Best Western Dorchester Hotel

3.9
1148 reviews

About

Hotel
Located in Nanaimo,BC, the Best Western Dorchester Hotel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Dorchester Hotel
70 Church St, Nanaimo, BC
V9R 5H4, Canada

Hours

Reviews

3.9
1,148 reviews
5 stars
481
4 stars
333
3 stars
164
2 stars
83
1 star
87

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, highlighting their exceptional service and willingness to assist.

Location

The hotel is well-located near the waterfront and local attractions, making it convenient for guests.

Room Condition

Several reviews noted that the rooms are dated and in need of updates, with issues such as noise disturbances and cleanliness concerns.

Parking Issues

Guests frequently mentioned difficulties with parking, including limited availability and inconvenient locations.

Dining Experience

The on-site restaurants received positive feedback for their quality, although some guests noted the need for reservations.
  • FS
    Frank Sa
    Nov 14, 2025
    5.0
    Séjour, excellent au sein de cet hôtel. Le personnel est une gentillesse incroyable, ils sont professionnels et très attentionné. La situation de l’hôtel est aussi très bonne en plein cœur de la ville et juste en face du port.
  • KS
    Kim Schade
    Nov 8, 2025
    5.0
    Great experience, the dinner at the hotel was amazing, fantastic service from Katie tonight! Mohammed helped us out with a thing at the desk, knowledgeable, friendly, super nice person! Room has a beautiful view of the water and very nice outdoor patio on level 3. Highly recommend
  • KA
    Kris Andres
    Oct 25, 2025
    4.0
    A great place to enjoy Nanaimo, rooms are dated and we had a dirty coffee pot.
  • AE
    Andrea Edmayer
    Oct 3, 2025
    5.0
    tolles Hotel sehr freundlichem Personal, schöne große Zimmer/Bad, gibt sogar Waschmaschine u Trockner, sehr gutes Restaurant
  • JC
    Janae Culver
    Oct 3, 2025
    2.0
    -The floors were slanted and weird. -The shower made a horrible squealing noise that was so loud and could be heard through out the room, not just in the bathroom. The bathroom was also tiny and the fan was very loud. If we needed the bathroom in the middle of the night it was aweful. The fan turned on with the light. So it was a bright light and a loud fan and everyone in the room can hear it. Oh and the water was either freezing cold or scalding hot. -Parking was out back and not at the building. -They gave us a luggage rack, but after getting off the elevator there were stairs to different levels of 2nd floor so we couldn't actually use it to our room. Not a big deal for us, but it could be for some people. -Our room had a terrible view. We only stayed 1 night but that would be disappointing if you were staying a while. -Most of the outlets were full with tvs and lamps and one that was open didn't work. -Having a separate room with one of the beds (i think it was the pull out sofa) was really nice to put kids to bed. The lights could be off in there and on in the other -The beds were fine and we had 2 pillow choices.

Frequently Asked Questions About Best Western Dorchester Hotel

Where is the Best Western Dorchester Hotel located?

The hotel is located at 70 Church St, Nanaimo, BC, V9R 5H4, Canada.

Does Best Western Dorchester Hotel provide free Wi-Fi?

Yes, free Wi-Fi is available for all guests at Best Western Dorchester Hotel.