Best Western welcomes you to the Premier life. At the Best Western Premier Aberdeen Kamloops, our biggest priority is leaving a lasting impression, long after you check out. You’ll notice our Premier’s distinct style the minute you walk in. Our elegant hotel offers the highest quality amenities and service, sure to win over even the most refined traveler’s favor. Located in Kamloops,BC the Premier lifestyle comes with a fully equipped fitness room for the active traveler, an exquisite on-site dining experience for the culinary aficionado, and ample amounts of meeting space suited to accommodate any large gathering.
Multiple reviews highlighted concerns about cleanliness, particularly in the pool area, bathrooms, and rooms, with reports of dirty water and unclean facilities.
Customer Service
While some guests praised the friendly and helpful staff, others reported rude interactions and poor service, particularly at the front desk.
Amenities and Maintenance
Guests expressed disappointment with the maintenance of amenities such as the pool, hot tub, and sauna, which were often reported as dirty or not functioning properly.
Pricing Concerns
Several customers felt that the hotel was overpriced for the quality of service and amenities provided, especially given the lack of complimentary breakfast.
Location and Accessibility
The hotel is well-located near restaurants and the highway, but parking was frequently mentioned as inadequate and problematic.
CT
Cassidy Towers
5 days ago
4.0
Clean rooms, friendly staff. Located along Hotel Row up on the hill. But nothing is more than a 10-15 min drive.
AY
Adnan Yaqoob
Oct 27, 2025
4.0
We stayed at the Best Western in Kamloops for a night on our trip, and it was super easy to get to from the highway.
I booked it with breakfast so we wouldn't have to fuss with finding food in the morning, which was good, but it was really expensive! I wasn't expecting that price in the off-season.
MD
Mercy Deme
Oct 10, 2025
1.0
I was really disappointed with our stay at this hotel. The pictures online looked amazing, but the reality was completely different.
When we arrived, everything felt small and cramped. The lobby was tiny and always crowded, and the one elevator was constantly packed. The room itself looked okay at first, but it wasn’t properly cleaned we actually had to do some of our own cleaning. The bathroom supplies (like shampoo and conditioner) were empty, and we had to go down to the service desk to ask for refills.
The pool area was dirty extremely dirty! The gym was right next to the pool, so people walking from the pool made the gym floors wet and slippery, which was really unsafe since there were no “wet floor” signs.
The sauna didn’t work properly it was dry, not warm at all, and had a terrible smell. It felt like it hadn’t been maintained in a long time.
The only good thing was that the bed was somewhat comfortable, but even the view was disappointing just a parking lot and a gas station.
Overall, the hotel is overpriced for the quality and service you get. I’ve stayed at cheaper hotels in Kamloops that were much cleaner and had way better service. The management really needs to work on cleaning standards, maintenance of facilities, and fair pricing.
HJ
Harpreet Jagal
Oct 8, 2025
5.0
Had a wonderful stay. The rooms were clean, comfortable, and modern. The staff were friendly and helpful. Excellent amenities and great service overall — highly recommended!
JK
Jiji Ki
Oct 8, 2025
1.0
Upon arrival, I was given a room on the 1st floor despite me specifically requesting a high floor room during my reservation. The front desk staff continued to argue that I specifically asked for an accessible room on the first floor until she noticed a high floor request on my reservation. When I asked her to change my room to a higher floor, she insisted there will be an extra charge. After a few minutes of going back and forth, she finally changed my room to a higher floor but not willingly. When I got to my new room, I was greeted by an overwhelming amount of pet odour to the point I had to go out and purchase an air freshener. On my way to go purchase the air freshener, I overheard the front desk staff talking to her coworker negatively about the argument she had with me. Then when she saw me walking by the front desk, she covered up her mouth in shock. I will not stay at this hotel in the future and I definitely will not recommend it.
Frequently Asked Questions About Best Western Premier Aberdeen Kamloops
Does Best Western Premier Aberdeen Kamloops allow pets?
Yes, pets and dogs are welcome at Best Western Premier Aberdeen Kamloops.
Is there a fitness center available at the hotel?
Yes, the hotel features a fully equipped fitness center for guests.
Does the hotel offer room service?
Yes, room service is available at Best Western Premier Aberdeen Kamloops.
Is the Best Western Premier Aberdeen Kamloops a smoke-free property?
Yes, the hotel is a smoke-free property.
Is Wi-Fi available at the hotel?
Yes, Wi-Fi is available for guests at the hotel.
What are the hotel’s operating hours?
The hotel is open 24 hours a day, 7 days a week.
What dining options are nearby the hotel for guests looking to explore local cuisine?
Nearby dining options include Heaven Sushi Sake Bar for Japanese cuisine, katchkamloops offering a lounge and music venue atmosphere, and Twisted Steak for a hearty meal.
What other hotels are located near Best Western Premier Aberdeen Kamloops?
Other nearby hotels include Four Points by Sheraton Kamloops, Days Inn Kamloops, Pacific Inn and Suites Kamloops, and Wingate by Wyndham Kamloops.
Where can guests find convenient services like ATMs and gas stations near the hotel?
Guests can find ATMs at RBC Royal Bank and Scotiabank nearby. Gas stations including Petro-Canada, Esso Canada, and 7-Eleven Canada are also conveniently located close to the hotel.
What leisure or fitness activities are available near the hotel besides the on-site fitness center?
Besides the hotel's fitness center, guests can visit the Basketball 4All Academy for sports activities or Anytime Fitness gym nearby.