DoubleTree Suites by Hilton Hotel Anaheim Resort - Convention Center

Reviews

• AC

  Andrew Ciriello

  Nov 16, 2025
  1.0
  I was told I could check in with the app By the front desk of this hotel prior to leaving And get a digital key. It didn’t work. I checking in with an extremely rude person named Paola Who was not friendly and very condescending and made me feel unwelcome. Her manager was Right next to her witnessing the whole thing when I went to talk to the manager she could care less. As soon as we got to the room and turn on the shower, there is an extremely horrible smelled like sulfur or rotten eggs. Also, the heater did not work. I called the front desk and they sent somebody out that spoke zero English so I could not explain that we had a bad smell in the bathroom as well, but they were able to get the heater working. We got home late from Disneyland and on their website it says that room service is available to 11 pm but when I called the front desk at 10pm to ask for a menu, they said that there was no room service available. We woke up in the morning with bites all over us, they have bed bugs! We had bites on our arms legs even fingers and itched all weekend while at Disneyland. I will be talking to corporate because the property doesn’t care. I would never stay here again! Big outdated dump!
• MM

  millie

  Nov 15, 2025
  1.0
  Never in my life have i had such a terrible hotel stay, i’ve stayed at holiday inns that were 10 times better and actually clean. i was a housekeeping manager for years meaning i can actually tell when bedsheets have been changed and it was very obvious that these weren’t, there were brown stains everywhere forgot to take pictures of that. hair everywhere on the bed before even layer on it, impossible for it to be ours since it was curly and we all have pin straight hair. dead roach on the hallway. spider webs everywhere, no trash bag in the bathroom, towels REEKED, sink wasn’t cleaned. called to complain and ask for new bed sheets and what they did was bring us new ones up, didn’t even bother to put them on for us. RIDICULOUSLY expensive for such terrible service.
• GG

  Gio

  Nov 4, 2025
  4.0
  Check in smooth. Suite style makes for a stress free family vacation. Staff more than accommodating. Walking distance to Disneyland. The only downside is the $30 dollar price tag to self park when we’re already paying for a room. Otherwise this was a perfect stay, will be rebooking for the next Disney trip.
• AN

  Allison NURSE

  Oct 26, 2025
  5.0
  On our first visit to Disneyland LA, we stayed here. Love the location. It's not to close to Disney and it's centrally located between everything to else: dining, entertainment, pharmacy, etc. If you love to exercise, it's great to walk to and from. The staff was patient to and accommodating. The restaurant was opened 24 hrs, service was great, and meals nicely presented. I would stay here again.
• HK

  harmony kissess

  Oct 16, 2025
  1.0
  I have been trying to call the front desk and it has been ringing for 15 mins. No answer. I checked in to receive attitude front the front desk lady. The fold out bed felt like I would been better on the floor. The tvs didnt turn on with remote. And there is lack of charging space in the room for a family who is back and forth from the disneyland resort. The breakfast is a joke. $60 FOR 2 ADULTS AND CHILD TO EAT. Not worth my time i could of ate at dennys for 20$ less. As I am typing this i am still on listening to it ring for 20 mins. Does no one like the telephone? When I asked to speak to a manager I was told they were in a meeting and would contact after the meeting...I havent been contacted!!!!!

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