At the Best Western Plus Inner Harbour you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Inner Harbour will stand out among other hotels in Victoria,BC. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Inner Harbour will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
The hotel is praised for its excellent location, being within walking distance to major attractions in Victoria.
Staff
Customer service experiences are mixed; some staff are noted as friendly and helpful, while others are described as rude or unhelpful.
Cleanliness
While many guests found the rooms clean, there are reports of bugs and maintenance issues that detracted from the overall cleanliness.
Breakfast
The breakfast offerings are frequently criticized for being limited and of poor quality, with many guests expressing disappointment.
Room Condition
Rooms are described as dated and in need of updates, with some guests reporting issues such as worn carpets and inadequate amenities.
RH
Rosa Hancock
Jan 4, 2026
4.0
Location of hotel quiet and we walked everywhere in the downtown of the Inner Harbour. We didn't love our initial room but front desk allowed us an upgrade and even a very early check in and that made a huge difference! Breakfast was so so but all day access to coffee and tea was nice :)
GF
Gerard M Foley
Dec 31, 2025
3.0
A rather dated hotel and sadly during our visit were having some issues with the kitchen/Dining area and breakfast was in the foyer of the hotel, Far from ideal, now there were 3 options, the foyer, some other bedroom or back to our room, the continental part was adequate but the limited cooked options were far from appetising and we passed on those offerings, the location was good and the cost was reasonable for the time of year and the location, Not so sure about a return visit if we are back this way Sadly.
JB
Jody Bell
Dec 30, 2025
1.0
Booked to stay for a week in Victoria. When we arrived at the hotel, the lobby was fairly decent. Check in was fine. Getting off the elevator at our floor, the carpet was dirty and worn. There was a stale smell in the hall and in the room. It reminded me of a one horse town hotel. Dated, but trying to be updated. As I do in all rooms, I pulled the mattress back from the headboard and did a visual check. There was an actual bug that scurried to get away from the light. Shocked, as I had never actually found bugs under the mattress before. It was not a bed bug, though. I grabbed my phone and was able to get some pictures. There was also random hair and other bug shells under the mattress. We loaded back the luggage and went to the lobby.
I told the guy we found a bug and that it was dirty.
He asked if it was a silverfish, and I didn’t know. He said they are harmless and wouldn’t hurt us.
I asked if we could just have a refund. And he said he could switch us to another room the next night if we wanted to stay, but we would have to stay in the room that night. I said we just want a refund, which we did get in the end
I was happy that we had a refund, and they were not rude or mean about it. But I would not book at this hotel, or recommend it.
MC
Mike Chuback
Dec 29, 2025
4.0
The breakfast restaurant which is included was under renovation but we were not aware in advance.
Front desk staff could have been better in communication.
DB
David Berry
Dec 28, 2025
5.0
Had a great experience and felt the front desk staff was very professional even when faced with some seriously impossible to please people. Erica was fantastic!
Frequently Asked Questions About Best Western Plus Inner Harbour
What is the address of Best Western Plus Inner Harbour?
The Best Western Plus Inner Harbour is located at 412 Quebec Street, Victoria, BC, V8V 1W5, Canada.
Is free Wi-Fi available at Best Western Plus Inner Harbour?
Yes, free Wi-Fi is available throughout the Best Western Plus Inner Harbour hotel.
What amenities does Best Western Plus Inner Harbour offer for business travelers?
Business travelers can enjoy spacious work desks and free internet access in all rooms at the Best Western Plus Inner Harbour.
Does the hotel offer facilities for extended stays?
Yes, each room has an in-room mini fridge ideal for drinks and snacks, making it convenient for extended stays.
Can guests work out during their stay at Best Western Plus Inner Harbour?
Yes, the hotel features an in-house fitness room for guests to maintain their workout routines.
What are the operating hours of Best Western Plus Inner Harbour?
The Best Western Plus Inner Harbour operates 24 hours a day, 7 days a week.
How can I contact Best Western Plus Inner Harbour?
You can contact the hotel by phone at +1 250-384-8122 or by fax at +1 250-384-5113.
Is there a special promotion currently at Best Western Plus Inner Harbour?
Yes, there's a promotion where you stay 2 nights and receive a $50 Best Western Gift Card.
What nearby dining options are available close to Best Western Plus Inner Harbour?
Nearby, you can find the Harbour House Restaurant, a steakhouse where guests can enjoy delicious meals before or after their stay.
How can nearby places like Harbour House Restaurant enhance my stay at Best Western Plus Inner Harbour?
Guests can conveniently visit Harbour House Restaurant, located near the hotel, for a quality dining experience, making it easy to enjoy local cuisine during their stay.