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Best Western Plus Emerald Isle Hotel

4.2
(531 reviews)

Business Details

2306 Beacon Ave, Sidney, BC
V8L 1X2, Canada
(250) 656-4441
http://bestwestern.com

About

HotelBest Western
At the Best Western Plus Emerald Isle Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Emerald Isle Hotel will stand out among other hotels in Sidney,BC. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Emerald Isle Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Emerald Isle Hotel
2306 Beacon Ave, Sidney, BC
V8L 1X2, Canada

Hours

Reviews

4.2
531 reviews
5 stars
268
4 stars
185
3 stars
40
2 stars
11
1 star
27

What are people saying?

AI-generated from recent customer reviews

Staff Service

Customers consistently praised the staff for being friendly, accommodating, and going above and beyond to ensure a pleasant stay.

Cleanliness

Most reviews highlighted the cleanliness of the rooms and common areas, although there were some complaints about specific rooms being unclean.

Location

The hotel is well-located, with easy access to the airport, ferry terminal, and local attractions, making it convenient for travelers.

Breakfast Quality

While many guests enjoyed the breakfast options, some found it lacking variety and quality, suggesting improvements could be made.

Customer Service Issues

A few reviews mentioned significant issues with customer service, particularly regarding billing and responsiveness to complaints.
  • AK
    Andrea Koji
    Jan 4, 2026
    5.0
    We were here for 3 nights for a hockey tournament and the staff went above and beyond to accommodate us. We had a lovely stay and loved the community of Sidney. Thank you so much for a wonderful stay.
  • KM
    Karl Marsden
    Dec 15, 2025
    1.0
    BEWARE ….when calling to make a reservation through the Bestwestern booking line they charge you in USD even if you are calling from Canada and booking a Canadian based hotel. I booked this hotel located in Sidney, British Columbia from Vernon, British Columbia. I was quoted $215 dollars plus taxes, they did not specify in CAD or USD. When I checked in, the reception clerk confirmed the quote was in $215 CAD plus taxes for a total of $240. However when I got my visa statement they charged me in USD which converted to 340.50 Can. An increase of $99.30 over the quote. Almost $100 more! When I called this hotel directly they refused to help me. I then contacted Best Western Customer Service and again they refused to acknowledge their mistake and refused to refund me the difference. I felt like this was a huge SCAM! So beware!!
  • KK
    Krista
    Dec 14, 2025
    5.0
    Upon arrival front desk agents were very welcoming, after checking in the front desk called to ask how I was doing. A good quality about this hotel is the staff care about their guests. The room was clean and bed was comfortable. They offer assorted teas with a kettle in the room which I appreciate. Excellent location for the airport, it only took me five minutes to get to my flight. I will definitely stay here again when I'm back at the island. Thank you!
  • DP
    Danny Park
    Dec 7, 2025
    5.0
    Hi . My name is Seung, and I’m visiting from Calgary. I’ve stayed here for three days, and everything has been wonderful. Everyone has been incredibly kind. Thank you so much.”
  • DL
    D'Arcy Lee
    Nov 24, 2025
    5.0
    Doesn't look special from outside, but once your inside you'll see a nice 3 star hotel. Well run hotel. One of the best sound profroduce rooms I've stayed in. Rooms are spacious. You pay premium because your close to ferry. Bestwesterns in downtown Victoria consistently have a lower rate.

Frequently Asked Questions About Best Western Plus Emerald Isle Hotel

What are the check-in and check-out hours at Best Western Plus Emerald Isle Hotel?

The hotel operates 24 hours a day, 7 days a week, so you can check in or out at any time.

Is breakfast provided at Best Western Plus Emerald Isle Hotel?

Yes, complimentary breakfast is available for all guests.

Brand Certified Facts from Best Western Plus Emerald Isle Hotel

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Certified March 01, 2026Yext Knowledge Graph
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