! She couldn’t believe the night staff never cleaned fhe utensils! We all were using dirty utensils. I was so disgusted. This is a public health violation. Cherina was very kind and super apologetic but this is completely unacceptable. I asked to speak to a manager but was informed that the manager, Melissa, only works during the weekend. This was a horrible place to stay and I wish I never booked a stay here. Avoid this place and stay elsewhere.
- GHGary HooverNov 24, 20253.0Great location, wonderfully friendly staff. Broken shower curtain rod and poor water pressure weren't ideal, but room was generally comfortable. At the price, this would be 4-5 stars. The real downside was the bug problem. Large cockroach noted above a room door on the 3rd floor, and the pool area - including in the pool itself - was infested with earwigs. At least a dozen dead in the bottom of the pool and another 8-10 alive on the surface of the water. Numerous others scattered around the floor. Kids were excited to swim but this was incredibly off-putting. Significant efforts in pest control are needed here.
Frequently Asked Questions About Hilton Garden Inn Bakersfield
What are the check-in and check-out times at Hilton Garden Inn Bakersfield?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does Hilton Garden Inn Bakersfield provide free Wi-Fi to guests?
Yes, complimentary wireless internet access is available in public areas.
Are pets allowed at Hilton Garden Inn Bakersfield?
Yes, both cats and dogs are welcome at the hotel.
What dining options are available at Hilton Garden Inn Bakersfield?
The hotel has a restaurant open for breakfast and dinner, a bar, an evening room service, and a 24-hour Pavilion Pantry convenience mart.
Is parking available at Hilton Garden Inn Bakersfield and is it free?
Yes, free self-parking is available for guests.
What accessibility features does Hilton Garden Inn Bakersfield offer?
The hotel features accessible parking, accessible elevators, mobility accessible facilities, and elevators.
Does Hilton Garden Inn Bakersfield have a pool and fitness center?
Yes, it has an indoor heated pool, a whirlpool, and a free fitness center.
Are there any nearby hotels if I want to explore other accommodation options around Hilton Garden Inn Bakersfield?
Nearby hotels include SpringHill Suites by Marriott Bakersfield, Courtyard by Marriott Bakersfield, Baymont Inn and Suites, Hourglass Hotel, Comfort Suites, Hotel Rosedale, Holiday Inn & Suites Bakersfield, and Red Lion Hotel.
What nearby dining options can guests enjoy around Hilton Garden Inn Bakersfield?
Guests can visit local eateries such as John's Incredible Pizza, Scrambled breakfast and brunch restaurant, Sushi Kato Japanese restaurant, and Tastries Bakery and café.
Are there any nearby recreational or outdoor spots near Hilton Garden Inn Bakersfield?
Bakersfield River Run RV Park and Death Valley National Park are nearby, offering opportunities for camping, hiking, and outdoor activities.