Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Experience the Okanagan Valley in BC and an Express breakfast to kick-start your day
Stay local, relax, and recharge with a staycation at {Holiday Inn Express Vernon} - an IHG hotel in Canada located in the heart of the scenic Okanagan Valley. Vernon, "The Trails Capital" of BC with 500km of trails for hikers of all ages, is a haven for outdoor activities, whether you're into exhilarating water sports, championship-level golfing, or winter thrills at Silver Star Mountain Ski Village, there's something for everyone, our pet-friendly hotel welcomes your four-legged-buddy joining the family in their staycation adventure. Holiday Inn Express is conveniently located within walking distance of Lake City Casino and Village Green Shopping Centre, and just a short drive from Kal Tire Place, home to hockey, skating, ringette, curling, and more Stay with us and explore nearby attractions like O'Keefe Ranch, Davidson Farms, and several pristine golf courses – all within a 20-minute drive. Whether you're here to relax, play, or do business, Holiday Inn Express Vernon is your gateway to an unforgettable experience.
Location
Holiday Inn Express & Suites Vernon by IHG
4716 34th Street, Vernon, BC
V1T5Y9, Canada
Hours
Reviews
3.9
549 reviews
5 stars
234
4 stars
163
3 stars
72
2 stars
32
1 star
48
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers reported issues with cleanliness, including dirty carpets, mold in bathrooms, and unkempt common areas.
Staff Service
While some guests praised the friendly and accommodating staff, others experienced rude service and unhelpful responses to complaints.
Renovations
Several reviews mentioned ongoing renovations, with mixed feelings about the impact on the overall experience, including noise and room quality.
Breakfast Quality
The breakfast received positive feedback for variety and quality, although some guests noted it was poorly maintained at times.
Parking Issues
Guests frequently complained about inadequate parking, often having to park far from the hotel or share spaces with neighboring establishments.
- KKKevan3 days ago1.0No one at the front desk at 7pm. Waited for more than half an hour so far and called the number with no answer. Very unimpressed and the hotel is quite dirty. In reply to the response from the owner: Yes, she did answer my seventh phone call. The first 6 went unanswered. Having one staff person to cover a medium to large sized hotel is not really the staff persons issue. My review was meant for you owner who understaffs. Not the staff person who was running around trying to do the work of 3 people.
- AFAdam FultonJan 2, 20264.0Easy check in, rooms are clean and new as renovations were going on. Nice breakfast layout. Swimming pool looked like it hadn't been cleaned in months, the black hardened build up on the pool edges was proof it had been there a long time. The hot tub was filthy and could tell that there is no one cleaning it nor the pool. I told the front front desk and the lady just made the normal response that they have maintenance people looking after it. Disgusting is best way to describe it. Anyways outside of looking at the pool the rooms are nice and you can wonder across the parking lot to the completion and have a pretty good meal.
- POPatrick O'GradyJan 2, 20261.0Edit: Not sure what has happened to this usually solid hotel, but I was completely turned off this weekend. Had a quick, late check-in. Got into the room around 10 to find urine all over the toilet and the floor in front of the toilet. Put some towels down so we could walk in the floor in our socks. Next morning complained and expected the room to be clean when we came back that evening. I thought it might be my imagination when we returned and urine was still on the floor. I wiped just a small bit with a damp facecloth and it was disgusting. Obviously not mopped or clean. I used to come here several days a year... will never be back. NEW OWNERSHIP IS TERRIBLE.
- ACAmarilys CorzoDec 29, 20255.0Mi experiencia la mejor mi habitación fue la 316 la camarera De mi habitación hizo un excelente trabajo todo impecable la cama divina las Sábanas olían a Limpio amé mi habitación el Desayuno espectacular el Hotel tranquilo la recepcionista súper amable amé Ese hotel se los recomiendo con los ojos cerrados y eso q aún están reparándolo pero está perfecto para mi me sentí super bien
- RKRoxy KittyDec 14, 20251.0Was not aware they were actively doing renovations when booking the room. It was very, very loud from 8am to 8pm. Bed was extremely uncomfortable and bed frame was very noisy. Ran out of hot water when showering. Contacted front desk, and was told the hotel always runs out of hot water when fully booked, or have sports teams staying. Was clear they did not care at all, extremely disappointing customer service. Not enough parking. Skip the frustration and pick a different hotel.
Frequently Asked Questions About Holiday Inn Express & Suites Vernon by IHG
What time can I check in and check out at Holiday Inn Express & Suites Vernon by IHG?
Check-in time is 3:00 PM, and check-out time is 11:00 AM.
Is breakfast included with my stay at the hotel?
Yes, a complimentary buffet breakfast is available to guests.
Are pets allowed at Holiday Inn Express & Suites Vernon?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel provide free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas.
Are there fitness amenities available at the hotel?
Yes, there is a free fitness center with elliptical machines and treadmills.
What type of parking options does the hotel offer?
Free accessible parking is available for guests.
Are there any nearby dining options for guests at the hotel?
Yes, nearby restaurants include Ricky's All Day Grill, Famoso Neapolitan Pizzeria, Anderson Way, Chopped Leaf, and Sweet Carolines Bakery, offering a variety of cuisines.
Can guests explore local attractions near the hotel?
Yes, guests can visit nearby places like Lake City Casino, Village Green Shopping Centre, O’Keefe Ranch, Davidson Farms, and several golf courses within a 20-minute drive.
Are there convenient transportation options or automotive services near the hotel?
Yes, nearby automotive and transportation services include Vernon Toyota, PetroPass gas stations, Petro-Pass Truck Stop, and Pacific Inn & Suites Vernon, aiding guests with travel and vehicle needs.
Does the hotel prioritize cleanliness and COVID-19 safety measures?
Yes, the hotel uses commercial-grade disinfectants, offers hand sanitizer, practices enhanced cleaning in guest rooms and common areas, and provides contactless check-in and digital room keys for safety.