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The team at Osoyoos Holiday Inn & Suites extends a friendly welcome. We pride ourselves on being one of the finest lakeside hotels in British Columbia. Located on a scenic peninsula, our hotel sits at the heart of Lake Osoyoos. Beautifully appointed standard rooms and suites promise guests stunning views. Situated near one of the busiest border crossings in Canada, as well as the junction of highways #3 and #97, our location is perfect for business travelers and holiday adventurers alike.
Osoyoos boasts Canada’s warmest lake. With a beautiful private beach and private island, our hotel gives its guests unparalleled access to warm waters and summer fun. Situated beside its own Marina, the Osoyoos Holiday Inn & Suites offers boat moorage, as well as water craft rentals to its valued guests. Spend a day paddle-boating, rent a motor boat or sea-doo from our on-site Marina and enjoy Lake Osoyoos in style. Savor the long summer evenings with a lakeside meal on our complimentary outdoor barbeque deck, or enjoy a beautiful stroll along our luscious private beach and watch the sun set behind the mountains.
We’re proud to be the site of a fantastic restaurant, the Sol Grill Room & Lounge. Come enjoy the awe-inspiring lake views from Sol’s skyline view while enjoying some of the best rated cuisine in the South Okanagan.
Guests praised the hotel's beautiful location with stunning lake views and easy beach access.
Staff Performance
While some staff members received high praise for their helpfulness, others were criticized for poor service and lack of accountability.
Cleanliness Issues
Multiple reviews highlighted significant cleanliness problems, including dirty rooms and bathrooms, which detracted from the overall experience.
Condition of Facilities
The hotel is described as outdated and in need of repairs, with many guests noting that the facilities do not meet expectations for the price.
Dining Experience
The on-site restaurant received negative feedback for poor food quality and service, with many guests recommending dining elsewhere.
KL
K L
Nov 13, 2025
5.0
It's the staff that make this place extra special. From the very professional and couteous Brandon at check-in who was so friendly and accommodating to anicipating our every comfort. To meeting the charming dining host Saurabh at Sol, to having Fritz greeting us the next morning. Excellence. We ended up changing plans and extending our stay as this staff was able to attend to our needs and comfort and ensure our stay was wonderful. Havin had a slight concern on a matter, this team comes together to ensure the highest standard of customer service is delivered. An absolute pleasure and we will be coming back!
SS
Stephanie Sissons
Oct 16, 2025
5.0
Beautiful location, we enjoyed the lake view, The Owl Pub up the street had excellent food 😀
PB
Patty Banack-Mikaluk
Oct 15, 2025
3.0
The staff member who checked us in was excellent and very helpful.
The food in the restaurant was not as described. It was poorly prepared. Potato was described as roasted but was just a microved potato chopped up. The salad was a bowl of lettuce with 4 cherry tomatoes. I suspect the fish was also microwaved not baked. Very disappointed. Worst of all. We were the first guests in the door. They forgot our order. The waitress was visiting with another staff member and didn't check on our order for over half an hour. They didn't even make an effort to get our appetizer to us. We waited over an hour for our food. We were one of two tables in the restaurant.
SR
sun rain
Oct 11, 2025
1.0
Don't spend 20k pts to stay this holiday inn if you are a diamond member, not providing breakfast but spider web and broken heater in the room, never come back this hotel again.
RB
Robert Bauer
Sep 24, 2025
2.0
The place is definitely showing its age and looks neglected, like most places in Osoyoos under $250 (out-of-season rate). There was no room service till after 4 pm, but since I was on holiday, I wanted to take an afternoon nap. We had to get fresh towels ourselves. The people at the reception were helpful and friendly. I should mention that the room was clean.