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Welcome to the Holiday Inn Express and Suites Terrace! The hotel’s location will provide you the perfect start point to enjoy the best of what Mother Nature has in store for you. You can experience unparalleled access to some of the world’s most spectacular nature environments. World-Class fishing on the Skeena River, this river held the world-record size of salmons, from Skeena river to dramatic fishing thru all seasons.
Experience winter adventures by exploring the beautiful British Columbia such as the world’s biggest snowfalls in Shames Mountain Ski, 23 km of cross country ski trails in Onion Lake. This place shows how the winter transforms this feature and creates a natural spectacle of remarkable beauty.
Guests will experience a plethora of amenities such as our complimentary Express Start Breakfast which offers an assortment of items, whether it is our famous cinnamon rolls or our healthy options such as yogurt and fresh fruit. Enjoy the indoor pool to escape the hot or cold weather or continue your fitness program in our 24-hour fitness center. The business center provides more than adequate space to conduct day to day work in a relaxed environment.
Location
Holiday Inn Express & Suites Terrace by IHG
3059 Highway 16 East Thornhill, Terrace, BC
V8G 4P3, Canada
Hours
Reviews
4.5
449 reviews
5 stars
289
4 stars
121
3 stars
25
2 stars4
1 star
10
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals like Jessa and Steven.
Cleanliness
Most reviews highlighted the cleanliness of the rooms and facilities, although there were a few isolated complaints about specific cleanliness issues.
Breakfast Quality
The complimentary breakfast received high marks for variety and quality, with many guests enjoying the options available.
Room Comfort
Guests generally found the rooms to be comfortable and well-maintained, though some noted issues with noise and specific amenities.
Customer Service Issues
A few reviews mentioned poor customer service experiences, particularly regarding reservations and handling complaints.
- CPChristine Pali5 days ago5.0Just stayed for one night but I’ll be back. Arrived later in the morning for the complimentary breakfast but was impressed to see it still well supplied. Quality omelette , bacon and sausage and a lot of other options including fresh fruit. Steven was there with a smile and the eating area was spotless was happy to see the hotel using biodegradable plate and cutlery options .
- KLKyung Hee LeeNov 12, 20255.0I stayed in this hotel on November 11th. The hotel was sparkly clean like new, staffs were kind and well trained. I had good experience of fast and smooth check in. My room was clean, comfortable, and quiet so I had good sleep for next day for big meeting.
- JCJenifer CaridoOct 29, 20255.0The hotel surpassed all my expectations! The staff was welcoming and accommodating right from the moment we checked in. The room was clean, and the view of the city from it was splendid. The breakfast staff is very accomodating and friendly they breakfast buffet was also quite tasty. I will certainly return during my next visit!”
- MMMouserOct 29, 20255.0The rooms here are very clean and the staff are friendly. They also have free breakfast and it's quite varied and looks very eye-catching. I was quite surprised because there's also a swimming pool in the back, it's quite large and comfortable, the kid will definitely love it.Very good experience for my first time in Terrace and will be back when i have chance to come back here again.
- JRJessa RubioOct 29, 20255.0Had a fantastic stay at Holiday Inn terrace! The room was clean and comfy, staff were super friendly and helpful. Breakfast buffet was on point - lots of options to choose from. Location was perfect for exploring the area. Highly recommend for a relaxing getaway or business trip. Will definitely be back! 😊👍"
Frequently Asked Questions About Holiday Inn Express & Suites Terrace by IHG
What time can I check in and check out at Holiday Inn Express & Suites Terrace by IHG?
Check-in time is at 3:00 PM, and check-out is by 11:00 AM.
Does the hotel offer free breakfast?
Yes, complimentary breakfast is available, including a buffet with options like cinnamon rolls, yogurt, and fresh fruit.
Is Wi-Fi available at the hotel?
Yes, free Wi-Fi is available in public areas.
Are pets allowed at Holiday Inn Express & Suites Terrace?
Yes, both cats and dogs are welcome at the hotel.
Is there parking available at the hotel and is it free?
Yes, free parking is available for guests at the hotel.
Does the hotel provide airport shuttle services?
Yes, a free airport shuttle service is available for guests.
Is the hotel accessible for guests with mobility impairments?
Yes, the hotel has accessible parking and is mobility accessible.
What fitness and recreation facilities are available at the hotel?
The hotel offers a free fitness center, an indoor pool, and a hot tub for guests.
Are there any nearby banks or ATMs close to the hotel?
Yes, multiple RBC Royal Bank ATMs and a TD Canada Trust Branch with ATM are nearby, making it convenient for guests needing banking services.
Where can guests find automotive services near the hotel?
Nearby automotive services include Terrace Rewind, Precision Auto Parts & Repair, Thornhill Mazda, and Thornhill Subaru, useful for vehicle maintenance or repairs.
What convenience stores or gas stations are near Holiday Inn Express & Suites Terrace?
Chevron and Petro-Canada gas stations, which also offer convenience stores, are nearby for fueling and quick shopping needs.