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The Holiday Inn Express Hotel Kamloops is furnished with our guests in mind. We invite you to experience our personalized service in stylish comfort. Whether you are traveling for business or during a British Columbia vacation, our award-winning Kamloops hotel's mission is to provide our guests with an unforgettable stay.
Given Kamloops's location at the juncture of a few major highways, the town has become a business hot spot in the British Columbia Interior. Our Kamloops hotel's location provides business travelers with quick and easy access to downtown.
The Holiday Inn Express Kamloops hotel is the perfect stop-off between the Rocky Mountains and Vancouver. The region offers a rich variety of geographical terrain, with mountains, lakes, rivers, and forests. Leisure guests will find no end to outdoor adventures near this British Columbia lodging. In addition, guests enjoy close proximity to the BC Wildlife Park, Sun Peaks Ski Resort, Stake Lake, Sandman Center, Aberdeen Mall and Thompson Rivers University.
A star among Kamloops's hotels, this affordable accommodation includes 100% non-smoking rooms, an indoor pool, Jacuzzi, modern fitness centre, free high-speed Internet access, spacious business-class rooms and a free Express Start Breakfast served every morning.
Location
Hours
Reviews
4.0
688 reviews
5 stars
308
4 stars
216
3 stars
67
2 stars
34
1 star
63
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many reviews highlighted the friendliness and helpfulness of the staff, particularly during breakfast service.
Cleanliness Issues
Several customers reported cleanliness problems in both rooms and common areas, including dirty carpets and unclean pool facilities.
Breakfast Quality
The breakfast offerings received positive feedback for variety and quality, with many guests appreciating the hot breakfast options.
Value for Price
Numerous guests felt that the hotel did not provide good value for the high prices charged, especially given the reported cleanliness and service issues.
Management Concerns
There were multiple complaints regarding management's handling of customer issues, with some guests feeling disrespected and poorly treated.
- LALyle AhenakewNov 10, 20255.0Great hospitality. The breakfast bar opened 15 minutes early so our crew could eat before heading to work.
- VSVik SinghNov 9, 20252.0Thermostat was not working so we were cold all night. The fan also wouldn't even shut off. TV wasn't working as well. When I told the front desk, it seemed to be too much trouble to do something about it as it was midnight. In the morning I was offered bonus points which also couldn't be given as there was no manager on duty. The worst Holiday inn I've ever stayed in. Stay away! What a joke for $200/night for a standard room.
- MHMark HendersonNov 9, 20254.0A nice location. Modern, clean rooms and a fine breakfast. My only complaint is the toilets are very low
- VJValerie JohnsonOct 22, 20255.0We were very impressed by this hotel. Stayed midweek in October 2025. The room rate was reasonable. The room was immaculate, water pressure in shower was very good, beds were comfortable and the staff were helpful and friendly. Good variety of breakfast items. Wil definitely stay here again.
- DBdoug btOct 11, 20251.0Stayed at holiday inn express in Kamloops with 9 under baseball team. 15 rooms in total. Watching MLB playoffs in OT at around 9pm in a common lobby area that's also used for breakfast. Got approached by front desk saying tv had to be shut off due to noise. Noise was due to about 12 adults without alcohol as you weren't allowed that either. Alcohol I kind of get, I guess. The next afternoon after our games we were told we couldn't have the TV on at 3 in the afternoon because the common area is actually a breakfast area. I was given a business card with the name Narender Gurram as the manager and told to call him. Mr. Gurram was quite short and rude not wanting to listen to anything. He stipulated it was not a common area with a 55 inch tv hung on the wall but only a breakfast area. They also hid the remote like they were dealing with children. Family children went to use pool area that was poorly lit and very strong chlorine small effecting eyes and breathing. Reported to front desk and was met with little concern. Removed kids from pool. We have now heard from other teams with past experience at the Holiday Inn Express in Kamloops who experienced the same or simular treatment. There are plenty of hotels in Kamloops, as in the Coast hotel, the Thompson hotel, etc that treat their customers with respect not as a money grab.
Frequently Asked Questions About Holiday Inn Express Kamloops by IHG
What are the check-in and check-out times at Holiday Inn Express Kamloops?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Holiday Inn Express Kamloops.
Is breakfast included with a stay at this hotel?
Yes, a free Express Start Breakfast including a buffet option is available to guests every morning.
Are pets allowed at Holiday Inn Express Kamloops?
Yes, dogs and pets are welcome at the hotel, but cats are not allowed.
Does the hotel offer any fitness amenities?
Yes, the hotel features a free fitness center equipped with elliptical machines, free weights, and treadmills.
Are there any special cleaning protocols in place at the hotel?
Yes, the hotel uses commercial-grade disinfectants, has employees trained in cleaning and handwashing, enhanced cleaning in common areas and guest rooms, and removes high-touch items for safety.
Is there parking available for guests?
Free accessible parking is available at Holiday Inn Express Kamloops.
What are some nearby convenience stores that guests can visit?
Guests can visit nearby convenience stores such as Town Pantry, On the Run EV Charging Station, On The Run - Convenience Store, and Chevron for quick shopping needs.
Are there dining options close to the hotel?
Yes, nearby dining options include Triple O's for burgers, Dairy Queen for fast food and ice cream, ATLAS Steak and Fish for steak and seafood, Match Eatery & Public House for casual dining, McDonald's, and PIZZA NOW for pizza delivery and takeout.
How can guests access cash or banking services near the hotel?
Guests can use the nearby TD Canada Trust ATM for banking and cash needs.
Does the hotel provide digital services for guest convenience?
Yes, Holiday Inn Express Kamloops offers digital guest room keys and contactless check-in and check-out services for convenience and safety.