Holiday Inn & Suites Kamloops by IHG

4.2
624 reviews
Welcome to the Holiday Inn & Suites Kamloops

About

HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Of the hotels in Kamloops, the pet friendly Holiday Inn® Hotel & Suites Kamloops is the only hotel with a free airport shuttle. We are the perfect blend of value and convenient location as we are only 12 minutes from Kamloops Airport YKA, 7 minutes from downtown Kamloops and within walking distance of McArthur Island Park. Take advantage of our free parking and our electric car charging stations. We also feature a heated indoor pool, and 24-hour Fitness Centre. We also offer 2290 sq. ft of meeting space available for you to host the perfect event. Grab a bite at WhiteSpot Restaurant & Lounge, where children 11 and under eat free. Sports teams can take advantage of our storage unit. Among hotels in Kamloops, we're the perfect choice for the smart business traveler. We provide you with free high-speed Internet access throughout the hotel, as well as, a 24-hour Business Centre. Our guest rooms and suites feature flat screen HD TVs, refrigerators, free Wi-Fi and more! Be sure to visit attractions like BC Wildlife Park Kamloops and Heritage Park and also hike the Hoodoos. We are also 6 km away from the Canada Games Aquatic Centre and 5 km from the BC Provincial Court. Choose the Holiday Inn & Suites Kamloops.

Location

Holiday Inn & Suites Kamloops by IHG
675 Tranquille Road, Kamloops, BC
V2B 3J1, Canada

Hours

Reviews

4.2
624 reviews
5 stars
292
4 stars
228
3 stars
63
2 stars
19
1 star
22

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Feedback on staff is mixed; while many praised their friendliness and helpfulness, some reported rude and unprofessional behavior.

Cleanliness

Most guests found the hotel clean and well-maintained, though a few noted issues with dirty carpets and unclean bedding.

Amenities

The hotel offers good amenities, including a pool and restaurant, but there were complaints about the pool being out of service and misleading information regarding its temperature.

Location Concerns

The hotel's location received mixed reviews, with some guests feeling unsafe due to nearby homelessness and drug use, while others appreciated its proximity to restaurants and shopping.

Value for Money

Several guests felt the hotel was overpriced for the area, especially given some of the issues encountered during their stay.
  • EB
    Erika Brousseau
    Dec 31, 2025
    5.0
    I had an unscheduled overnight in Kamloops. Jack and Farhan at the front desk were so helpful. They answered my questions, provided the toiletterie items that I didn't have, lend me a phone charger ect. They were kind and they did everything to help.
  • FS
    Ferenc Schottner
    Dec 29, 2025
    5.0
    Professional staff, very clean room and common areas. Breakfast is excellent, however the $25 voucher (which I received as an IHG Diamond member) doesn't cover it wholly. It's not the extra $4 I had to pay, but the principle. Besides that the hotel is strongly recommended.
  • FF
    Fortin Family
    Dec 27, 2025
    1.0
    The rudest staff After booking adjoining rooms as we have young kids They could have cared less blamed their central reservations and had no interest in helping us Would not listen interrupted and ended up screaming at me The absolute most deplorable customer service I’ve ever seen at the hotel If I could give this place negative stars I would
  • AK
    Andrea Kausel
    Nov 28, 2025
    5.0
    Nice rooms, beds and bedding, bathrooms with tubs, very quiet room, friendly service. Stayed here before an early morning flight and was very happy with the comfort. Will book again.
  • LL
    LegateGrant
    Nov 15, 2025
    1.0
    My mum was visiting Kamloops, and had an emergency trip to.the hospital. She came to this Holiday Inn after, and the reception desk initially didn't want to even speak to her, and then said they had no rooms. She asked for suggestions, because she'd just gotten out of the hospital, and they still acted pretty weird. Finally the guy at the desk said it was actually a glitch, and there were rooms. Pretty shameful that a hotel would act like this to a senior citizen in need.

Frequently Asked Questions About Holiday Inn & Suites Kamloops by IHG

What time can I check in and check out at Holiday Inn & Suites Kamloops?

Check-in time is 3:00 PM and check-out time is 11:00 AM.

Is there free parking available at the Holiday Inn & Suites Kamloops?

Yes, free parking is available for guests at the hotel.