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Best Western Premier Route 97 Vernon

4.0
(242 reviews)

Business Details

5350 Anderson Way, Vernon, BC
V1T 9V2, Canada
(250) 558-5000
http://bestwestern.com

About

HotelBest Western Premier Collection
Best Western welcomes you to the Premier life. At the Best Western Premier Route 97 Vernon, our biggest priority is leaving a lasting impression, long after you check out. You’ll notice our Premier’s distinct style the minute you walk in. Our elegant hotel offers the highest quality amenities and service, sure to win over even the most refined traveler’s favor. Located in Vernon,BC the Premier lifestyle comes with a fully equipped fitness room for the active traveler, an exquisite on-site dining experience for the culinary aficionado, and ample amounts of meeting space suited to accommodate any large gathering.

Location

Best Western Premier Route 97 Vernon
5350 Anderson Way, Vernon, BC
V1T 9V2, Canada

Hours

Reviews

4.0
242 reviews
5 stars
132
4 stars
46
3 stars
22
2 stars
12
1 star
30

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about cleanliness, including dirty rooms, hair in beds, and unclean bathrooms.

Staff Service

Customer experiences with staff were mixed, with some praising friendliness while others reported rudeness and poor service.

Amenities and Maintenance

Guests noted issues with amenities such as broken EV chargers, pool cleanliness, and lack of basic kitchen supplies in rooms.

Restaurant Experience

The on-site restaurant received negative feedback for overpriced and low-quality food, with many recommending dining elsewhere.

Room Quality

While many guests appreciated the spacious and modern rooms, some reported issues with comfort and maintenance.
  • AA
    abigail aranilla
    1 day ago
    1.0
    This hotel has potential but whats not giving is the staff. Front Desk - RUDE Housekeeping skipped cleaning my room, did not change towels at all.
  • NN
    Noni
    5 days ago
    5.0
    Awesome hotel, staff was excellent, professional and friendly. Room was super clean.
  • NP
    Nol Preen
    Feb 17, 2026
    3.0
    The young gals are more into talking amongst themselves when I checked in. Hot tub down and it had been days I overheard! The signage for breakfast says to 1030 so I planned my checkout accordingly and got there at 1010 am and CLOSED she said! Wanted to use my 20 percent off discount! A bust.
  • KS
    Katherine Stiksma
    Feb 17, 2026
    1.0
    We arrived for two nights. I payed for 1 adult and 3 kids and ended up with only 2 towels in my room. The pool was very dirty lots of garbage on the floor and no towels available for us when we exited the pools. There was a hockey team there and kids were running each levels playing manhunt game and were running all night till after 10. I complained to front desk they checked but didn’t resolve it. I paid for my elderly parents to stay on the 2nd floor and they couldn’t handle the noise and will not come back again. Parents should watch their children and if your paying over $200 a night the least you can do is resolve the situation instead of me staying by their door telling to children to stop running the halls and screaming. We feel that there should be some reimbursment for our very unpleasant stay that we had for both nights.
  • CB
    Cass BERGER
    Feb 7, 2026
    1.0
    Okay, first of all DO NOT USE THE POOL!!!! their staff have zero knowledge on treating the pool. My family have been suffering with serious sinus infection since being juat in thw room of the pool. Their chlorine levels were off the charts!!!! I tested it my self with they should have done a water change. Reminds me of the issue with the hotel in canmore with those kids being hospitalized.

Frequently Asked Questions About Best Western Premier Route 97 Vernon

Does Best Western Premier Route 97 Vernon have a bar on the premises?

Yes, the hotel features a bar where guests can enjoy drinks.

Is there a concierge service available at Best Western Premier Route 97 Vernon?

Yes, concierge services are available to assist guests during their stay.

Brand Certified Facts from Best Western Premier Route 97 Vernon

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Certified March 01, 2026Yext Knowledge Graph
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