Brand Certified
Best Western Dorchester Hotel
3.9(1159 reviews)
Certified by Best Western Dorchester Hotel • Mar 01, 2026
Business Details
70 Church St, Nanaimo, BC
V9R 5H4, Canada
Certified by Best Western Dorchester Hotel • Mar 01, 2026
(250) 754-6835
Certified by Best Western Dorchester Hotel • Mar 01, 2026
http://bestwestern.com
Certified by Best Western Dorchester Hotel • Mar 01, 2026
About
Certified by Best Western Dorchester Hotel • Mar 01, 2026
HotelBest Western
Located in Nanaimo,BC, the Best Western Dorchester Hotel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Certified by Best Western Dorchester Hotel • Mar 01, 2026
Hours
Certified by Best Western Dorchester Hotel • Mar 01, 2026
Reviews
3.9
1,159 reviews
5 stars
484
4 stars
339
3 stars
164
2 stars
84
1 star
88
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, highlighting their exceptional service during check-in and throughout the stay.
Cleanliness Issues
Several reviews pointed out cleanliness problems, including dirty bathrooms and unclean rooms, which negatively impacted guest experiences.
Parking Difficulties
Guests frequently mentioned challenges with parking, including limited availability and inconvenient locations, causing frustration during their stay.
Room Quality
Feedback indicated that while some rooms were clean and comfortable, others were dated, noisy, or had maintenance issues, affecting overall satisfaction.
Location Benefits
The hotel's location received positive remarks for its proximity to attractions and beautiful views, enhancing the overall experience for many guests.
- HJHongliang JiangFeb 19, 20264.0有些老旧了，电梯只有一个，并且很小，是露天停车场，附近有一些流浪汉
- WMWynn MaFeb 13, 20264.0Excellent downtown stay! The location is perfect for exploring the harbour and local shops. Our room (428) was large with a stunning harbour view. We were pleasantly surprised to find free 24/7 laundry facilities on-site—a huge plus for travelers. Parking is free on Front Street, but definitely use the Church Street entrance to drop off your bags first, as the Front Street side has stairs and no ramp.
- HSHolly StrackDec 29, 20255.0Great front desk staff (name?) and management (Saurya) when checking in. Very helpful with sorting out a misunderstanding of their policies. Would stay again. Room clean and welcoming. Assured we would have help with wake-up call and luggage handling. 5 stars for service. Thank you
- SSSparhawk SparksDec 27, 20252.0I would have given this hotel a higher mark, unfortunately, my experience at checkout was very disappointing and overshadowed the stay. I was traveling with a lot of luggage and I asked if someone could bring a luggage cart up to my room for checkout so I wouldn’t have to make multiple trips. I was asked to wait, but after some time I was told that no one was available to help. When I went down to the lobby myself, there were several people at reception, including one staff member simply standing idle, which made the refusal hard to understand. I have to go up and down 3 times. I was so stressed out that in my haste I even forgot my charger which was still in socket. Additionally, the body wash dispenser in the room was empty. Even after requesting housekeeping, this was not checked or refilled, which suggests a lack of attention to basic room details. Due to the lack of assistance and poor follow-through on simple requests, I would not recommend this hotel. Future guests may have a better experience at the Coast hotel located directly behind this property.
- RWReggie WilliamsDec 19, 20255.0We reserved a room in advance, we got in late and got upgraded to the King suite with a beautiful view
Frequently Asked Questions About Best Western Dorchester Hotel
Where is the Best Western Dorchester Hotel located?
The hotel is located at 70 Church St, Nanaimo, BC, V9R 5H4, Canada.
Does Best Western Dorchester Hotel provide free Wi-Fi?
Yes, free Wi-Fi is available for all guests at Best Western Dorchester Hotel.
Is the Best Western Dorchester Hotel open 24/7?
Yes, the hotel operates 24 hours a day, seven days a week.
What kind of internet access can I expect at Best Western Dorchester Hotel?
Guests have access to free internet from their rooms or the business center for both emails and web browsing.
Which brand is Best Western Dorchester Hotel affiliated with?
The hotel is affiliated with the Best Western brand.
Are there any special offers currently available at Best Western Dorchester Hotel?
Yes, stay 2 nights and receive a $50 Best Western Gift Card as a special offer.
How can I contact Best Western Dorchester Hotel by phone?
You can reach the hotel by calling +1 250-754-6835.
Does Best Western Dorchester Hotel have a social media presence?
Yes, the hotel has a Facebook page at https://www.facebook.com/167724796606217 and a Twitter handle @bestwestern.
What should visitors know about the location of the Best Western Dorchester Hotel in relation to local shops?
Best Western Dorchester Hotel is near Elizabeth's Lingerie Drawer, a lingerie and women's clothing store, offering convenient shopping options for guests during their stay.
Are there any beauty salons close to Best Western Dorchester Hotel?
Yes, Front Street Barbershop, a barber and beauty salon, is nearby, which guests can visit for grooming and beauty services.
Brand Certified Facts from Best Western Dorchester Hotel
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