Best Western Plus Rose Country Hotel

Reviews

• BK

  Brent Kauth

  6 days ago
  5.0
  Great place to stay, prices are right! Breakfast for 10.00 don’t get that anywhere anymore. Casino is a nice set up. Might get lucky too
• AM

  Amanda Lynn Mayhew

  Aug 16, 2026
  5.0
  Amazing place to stay and play.
• SH

  SherryLynn Hollett

  Aug 12, 2026
  5.0
  Our holiday was great !!! SUPER COMFORTABLE beds & pillows!!! Loved loved the pool and hot tub !!!! The breakfast at Rosie’s was SOOOOO GOOD!!! We got $10 off our meal, with the room, JUST A GREAT TIME!!! Casino , super fun, made a couple of bucks. Would recommend!!!
• WS

  Wayne Spooner

  Jul 24, 2026
  5.0
  Great hotel great rooms great staff great resteraunts casino pool good value but on the outskirts of Camrose so taxi in to town if you need to go in unless you have transport
• LM

  Lana McNabb

  Jul 13, 2026
  1.0
  Booked through Hotels.com as part of a baseball tournament for a Sat night. I called the week we were coming and asked if I booked for an extra night on the Fri could I have the same room instead of checking in and out again. She said yes absolutely. Super nice lady and she booked us for the 1 extra night and sent me confirmation from the hotel. Called on the Thurs to cancel the Fri night as our plans had changed and was told I had to cancel through Hotels.com who according to the lady on the phone I booked with. I tried to explain that the only night I had booked through Hotels.com was the Sat and the Fri was booked with the hotel. I spent over an hour on the phone with Hotels.com and was told no there is no booking on their end for the Fri only the Sat. Called the hotel back to tell them what Hotels.com told me. Nope she wasn't able to help as again she kept saying I booked through a third party and they were now going to have to call the hotel to cancel my Fri night stay as they would be charged the cancelation fee. This is now almost 3 hours trying to get this room canceled for the one night. I took a breather and went through every email that I had received from both Hotels.com and the hotel its self as I wasn't eating a paid room I couldn't use. I called the hotel back for the 5th time that day and explained again. She then says to me ok hang on and let me look a little closer. Oh you are correct she says I should have looked closer when you called the first time. Really I said this is the 5th time ive spoken to you in the span of 4 hours. She apologized which I did appreciate and said ill put on your file a comped breakfast voucher for my mistake as im also a member. Perfect. Get to the hotel on the Sat and didn't even think about the voucher until Sun when we went down. Low and behold the lady at the front desk was the most miserable person I've ever come across. Nope nothing on your file stating anything of what you're saying and theres nothing I can do for you. I asked to speak to a manager and again said theres nothing we can do. I said in all honesty im not shocked as per my experience on Thursday. Absolutely the worst customer service from a hotel in my life and we've stayed at many. I will be canceling my membership as well