Holiday Inn Vancouver Airport- Richmond by IHG

4.3
1398 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
We are proud to announce that our highly anticipated top-to-bottom renovation is now complete! We understand that times have changed and want you to know that we'll be here when you're ready to travel. We've made safety and cleanliness our top priority so that you can relax at your home away from home and know that you're taken care of. As IHG's closest full-service hotel to nearby Vancouver Airport (YVR), you'll be minutes away to connect to your flight. Take advantage of our complimentary transportation to YVR when you're ready to take off! If you're on business, our hotel's location will give you easy access to businesses and business parks near Vancouver Airport and Annacis Island. Our hotel also has 1,900 sq. ft. of meeting space and a business centre to meet your needs. Looking to leave work behind? Spend the day exploring the local historic Steveston fishing village, shopping at Richmond Centre and MacArther Glen Outlet, or head to Vancouver to see Gastown, Stanley Park and the beautiful North Shore Mountains. With amenities like gated parking with electric vehicle charging, our on-site Fogg n' Suds restaurant and fitness centre, we go beyond regular hotels near Vancouver Airport to give you the comfort and convenience you deserve. Also, every room has free fiber optic high-speed WiFi, fridge and microwave, and a 50" LED TV with HD programming. We look forward to welcoming you!

Location

Holiday Inn Vancouver Airport- Richmond by IHG
10720 Cambie Road, Richmond, BC
V6X 1K8, Canada

Hours

Reviews

4.3
1,398 reviews
5 stars
739
4 stars
446
3 stars
119
2 stars
33
1 star
61

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Omar, Vie, and Kenneth for their exceptional service.

Cleanliness

Guests frequently noted the cleanliness of the rooms and facilities, with several reviews highlighting the well-maintained environment.

Location

The hotel is conveniently located near the airport, making it a popular choice for travelers, although some noted it was a bit far from downtown.

Amenities

While many appreciated the amenities such as the restaurant and shuttle service, some guests expressed disappointment regarding the breakfast options and parking difficulties.

Mixed Experiences

There were mixed reviews about the front desk service, with some guests reporting rude interactions, while others had positive experiences.
  • GB
    girl bui
    3 days ago
    1.0
    Neighbors were trying to sleep at 3pm because they had an early flight the next day called staff to tell us to be quiet. My parents and I were chatting at 3PM. We weren’t partying, nor watching TV nor talking in the middle of the night. Blame the hotel with thin wall instead. It’s like complaining about someone in front reclining seat on airplane when you’re obese and in economy.
  • SC
    Sage Collins
    3 days ago
    5.0
    Staff are very welcoming, accommodating and kind. Rooms are clean with comfortable beds. Pet friendly - $30 per pet per night which is pretty standard.
  • DA
    David Ambut
    Jan 1, 2026
    5.0
    Had a great stay on New Year’s Eve. Huge shoutout to Joyce, Kenneth, Omar, and Meir for making check-in ridiculously smooth. I felt at home within minutes. Special mention to Omar, who handled my room service request with Olympic-level dedication. Truly inspirational. I’ll be honest… I usually don’t expect much from a Holiday Inn but this crew made me question everything. They honestly gave the Fairmont a run for its money. Give them all a raise. Give them a week of paid vacation. Maybe even name a hallway after them. 10/10 service. Would stay again.
  • RM
    Rico Marcelo
    Dec 31, 2025
    5.0
    I had a wonderful experience during my stay. The room was clean and comfortable and a very convenient location. The staff consistently went above and beyond. I’d gladly stay here again.
  • JI
    Jae Incorporated
    Dec 26, 2025
    1.0
    The room we were originally assigned to was next to some guests who had their loud TV on till late at night. The heater too was very noisy. The scent of some cleaning chemicals that we are sensitive to kept us up at night besides the noisy heater and the sounds of screeching race cars from the TV next door. Next day we asked to switch rooms. The manager on afternoon shift gave us another room. In the middle of packing to move to the next room, he called to ask us to move within 10 minutes. 5 seconds later housekeeping barged in to move us over because they have to clean the room before the end of the shift. Mind you one of us was in the middle of using the washroom when housekeeping swung the door wide open. This housekeeping staff kept insisting that we had to move right then and there when we were in the middle of packing and washroom business. When we explained we were given 10 minutes to move over, she told us we can use the clean bathroom over there. Like hello, can't you give people a chance to finish up? Do you even know what it's like to be interrupted in the middle of using the washroom? She even called us rude. Who barged in in the first place? We reflected to the manager about this unprofessional encounter and he said that he already called our room to apologise and that he already spoke with the housekeeping manager about this. Nope, he did not make any phone call apologising about the situation. Liar!! Breakfast costs $20 per person at the adjoining restaurant. The parkade is rather tight and the 2 levels are not connected. There are 2 separate entries and one of them the card reader is not working.

Frequently Asked Questions About Holiday Inn Vancouver Airport- Richmond by IHG

Does Holiday Inn Vancouver Airport- Richmond provide free airport shuttle service?

Yes, the hotel offers complimentary airport shuttle service to and from Vancouver Airport (YVR).

What time can I check in and check out at Holiday Inn Vancouver Airport- Richmond?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.