Holiday Inn Express Lethbridge Southeast by IHG

Reviews

• AR

  Alex Reyne

  Oct 5, 2026
  5.0
  Very friendly staff, the rooms are cozy, the bed and pillows are perfect, and the breakfast was actually 10/10. I'll be staying again for sure.
• VS

  Veronica Strain

  Sep 10, 2026
  5.0
  We loved our experience here with our dog! The staff were friendly, rooms were immaculately clean, and continental breakfast had a nice variety of hot foods and some fresh fruit. They did not have a main floor pet room available, but it was still very convenient to be on the second story right across from the stairwell to exit. There is an area of grass for pets behind the hotel to use the facilities. Parking was great. Overall, wonderful experience!
• ZX

  Zhaohan Xu

  Aug 31, 2026
  3.0
  To be honest all the hotel amenities and rooms and breakfast worth 5-star, the only thing let down is the attitude and service of the front desk staff especially the girl Deaby. When we checked in, she clearly distinguished us from the so called "elite members" and told us we booked from third party therefore our room is only at 2nd floor. Truly this already made us unhappy and we immediately requested to higher floor and she indeed give us higher level floor. Second day we ask her if we can get complimentary water, she told us again this is reserved for "elite members" not for us and told us to buy from the vending machine. The staff obviously need more training on how to communicate with guests and to fulfill their requirements. In addition the room she assigned us the bathroom has a wired smell, feels like rotten or dirty. We don't feel this hotel deserve 4.6 stars and for people who wish to stay pls be aware for the front desk staff.
• AK

  A K

  Aug 29, 2026
  5.0
  By far the best hotel we have stayed in Lethbridge so far. In this place it comes down to thoughtful little details like lots of usb and norm plug outlets around the room. A fancy coffee machine, hot tea and water bottle fill station by the elevator. Long hours for the pool so you could swim late or before checking out. And the breakfast went above and beyond. Waffle maker with all the fixing, including sprinkles, chocolate chips and whipped cream for the kids. 4 kinds of cereal, build your own oatmeal station, oatmeal, yogurts, bacon, eggs, sausage 4 kinds of toast, bagels, English muffins, toaster waffles, coffees, hot chocolate, fruit muffins and all the fixings for each.
• GC

  greg coulling

  Aug 28, 2026
  4.0
  Room was clean and well appointed. Coffee maker in room.Good free breakfast. The fire alarm was very loud at 8am and continuous for perhaps 5 minutes but no explanation as to why.